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frank R.
Customer Reviews for Star Feed and Seed
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I was very thankful for being able to get a truck / auto hauler trailer on the day of my request . All personnel were friendly and exceedingly helpful … above and beyond service .
DAVID T.Female Employee had a very nasty attitude, no working telephone to contact about unauthorized bill charges after completing inspection of rental and verbally stating no additional charges to later discover charges were deducted from card on file. Very shady and unethical. This place of business should be reported to the BBB and closed down (it gives the entire U-Haul franchise a bad reputation).
Linda M.Very pleased with the service. Nice experience.
Keith M.Great service!!
Johnathan R.The strap wasn't working and when my girlfriend and I were attempting to fix it it caught her finger and ripped her fingernail off. I have pictures if you'd like to see them let me know.
Lazaro J.Online check in for return property
Julia M.Nothing.
Shirley R.Truck smelled like horse shit.. I am really sick after riding in it.. People at location was nice though.
Rashida C.I had no trouble at all. Great service.
Jerry G.This pick up location was very helpful and professional. No complaints about this pick up location. My initial pick up location in Greensboro was the complete opposite. They were unprofessional and rude. They did not have the truck where I was scheduled to pick it up. They just told me to call customer service where I also spoke with an individual who did not want to be cooperative at first. U-Haul did not want to accept the fact that they were in the wrong for promising me a truck in Greensboro that they did not have. They told me if I wanted a truck I would have to drive 50 miles. I had to do it because I needed a truck. I will be going with another company next time like Penske.
Caleb R.No service for mobile pickup . Store was closed during a day it was listed open online so no help for check out called customer service was on the phone for 2 hours before I could check the truck out and the truck ran bad and drove terrible
DILLION B.The location was great however it was 40 minutes away due to Uhaul not having our reservation. I am very disappointed with the Uhaul process.
Bernardo C.Very Friendly and kind. Very helpful.
GARY H.When a customer books a rental online, actually have the inventory available! I was sent 30 miles away to get a truck I reserved! Unsat Uhaul!
Kenneth P.Little less BS TO RENT SOMETHING
Jeffrey G.Great people professional and nice.
Billy W.It was a towing trailer and was ready for pickup.
Roy I.Excellent experience. I would definitely recommend for others who are needing to move.
dedie W.Great service
loretta H.Couldn't improve anymore the service was great the equipment was very good thank you for your service
tom G.I returned truck on Wednesday at noon nobody was there would not answer phone would not return call, had to call them to see if everything was good. Charge me a fee for after hours return and 2.1 miles over. Went straight from st marys pa to vestal troy over miles was going to star poor customer relations
dennis P.This was the second time I returned a truck to this location and was not checked in. Received calls from Uhaul asking where the truck was at.
Tom L.Very professional great attitude and friendly!
jeffrey W.There is nothing else to say but keep up the good work.
Lisa H.Excellent customer service! Fast and efficient processing. I also appreciate the online check-in.
Holly B.Very pleased. Effortless.
Keith M.Was charged for extra miles, I guess I should have checked what miles were allowed. I had to use the truck to get the hand cart and then 20 miles to turn the truck. I guess that wasn't added to the mileage allowance.
James V.on the tow dolly i rented the left side strap assembly was a bit worn from use as I did make the Star Feed and Seed associate aware of the condition of the strap assembly. She assured me that it would be taken care of.
Randy D.Great customer service, and friendly environment.
Emanuel B.No internet service, check in could not go through so I was charged a fee.
Candace S.My account and prior rentals we unavailable at the time of rental and the option to turn in the unit myself on sunday was t available
Tina K.Had to move from nc to ny. 20 foot truck. Perfect for my needs.
Patricia B.All was extremely well with this rental experience,,, Thanks for helping !!!
Cadealius T.Friendly and easy
ROBERT R.I do NOT like the app. We had problems with the GPS even though we were in the right spot. The app would not work.
Elisa D.Once I got my truck, everything was good.
Donna S.I wouldn't to rent a truck for about three hours and not go out the county and be charged.69 cents a mile is outrageous. I can see if I was going out of town in another county but I wasn't.
James W.My Debit and Credit cards have been charged. This is a huge issue
Lakeita C.Web site, truck, pick up and return was very good. The only critisism was that the speedo had a sticker on it saying Speed Kills..... It completely obscure the speedo for 40 to 80 mph. It rather defeated the purpose. I took a photo if you are interested. James
James G.Great experience
MICKEY B.Excellent customer service!!
shawn F.Very disorganized and did not seem to know the proper procedures. They did not do any type of pre-trip check nor explain how to do it ourselves. Equipment was not clean.
Traci B.I experienced excellent service and assistance. I highly recommend this location.
Jewel H.I thought it was a little experience for just two days
Trudy K.