Customer Reviews for Star Computer Service and More
(Distribuidor de U-Haul del vecindario)

216 comentarios

2574 St Clair Ave   Toronto, ON M6N1L8

(416) 604-3444

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 7 p. m.
  • Sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(416) 604-3444

2574 St Clair Ave
Toronto, ON M6N1L8

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 7 p. m.
  • Sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful and knowledgeable. I trust them to help me and get me exactly what I need.

Jeff H. 
Clasificación:
3.0

El cliente no dejó un comentario.

EWA W. 
Clasificación:
1.0

The inside of the van was extremely filthy. Clearly it had not been cleaned/sanitized for its' customers. I immediately expressed my concerns to Lee (employee) before leaving. With the Pandemic still on a rise I was very much surprised that this van was in this condition to be rented. There is no parking available either. There is a mall across the street where I was told to park .Having to wait to be served, Lee had to be called as he was not in the office upon my arrival. The office was dirty and disorganized as well. I don't know how UHaul authorizes this Dealer to represent the company.

ANNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Onkar M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amir Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

THE D. 
Clasificación:
5.0

All good the staff is always accommodating and ready to assist !!!

Onkar M. 
Clasificación:
3.0

I had requested a furniture dolly and pads, and ultimately this location didn't have them. Why was I able to request these in the first place? These options should be specific to the location so that the customer knows what they're going to get.

Rifat J. 
Clasificación:
1.0

LOCATION WAS NOT OPEN TO OBTAIN RESERVATION. At 10am on Monday November 1 morning there were approx.20 guests waiting outside location at 3225 Gerard sr east. No one from location arrived. EXTREMELY POOR SERVICE

AARONP C. 
Clasificación:
2.0

There was no equipment available even I reserved it online. They tried to charge me more than $100 extra for no reason until I refused.

Rodrigo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONYA I. 
Clasificación:
4.0

Parking is a little challenging at this location

Dominic C. 
Clasificación:
1.0

Not hang up and maybe call back again. Horrible customer service. Your associates dont seem to be engaged in helping.

Khakrah M. 
Clasificación:
2.0

This is a small location, very hard to park the truck. The vehicle was filthy and I was charged a cleaning fee, which is a joke. They didn't have the trolley I requested, and rished me to return the vehicle before the end of the period I booked

Felipe V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Omar S. 
Clasificación:
3.0

The service was very good. My only complaint is it took 45 minutes for me to drive there, and it was the closest location to where I live. There is a need for more Uhaul locations closer to central Toronto.

NINA L. 
Clasificación:
5.0

Great customer experience, I was actually very surprised.

WADE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THUPHONG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

THE D. 
Clasificación:
4.0

People thier are friendly. One thing I don't like is the fuel of the truck is almost empty, I need to find a gasoline station first before going to my location.

EDITAPASCUA A. 
Clasificación:
2.0

Online check in was overly complicated. Initial profile setup did not prompt for drivers licence photos which caused the online pick up option to not show. Location was disorganized and also insisted that I complete a paper fuel inspection although I'd already completed the online inspection. Lot was tiny and rediculously crowded with no room for customer parking.

BRYANPAUL T. 
Clasificación:
5.0

Great location, helpful staff!!

Victor William J R. 
Clasificación:
3.0

The lady I dealt without at drop off was courteous and efficient! THX for good service.

PAULH M. 
Clasificación:
4.0

Would prefer staff wear masks properly (one person's mask kept slipping and another person wore a bandana and not a mask). The location is a little hard to find, but once you realize it looks like a car garage, a little easier. Everything else was fine, I just wished they followed COVID protocol more closely.

ZARAKA-SHU L. 
Clasificación:
1.0

Truck was not ready. Location operated in a non-transparent way. Asked for $300 deposit, only wrote $100 on invoice, had no record of us returning the truck despite doing so, account was on hold for several days resulting in long customer service phone calls, location did not provide $50 guarantee reimbursement.

ROBERTJOHNJULIUS J. 
Clasificación:
4.0

Very helpful staff!

Timothy E. 
Clasificación:
3.0

El cliente no dejó un comentario.

NOLANWILLIAM AND H. 
Clasificación:
5.0

First rate rental experience from Star Computer and Uhaul - highly recommended

JEFFREYA W. 
Clasificación:
5.0

Anne at the pickup location was so helpful and friendly and professional. she made the transaction easy and stress- free and was a pleasure to deal with. thanks

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rheo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN A. 
Clasificación:
3.0

Stood in the store for 15 minutes wondering where anybody was.. both the front and back door were opened. Nobody there, no note to tell customers anything. Talk about confusing the customer Insurance was put on the rental I never requested it nor was I asked if I wanted it. This place needs a major overhaul of the inside. What a mess.. but more so if they are leaving the building they need a posted. Ore telling customers to call if serve ice is required. There is nothing. To say that the owner of the shop is the owner of the auto shop next door.

ALBERTMARTIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alturo H. 
Clasificación:
5.0

Great people at Star

JEFFREYM H. 
Clasificación:
4.0

The staff at this location were very helpful, I really appreciated their help navigating the online reservation pick up. In comparison, the online pickup procedures were TERRIBLE. I had trouble accessing the reservation (even though my location services were "on") and ended up having to recruit the staff onsite to help sort things out.

VICTORIA A. 
Clasificación:
2.0

Have an available parking space when I return the vehicle.

Steven C. 
Clasificación:
4.0

The parking spot for the rental was really narrow, and I couldn't fully open the van door to get in. When I returned the van, someone parked directly in front of the parking space so I had to leave it in a different location that I hope wasn't an issue.

Robin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS MEGANGASP M. 
Clasificación:
1.0

Nothing. Very bad customer service and on top of prices are such rip off and also very random. Told me 1.50/ km and base fee is 50 dollar for cube truck for 4 hours. I am a small business owner and I used to rent from there a lot and I know all the prices. But it seems there is new owner and it was terrible. I will never again rent or refer this location to other people.

THUPTEN R. 
Clasificación:
5.0

The shop was amazing! Everyone was so helpful. It all went smooth and everyone was helpful and friendly. Truck was like new. Thank you for a wonderful experience!

KATHLEEN S. 
Clasificación:
5.0

I wouldn't change a thing. Great service and an excellent vehicle. Thanks UHaul

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADIMIR D. 
Clasificación:
3.0

The mobile application should work/figure out what's wrong instead of just ignoring me when I try to upload the driver's picture.

Dorival T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Onkar M. 
Clasificación:
1.0

It was a very negative experience. The truck was in terrible condition with a quarter tank of gas and I was charged for insurance I did not ask for. This location should be monitored by UHaul head office.

KATHERINEC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jagbeer D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Miranda L. 
Clasificación:
3.0

The Uhaul rental process is difficult. My phone could not scan my driver's licence when I arrived and I had to figure out an alternative to process my rental, using the store's computer to sign in, send myself emails with photos of the license etc. It took 30 minutes and I was late for my planned pick up. I was at the point of walking away and going to find a van at another company. Why doesn't Uhaul make it easy for customers to rent? How difficult is it to install a barcode scanner at each location to capture a customer's driver's license? I will not rent from Uhaul again!

Jennylynd J. 
Clasificación:
5.0

Making sure previous customers clean and fill gas tank for next customer

Ian F. 
Clasificación:
1.0

Poor service & over charged or more money withdrawn from my credit card. I reserved a van on line. Service in the office was poor. The woman at the desk kept texting and on social media while I waited. I was the only customer until another came in later & she has ample time to wast on texting after serving a customer. I returned the van after few hours and settled my bill and took my receipt. However next day I noticed I was over charged. This is literally theft or scamming. Nit good for H-Haul. If my money not returned I will ask my credit card to reimburse me and report it to BBB.

Ephrem G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Philip R. 
Clasificación:
5.0

Quang provided excellent service. Excellent experience renting from this location.

DOUGLAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine J. 
Clasificación:
2.0

The interior was not cleaned prior to my rental, as admitted by the representative. This is concerning during the COVID-19 pandemic. the representative offered for me to take a few wipes and clean it myself. Also, the interior of the van smelled like gasoline and i had to drive with the window down.

Robert V C. 
Clasificación:
5.0

Friendly and very helpful service!

Joseph A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFF R. 
Clasificación:
3.0

When I arrived for pickup I was hoping to use the mobile pick up/lock box so I didn't have to go into the store. Somebody forgot to put the key in the lock box (after I went through the whole mobile process). I had to go inside the store and the employee was not wearing her mask. Upon returning the vehicle the employee measured the gas 1/16 of a tank lower than I saw it - probably only a few dollars in cost but it was more annoying. I did not want to spend more time inside (other customers were inside) so I left it.

Paul I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
5.0

Booked online, Staff in store were helpful friendly and very quick.

DUSAN R. 
Clasificación:
1.0

I was charged a $9 refueling fee, even though I refueled the van and provided the receipt. I drove 30km, and put 5L of gas in, which should have been more than enough.

Aleksandar K. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Lady at the front desk was very nice and processed everything in a timely manner. The app to pickup didn't go as planned. St Clair is a busy road. It'd be good to have the truck turned around so I wouldn't have to back out onto the road.

KELVIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUANG L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew S. 
Clasificación:
5.0

The guy was really nice and friendly. Talking with him made my day even after crazy moving :)

Nilabjo B. 
Clasificación:
5.0

Very nice and polite. Quick service as well.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aswin M. 
Clasificación:
3.0

The location name is not “Star Computer Service and More”. It was extremely confusing and frustrating as we were searching for this location name and it wasn't there. You should really update the name of the location.

Kristina D. 
Clasificación:
3.0

I had to pick up a 10' truck from this location because my 15' truck at another location was no longer available. The truck did not meet needs and I had to make 2 trips which I have not been reimbursed for the mileage.

Matthew A. 
Clasificación:
5.0

The owner was very friendly and helpful. He made the difference with my experience.

Kenneth F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Pruthvil P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fabian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kayla P. 
Clasificación:
5.0

El cliente no dejó un comentario.

quang L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
3.0

Staff were very helpful and pleasant

Peter B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcos D. 
Clasificación:
3.0

El cliente no dejó un comentario.

jacob M. 
Clasificación:
4.0

Tons of snow on top of vehicle cargo van. Ideally it would have been brushed off prior to my rental. Otherwise, had to meet with agent in person as the app wasn't cooperating. Could find me even though location services were on on my phone.

JSCOTT M. 
Clasificación:
5.0

Quang is a wonderful location manager. When we were late for our truck, rather than give our truck away, he called us and confirmed our reservation. He gave us his personal phone number in case we needed help parking the truck at the after-hours return. He did not charge us a "convenience fee" for after-hours return. We did not need to fuss around with the glitchy and defective Truck Share app.

Phil L. 
Clasificación:
4.0

El cliente no dejó un comentario.

M. P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cobi M. 
Clasificación:
5.0

Very friendly staff and great customer service!

Humaira J. 
Clasificación:
5.0

The lady at the front was kind friendly courteous. When it was my turn She did my booking really fast. I would definitely recommend this location. Myself and 2 other customers witnessed an angry man who brought back his truck before it was my turn. This disrespectful human being was yelling screaming and tried to berate the lady. I became apaulled and had to tell him several times to stop yelling at her as we could all hear the conversation. He was CLEARLY trying to rip off the company AS he was arguing that 7KM of driving would use any gas. Is this man for real?? The gentleman behind my reservation said Sir you do know that just by driving and having the engine turned on and if you are idling its burning gas. You cannot expect a company to pay for your gas. He is saying they ripped him off he didn't check the needle he only checked the odometer we all said yoy had to burn gad with 7KMS and I felt so sorry for the lady. No woman deserved to be spoken to that way. I even told the man to back up and stop yelling at her. They told him $5 bucks he was still weeping and wailing at the top of his lungs we all thought $5 is fair as other Companies ding you with the cost of having to fill it up themselves. He kept holding up the line and the lady said sir $2 just pay $2 he reluctantly paid the meer $2 I was shocked how someone would behave in such a manner towards a woman. He was wrong as he should have to put back something in the tank. And I did not appreciate that a fellow woman had to be subjected to this vulgar despicable treatment by this cheap man. I am glad that we were there for her safety. She handled herself very well and I would commend her for that. I would have lost it. And I felt a compelling need to respond to this survey because of what I witnessed. And when it came my turn everything went fast and smooth. She was able to get on with it and not let that incident slow her down. True professional. Please let her know that she did an excellent job and to keep up the good work representing your company.

Sebrena T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

Everything you expect. No hiccups. Will use again.

Marcin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

gustavo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Great service. No Issues.

Matthew Y. 
Clasificación:
5.0

Excellent service provided by stuff!

NIKOLA M. 
Clasificación:
5.0

Owner was very helpful & courteous. I've rented twice now & will again in the future. Gracias

JSCOTT M. 
Clasificación:
5.0

Easy pickup and clean truck

Carlos R. 
Clasificación:
3.0

Designate parking spaces for uhaul vehicles

Jonathan P. 
Clasificación:
1.0

I booked for 9:30 a.m. for pickup but the keys/truck were not available at that time. We were told to wait until opening time at 10 am. The attendant was insistent that we had to pick up our truck during their operating hours (10-6). Equipment was in good condition, but truck should be available at the time I booked.

Martin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Huy D. 
No se han enviado comentarios para esta ubicación.

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