Comentarios de los clientes para Star Computer Service and More

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Star Computer Service and More

Clasificación general:

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JSCOTT M.
Clasificación:

Tons of snow on top of vehicle cargo van. Ideally it would have been brushed off prior to my rental. Otherwise, had to meet with agent in person as the app wasn't cooperating. Could find me even though location services were on on my phone.

Phil L.
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Quang is a wonderful location manager. When we were late for our truck, rather than give our truck away, he called us and confirmed our reservation. He gave us his personal phone number in case we needed help parking the truck at the after-hours return. He did not charge us a "convenience fee" for after-hours return. We did not need to fuss around with the glitchy and defective Truck Share app.

M. P.
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El cliente no dejó un comentario.

Cobi M.
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El cliente no dejó un comentario.

Humaira J.
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Very friendly staff and great customer service!

Sebrena T.
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The lady at the front was kind friendly courteous. When it was my turn She did my booking really fast. I would definitely recommend this location. Myself and 2 other customers witnessed an angry man who brought back his truck before it was my turn. This disrespectful human being was yelling screaming and tried to berate the lady. I became apaulled and had to tell him several times to stop yelling at her as we could all hear the conversation. He was CLEARLY trying to rip off the company AS he was arguing that 7KM of driving would use any gas. Is this man for real?? The gentleman behind my reservation said Sir you do know that just by driving and having the engine turned on and if you are idling its burning gas. You cannot expect a company to pay for your gas. He is saying they ripped him off he didn't check the needle he only checked the odometer we all said yoy had to burn gad with 7KMS and I felt so sorry for the lady. No woman deserved to be spoken to that way. I even told the man to back up and stop yelling at her. They told him $5 bucks he was still weeping and wailing at the top of his lungs we all thought $5 is fair as other Companies ding you with the cost of having to fill it up themselves. He kept holding up the line and the lady said sir $2 just pay $2 he reluctantly paid the meer $2 I was shocked how someone would behave in such a manner towards a woman. He was wrong as he should have to put back something in the tank. And I did not appreciate that a fellow woman had to be subjected to this vulgar despicable treatment by this cheap man. I am glad that we were there for her safety. She handled herself very well and I would commend her for that. I would have lost it. And I felt a compelling need to respond to this survey because of what I witnessed. And when it came my turn everything went fast and smooth. She was able to get on with it and not let that incident slow her down. True professional. Please let her know that she did an excellent job and to keep up the good work representing your company.

BEN G.
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El cliente no dejó un comentario.

JOSEPH B.
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El cliente no dejó un comentario.

Marcin S.
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Everything you expect. No hiccups. Will use again.

gustavo R.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Matthew Y.
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Great service. No Issues.

NIKOLA M.
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Excellent service provided by stuff!

JSCOTT M.
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Owner was very helpful & courteous. I've rented twice now & will again in the future. Thanks

Carlos R.
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Easy pickup and clean truck

Jonathan P.
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Designate parking spaces for uhaul vehicles

Martin H.
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I booked for 9:30 a.m. for pickup but the keys/truck were not available at that time. We were told to wait until opening time at 10 am. The attendant was insistent that we had to pick up our truck during their operating hours (10-6). Equipment was in good condition, but truck should be available at the time I booked.

Huy D.
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El cliente no dejó un comentario.

Thomas P.
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Great customer service. Thank you so much for showing up at 9 for my reservation!

Colin F.
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Well maintained but inside was dirty.

ANTONIO A.
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The driveway is busy and a little crowded. The online booking experience did not work and I had to go inside. I wasted 30 minutes trying to book online. The truck was given to me with an almost empty gas tank, which left me to guess how much I needed to fill to get to my destination and return it at the same level so I can avoid going to the gas station twice. I over-estimated the amount and lost $50 in gas that should be credited to my booking fee. The trucks should be provided full with a better and more clear guide to how much gas is needed to bring the truck back full.

Eddy V.
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The truck was new - only 600KM's on it. However, I did find that the seats looked as if they had not been vacuumed after the last rental. Not a big deal - just letting you know. The service here was excellent and I love how easy it was with the mobile app / online account.

Ashley E.
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I was accused on not filling with gas and also not returning a dolly (for which I was charged and never received.

Benoit G.
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Also, the UHaul website and booking service is horrible. I booked at one location for 24 hour rental and without any notice it was changed to another location for a 12 hour rental. Also you website needs to be redone, it's not intuitive and your flows break in multiple use cases

Leonard S.
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El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

Sean B.
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El cliente no dejó un comentario.

Craig L.
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Ran an hour late trying to pick up truck because The code for the lock box was not provided. Truck was dirty and had garbage in it.

Harry N.
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El cliente no dejó un comentario.

Khalid A.
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El cliente no dejó un comentario.

Edobr A.
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The Attendant was very helpful and understanding.

Bohdan D.
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Had some confusion in booking initially as I started off doing it online (i.e. getting quote and doing reservation) however contacting uHaul reps by phone for clarification generally solved my questions, notwithstanding having to hold for an available rep. I should have dealt with neighbourhood rep since the service was equally as good, efficient And understandable

Abraham S.
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El cliente no dejó un comentario.

Jake K.
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El cliente no dejó un comentario.

Pablo V.
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El cliente no dejó un comentario.

Dominik J.
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The check in was great but the vehicle was filthy. I had to wipe down the interior of the truck before use because it was so dirty. Really soured my experience because everything else was great.

Jevon J.
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In the mobile app, it was HARD to find where to check out the vehicle, and even HARDER to find where to check it back in.

John F.
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Rear cargo area of van was dirty. Sticks, coffee cups & some other stuff, were everywhere.

Colleen E.
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Customer service was not what I expected. For me the online check in process was not a good experience. I did not like that I had to take pictures of my licence. That made me uncomfortable. Also, how long are you keeping that photo on file. Also, it didn't work. Then when I asked for the key I had to re-register (I had already entered all my information online) and wait to sign papers etc. which was confusing. It was not a good experience and I likely won't rent from this company again. Please improve your online check in process so it does not require manual intervention like communato or zip car or car2go are set up. Also, the van was dirty.

ashish P.
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A pleasant experience and moved my luggage with ease. I really appreciate how the U-Haul live support team responded. Kudos to you all :) Happy 2020 B)

Leonard Wesley K.
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El cliente no dejó un comentario.

Massimo D.
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El cliente no dejó un comentario.

Andrew C.
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Nice people and they warmed up my van as well! Thank you again

James M.
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Van's side door would not open; proprietor was unclear about return instructions and was also not present at pick up time although he did communicate well.

REZA J.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

SHARAZ B.
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Excellent service at this location

Julio D.
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There was no parking space on the facility where to properly park the equipment dropped off, I had to leave the truck parked on the street.

Douglas M.
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It was a little confusing finding the location, as it is on the side of the building at 2566 St Clair in Unit #2. I was doing this at night, so it just took a little extra time to be sure I was at the right location. I was also very fortunate that a person from that location was there, and was very helpful in finding a place to park the truck.

Ronald L.
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El cliente no dejó un comentario.

Mark P.
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El cliente no dejó un comentario.

D-Mark T.
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El cliente no dejó un comentario.

Robert V C.
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Very friendly service.

Robert V C.
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El cliente no dejó un comentario.

Karen V.
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Office was a mess. Truck could have been cleaner inside.

Debra S.
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Ly was very accommodating. Made everything super easy. Would definitely recommend this location.

karen G.
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My van smelled of cow manure and was dirty in the back

milap P.
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Charged me 27$ extra

Julian D.
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When i book for a certain time i expect the store to be open and not 30 minutes late to open the store

Denise C.
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Customer service was excellent!!

Gaetano C.
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Had a dangerous experience Saturday during the terrential down poor. Wiper blades were not cleaning the windshield. Windshield blade was separated from the rod.

JAYME H.
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El cliente no dejó un comentario.

Kevin S.
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El cliente no dejó un comentario.

Wendell S.
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El cliente no dejó un comentario.

mark M.
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Great service!

TSANKUEN P.
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El cliente no dejó un comentario.

Wilburn H.
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El cliente no dejó un comentario.

Jill A.
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The UHaul drop off video did not mention that we needed to fill up the gas, and was very surprised to see I as charged fuel. This was a big disappointment, and I felt a very unfair charge since I had watched the drop off video specifically for the purpose of finding out if I had to refuel truck before drop off. I would very much appreciate an explanation why this is not included in the drop off video, as I think charging me gas was unfair in these circumstances. Thank you.

Laura J.
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The gentleman who helped me was great! Excellent customer service.

KENNETH M.
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They were supposed to be open until 7pm and I showed up at 3:45pm to drop off the uhaul and they were already closed

BOLDIZAR S.
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do better math with $next time , I over paid my rental , I put gas in it for $36 Aprox 29 L for 74 mille, (130km) I was calculated 20L/100km. if my rental is $39.99 / day +$0.69/ mile +$15 insurance $0.69x74 mile=$51.06+$39.99 rental+15 insurance +$15 gas (extra charge from U-haul associate )=$121.05+13%tax =$136.78 and from my credit card was taken $161 Aprox $25 so if is this $25 will make , let it be :) thank you Boldizar 647 830 3563

joshua E.
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awesome service!

Jackson W.
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This poor review is not in relation to the location but I confirmed a booking at the queen west location and have the confirmation email. I arrived at the designated time and your system had moved my booking to 2566 st Clair. This was 20 minute drive away and I had to taxi to this new location. Once arriving they had no reservation for me. This caused me to waste 2+ hours pay for taxis and since we were charged by the km it increased the cost significantly since I then had to return the uhaul to that location. Since this was no fault on my own and uhaul unethically forced me to drive further with the rental I would like the difference refunded. We use uhauls for my business frequently and if this reasonable request isn't given I will never use uhaul again. Thanks, Jackson Wyatt

jeff W.
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Vehicle odometer was in miles instead of kilometres, otherwise great experience overall.

Aurelija B.
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Too much pushing at all uhauls to buy insurance..etc..abit of a turn off

Najeeb A.
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El cliente no dejó un comentario.

Robert N.
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Wonderful rental experience. Would definitely rent from here again.

Andrei R.
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Every thing was perfect, I honestly do not have what to comment... Great service... Great truck... I was surprised about gas consumption... From Toronto to London, almost 200 km, 40 litters... for such a truck... I thing it's pretty good... Thank you U-Haul!!!

Alex R.
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I ordered additional equipment which was not in the truck when I picked it up. On top of that, I was still charged for the equipment. Bad experience overall.

ANTONIO L.
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El cliente no dejó un comentario.

LEONICE M.
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El cliente no dejó un comentario.

LEONICE M.
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El cliente no dejó un comentario.

Thomas M.
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Please make sure the horn works. Didn't work for us the entire move and is a big risk.

Christopher L.
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El cliente no dejó un comentario.

Romeo D.
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El cliente no dejó un comentario.

OMOBOLA O.
Clasificación:

This location is totally different from the general U-haul experience which is always very poor. Typically, like the Warden and 401 U-haul location, the staff and Managers are rude, unhelpful and feel they are doing you such a big favour you would think it is a free service. This location was totally different. The staff were very helpful and considerate and polite. As much as I would never recommend U-haul, this particular location was totally different. I can only mention the location by name. I am surprised that they have not started a new franchise as thier level of service would run down the u-haul business and u-haul's rude, crass, untrained and unhelpful staff out of a job.

Simon C.
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El cliente no dejó un comentario.

david K.
Clasificación:

Everything was great and very easy.

Romeo D.
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El cliente no dejó un comentario.

TRUNG L.
Clasificación:

good service

Caitlin S.
Clasificación:

I picked a pick up location that was downtown and near my house (where I was moving from) and then was sent a message (no phone call) the night before changing my location to Scarborough. After hours of talking to multiple people, I got a new reservation to pick up at this location and the program kept stalling and had to be restarted and showed errors multiple times so it took almost an hour to pick up the van. The worker there was very kind and was trying his best but it is clear UHaul does not care about its affiliate locations that are not run by Uhaul. Overall very disappointing and because of everything i've had to deal with I will probably not use Uhaul again.

Nyima D.
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El cliente no dejó un comentario.

Borys B.
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Changed bill after we picked truck. Without permission withdrew extra $10 from CC

Daniel C.
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The online check-in procedure could be improved. I think scanning the license before, and having the selfie on-site might make it faster.

danis G.
Clasificación:

There is a big mistake about my name, I am not Denis Guevara, my name is Salvador Gonzalez

sebastian W.
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Hard to find location on Google it leads you to a different location with the same name as star computer service and more. This is the correct address for them. 2566 St Clair Ave W #2 Toronto, ON M6N1L8

BEN H.
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El cliente no dejó un comentario.

Tara W.
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The trucks were hanging off the sidewalk, forcing pedestrians into the street. The parking lot should be big enough to accommodate the length of the trucks.

Kayley N.
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The location was super shady, almost seemed like a front for some other kind of business. However I will say the rental process was simple went very smoothly.

sepideh H.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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