Comentarios de los clientes para Standard Repair Company

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Standard Repair Company

Clasificación general:

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Joseph Y.
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El cliente no dejó un comentario.

deborah R.
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Melissa was so helpful and it could not have been any easier. Easy to sign up and return. Great new van and made my task very easy

John P.
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El cliente no dejó un comentario.

Robert S.
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El cliente no dejó un comentario.

Paul A.
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El cliente no dejó un comentario.

Nathan C.
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El cliente no dejó un comentario.

Daniel M.
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The uhaul app is bloated and cumbersome. I found myself entering the same information the day before the reservation (as instructed) as the day of the reservation. I had a problem during pickup and tried to call and ended up waiting a half hour before I hung up and managed to resolve it on my own. Drop off was equally frustrating. When I tried to enter the mileage, the numeric keypad did not come up so I could not proceed. I did manage to reach someone by phone and she was very helpful and patient.

James C.
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Would have been nice yo have been informed ahead of time that they did not have the hand dolly I had ordered (and still charged for)!

Nathan C.
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nothing

Ronald C.
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Shocked to see the final billing. The rental was for 24 hrs. I guess thats why the mileage charge was DOUBLED . There is no mention of a "Safe Move charge" in the 3 step checkout. Wow, 24 hours gets you guys 2 Days charge.Next time I do this I will be sure to keep the truck for 48 hrs. if thats how you operate.

Victoria W.
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I was treated very well. I dropped by the day before pickup just to make sure my vehicle would be available. They explained the process to me and when I picked up the van, everything was ready to go. Return went well butI did not read the return instructions ahead of time and locked the van before realizing I was suppose to take pictures of the odometer etc. My error.

Jim L.
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Location is great. Service is great. Not having the vans gassed up to FULL is a huge hassle. There is no way to guess how much fuel to put in a tank, so you either overpay for gas yourself, or underpay and then get charged an exorbitant amount for the gas by U-haul. The end result is it seems like a scam by U-haul, a way make a few extra dollars by grossly overcharging customers for gas. This is not the location's fault at all. They're just following U-Haul's policy. But this company policy stinks and leaves a bad impression on the brand and overall experience.

Ryan P.
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El cliente no dejó un comentario.

Brendan L.
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Equipment not available

Michael M.
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6x12 Cargo trailer had to be swept out before I could load my moving boxes et. al.

david M.
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El cliente no dejó un comentario.

James R.
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El cliente no dejó un comentario.

Peter N.
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El cliente no dejó un comentario.

Jim S.
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They may the rental pickup and drop off the easiest and quickest as it could be. Would definitely rent from then again.

Zoe F.
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El cliente no dejó un comentario.

NICHOLAS L.
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it was not possible for me to navigate the return process via the website - it wouldn't recognize my location even after i had enabled and generally needs to be made much easier as returns are after hours - weather conditions etc may not be ideal. otherwise a very good experience- thanks

Lori K.
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El cliente no dejó un comentario.

Vince D.
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El cliente no dejó un comentario.

Michael N.
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Personnel at Standard wee very nice.

ROBERT S.
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Put a broom and dust pan in the truck

ROBERT C.
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The Uhaul App needs improvement. Checking in on the app didn't work so I went inside to the office to finish check in

Christy D.
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I made a mistake not checking the van back IN with the app. I'm sure it's operator error, but when choosing to use the mobile app, maybe state that you are not only checking out remotely, but also checking IN. Thanks for helping me correct it :-)

Brian S.
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El cliente no dejó un comentario.

Christine J.
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Moving is stressful and Standard Repair helped alleviate some of that stress for us. We had a kind woman who was clearly knowledgeable, get us squared away quickly and efficiently. The equipment itself was clean and reliable. If I needed to rent again, or knew someone who did, I would recommend this location.

Richard L.
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El cliente no dejó un comentario.

Reilin P.
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El cliente no dejó un comentario.

Judith W.
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The associate that assisted me was great. Very friendly and very eager to assist me. Thank you.

SCOTT B.
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Definitely use the online reservations system it is easy and saves a lot of time I was impressed

Steven F.
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El cliente no dejó un comentario.

Richard E.
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El cliente no dejó un comentario.

David J.
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El cliente no dejó un comentario.

Rick B.
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The odometer reading couldn't be done as the oil check information had not been reset, causing us to not be able to complete the transaction on line to turn the vehicle in. The woman at Standard Repair was wonderful and most apologetic. Tough times during Covid 19.

Dave B.
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I was promised a call Back from a uhaul manager after I did not receive the blankets, hand truck and furniture dolly which were crucial To my move I called the 1-800 Number with a promise of a call within 48 hours and no one called I even left the best number to get me on. Yet I was still charged for my rental And nothing was done to accommodate me or compensate me for the headache and issue.

Aaron P.
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Mobile drop off convoluted.

Richard S.
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i had to call cust svc to get the rental renewed. it expired when i got there after 40 minutes, not 60 minutes.:(

Ashley B.
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We added two dollys to help with our move. The truck did not have any and at the location we were told they did not have any. If that was the case we should not have been able to add dollys to our online order from this location.

James L.
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El cliente no dejó un comentario.

Peter U.
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i got there at 4:30 PM and it was closed.

Kathleen A.
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El cliente no dejó un comentario.

Lorraine K.
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They were great and would definitely rent from them again.

james K.
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El cliente no dejó un comentario.

Jennifer P.
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El cliente no dejó un comentario.

donald B.
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The guy behind the desk did not check gas or mileage on the check when we took it out. Another man had to look at it and later the mileage was not correct as well We only went 13 miles

John L.
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Make sure there are enough parking spaces

steven R.
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No real rental office. Desk is inside sheet metal shop and not clean, but rental was quick and easy , so other stuff doesn't matter. Melissa was very accommodating.

paula T.
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El cliente no dejó un comentario.

james K.
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El cliente no dejó un comentario.

Shaun M.
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El cliente no dejó un comentario.

james K.
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El cliente no dejó un comentario.

nick M.
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????

Arthur E S.
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Excellent service center with exceptionally friendly, courteous and helpful staff. Will continue to refer friends and family without hesitation. Art

james K.
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El cliente no dejó un comentario.

dorothy K.
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Overcharged for additional mileage. Filed a dispute claim. On standby for credit refund.

Karyn M.
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I had to wait a long time for someone to help me. There was a problem with the computer system; not sure if it was the company-end or the u-haul site. It added more time to the rental process.

Daniel P.
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Walked in, waited almost 20 minutes as gentlemen could not access computer

james K.
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El cliente no dejó un comentario.

Paula T.
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El cliente no dejó un comentario.

clark W.
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Everything was excellent - no suggestions.

james K.
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El cliente no dejó un comentario.

john P.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

ROBERT C.
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The experience was fine with me.

james K.
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El cliente no dejó un comentario.

David C.
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Great experience. Thanks!

Theresa B.
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El cliente no dejó un comentario.

Brian T.
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Nothing.....the people here are outstanding and are why I always deal with them directly when I need help with UHaul.

MIKE M.
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El cliente no dejó un comentario.

mihail C.
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Initially I was sent to drop off your truck to 2370 Cranberry Hwy, Wareham MA. But that fucking place was locked with two huge locks and no way to leave the truck outside. And Your tech support forced me to drive to fucking Plymouth to spend another 40 minutes to drive there. And after this You sent me an additional bill for the miles I shouldn't make. Thank You.

DON U.
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Nothing. The service was friendly and excellent.

wyly B.
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El cliente no dejó un comentario.

james K.
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El cliente no dejó un comentario.

Jeffrey L.
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El cliente no dejó un comentario.

Rich P.
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El cliente no dejó un comentario.

LEAH C.
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El cliente no dejó un comentario.

Jaci R.
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El cliente no dejó un comentario.

Marla M.
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The woman was great. The drop off location was a counter in an industrial building that was not easy to find but all was sufficient.

rich H.
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El cliente no dejó un comentario.

peter E.
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El cliente no dejó un comentario.

Thomas R.
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I'd have preferred the tank full versus half full to take the guessing out of how much gas to put in before dropping off. Luv that the van was brand new.

Jon R.
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Very nice and accommodating people.

Stephen C.
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El cliente no dejó un comentario.

David M.
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El cliente no dejó un comentario.

Stephen O.
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El cliente no dejó un comentario.

BOB D.
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Staff were very helpful and friendly.

Iyannah T.
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Lots of trouble with the reservation

Susan B.
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Staff was nice, but there was only one person on site for truck rentals. This person had to leave. I needed to come back an hour later to get the truck. also - the drop off spot changed from my reservation and the staff didn't mention it to me. I had to re-arrange my plans of pick ups and drop offs without notice to people who were helping me.

Michele P.
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Excellent pick up and drop off. Would use this location next time I rent.

michael D.
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Paper work took far too long. Staff did not seem familiar with the process. When I returned the vehicle I was changed twice what was originally quoted.

shanen B.
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El cliente no dejó un comentario.

clifford W.
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truck was new clean people easy to work with very happy

MATTHEW B.
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Very friendly and efficient check out process

Jeff C.
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Just keep doing what you're doing. Thank you

Alexander M.
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We were charged for equipment we did not rent. Check your final receipts always! Had to call corporate to get it figured out because the rental location did not answer their phones.

ROBERT C.
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Quick and easy to rent.

No se han enviado comentarios para esta ubicación.

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