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david K.
Customer Reviews for Stack And Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly knowledgeable staff who make you feel like a valued customer.
Marion S.Out of alignment drastically. Interior dirty. Easy, quick, and friendly service.
Martie G.This is the best uhaul location that I have rented from.
Justin I.There was no windshield fluid in the truck.
Nancy L.The representative was very accommodating and courteous.
DONALD H.Had a problem with truck at 1st place this location took great care of me and got me out in a timely fashion
KENNETH M.Doris was very nice and got me in and out quickly.
Paul S.No fault of the Crossville location. We found out after the fact, but the front right corner leaks water. We had a dresser up there and the back of it has noticeable water damage.
Brad T.No one in attendance. Complete process done through the app on a smart phone. Thus, if you needed assistence or didn't have a smart phone, returning a rental would be VERY difficult. Not a good plan.
john W.No problems whatsoever. Fair prices.
Noel C.Doris is fantastic and very helpful. I highly recommend this location.
Dawn C.Customer service was great!
RICHARD V.No improvement needed.
robert J.Very efficient and the process was quick.
Michael B.Rear door was difficult to open. When we rented we told them we needed 3 more days. They told us no big deal, just pay the extra when we return it. Where we returned it, the lady was upset we were returning it late. Better communication between locations could have avoided confusion and frustration. All else was good
Joseph M.Your customer service is already amazing!
Jodi R.No comment
Victor G.The lady in charge is always very helpful to insure a smooth beginning or ending to the rental experience.
Charles L.Made a reservation online for a 10' truck. When I arrived the employee stated that they never received any notification nor did they have any available. When I presented my reservation number she stated that it wasn't possible and that corporate never gets things right.
Arthur D.Disgustingly dirty
Steven J.Super friendly and helpful staff at this location as well!
Brian W.Not a lot of space to manover on the lot but the people who work at this location are OUTSTANDING with the assistance they provide to help with loading the car on the transport & connecting the trailer to my truck. They are the BEST in the Crossville area
Cynthia W.We had to return the equipment on a Saturday as our drivers were leaving town. This location said if we could get there before noon they would accept the return of the equipment (26 ft truck and 12 ft trailer). They went out of their way to accomodate us.
Dennis L.Always drop our uhaul trucks off here hated to bring her this truck she always keeps her trucks in tip top shape great lady.
LaRinda H.Nothing, nice people with a clear mission, I liked them BIG.
RD G.Very nice people, definitely would rent from them again
Robert C.Doris is the best! She goes above and beyond to please her customers and accommodate their needs!! She is not just a pretty face - love her!!!!
REGINA R.Excellent service. Handled everything very quickly and efficient.
Denver P.No issues what so ever
AVERY M.Very helpful and very friendly. We moved to this are not knowing a lot about the area and they were willing to answer questions and give helpful tips. Also allowed us the use of a personal hand truck since they didn't have any to rent.
James K.Great service!
JONATHAN H.Very friendly staff, I will definitely rent from them again.
Victor G.Very friendly people to work with and helpful in every way
Robert B.Everything was above average!
RICHARD S.Very friendly
JONATHAN H.Very nice and helpful at the drop off location in Crossville TN
JOHN D.Quick turnaround
Steven B.Timely turnover
Steven B.Clerk was very kind and easy to talk to.
eva D.So glad you are open on Saturday's to support the weekend moves!
Douglas F.Doris was wonderful and very helpful
nick R.Easy drive and park truck and easy check out.
Gary H.Let the customer know that they must check it in when returning after hours or you will be charged $20.00.
Jerry W.Staff were very helpful!
Timothy I.excellent
rOBERT S.Everything went so smoothly! Thanks for everything.
Dan L.It was easy doing business with Stack and Store. Very friendly people. Quick service. The next time I need a rental, this is where I'm going! Thank you Stack and Store.
Kenneth C.As a dealer, this is very much the norm. The truck not being clean. Thank you
Lillie C.