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Carol C.
Customer Reviews for Stack And Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always drop our uhaul trucks off here hated to bring her this truck she always keeps her trucks in tip top shape great lady.
LaRinda H.Nothing, nice people with a clear mission, I liked them BIG.
RD G.Very nice people, definitely would rent from them again
Robert C.Doris is the best! She goes above and beyond to please her customers and accommodate their needs!! She is not just a pretty face - love her!!!!
REGINA R.Excellent service. Handled everything very quickly and efficient.
Denver P.No issues what so ever
AVERY M.Very helpful and very friendly. We moved to this are not knowing a lot about the area and they were willing to answer questions and give helpful tips. Also allowed us the use of a personal hand truck since they didn't have any to rent.
James K.Great service!
JONATHAN H.Very friendly staff, I will definitely rent from them again.
Victor G.Very friendly people to work with and helpful in every way
Robert B.Everything was above average!
RICHARD S.Very friendly
JONATHAN H.Very nice and helpful at the drop off location in Crossville TN
JOHN D.Quick turnaround
Steven B.Timely turnover
Steven B.Clerk was very kind and easy to talk to.
eva D.So glad you are open on Saturday's to support the weekend moves!
Douglas F.Doris was wonderful and very helpful
nick R.Easy drive and park truck and easy check out.
Gary H.Let the customer know that they must check it in when returning after hours or you will be charged $20.00.
Jerry W.Staff were very helpful!
Timothy I.excellent
rOBERT S.Everything went so smoothly! Thanks for everything.
Dan L.It was easy doing business with Stack and Store. Very friendly people. Quick service. The next time I need a rental, this is where I'm going! Thank you Stack and Store.
Kenneth C.As a dealer, this is very much the norm. The truck not being clean. Thank you
Lillie C.The vehicle I picked up was fine, but this place is a total DUMP. I would not rent from this location again because of how gross and old and dirty it was.
Dana B.Doris is the best!!
Steve L.Excellent rental experience. Truck was ready when we arrived (unlike recent experiences in Florida) and was clean and in good condition. The return was very smooth. The rental agent Doris was extremely nice and professional. Would highly recommend this location.
George E.I always use this location to pick up . The equipment is always working and staff are easy to deal with and it is affordable
CORRINNE C.Debris in cab. Fuel amount inaccurate. Check engine light on.
George C.Very friendly, helpful, and efficient. They got me in and out with what I need quickly. Helped me choose a larger trailer than I thought I needed in the process. They were right I would have been in trouble had I gotten the smaller trailer! They did a great job. Will definitely use them again.
CHARLES D.When I got to the place to turn in my truck and trailer, the lady told me that all my papers were wrong. She explained that the truck was rented as a local rental. She then took the time to make calls and straighten things right. It saved me a lot of money and headaches. You should be proud to have people like her working with you. I am proud to know her.
HANK T.Doris and staff always a pleasure to work with!
Steve L.Don't expect any assistance for the right rate for you. I had never rented a U Haul before and chose the $100 rate because I didn't realize I would have to pay mileage too. My total was $161.24 plus another $78.75 for over the mileage. It did say only 48 miles in the contract. However, I did not realize it. I recalculated the rental, and I could have gotten this for the $19.95 , which would have come to $63. 95 roughly plus the mileage. This would have been better for me and my college student. Plus, the internet said 0.79,per mile. The drop off place charged me $1.00 per mile too.
Jennifer M.I can't think of anything I would change. I do want to recognize Doris, whom I talked with by phone and when I picked up the U-Haul. She was very knowledgeable, helpful, professional and polite and I would definitely use this location again!!!!!
LINDA C.start out with a full tank of gas
William R.Doris was fantastic. Great experience. Thanks
Brent R.I felt that the value was very, very good for the products and services that I received. Equipment all worked well, blankets clean, and staff was very nice. I would definitely go with U-Haul again and would pick the same location.
Robert N.Great place and have rented from them several times with excellent results.
Patrick F.All Good!!
Walton K.Equipment was maintained but not cleaned. Furniture pads ordered were not available. Fuel tank was only 3/4 full so had to top it off with 12 gal. before heading out. Since the office was closed, I was impressed with being able to finalize all ang et truck over the phone. The lady on the phone was most helpful and patient. Bottom line, all's well that ends well and I was able to do what needed to be done.
Lowell J.