Customer Reviews for Squeeky's
(U-Haul Neighborhood Dealer)

322 comentarios

32211 Hwy 200   Sandpoint, ID 83864

(208) 263-5936

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 9/5/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(208) 263-5936

32211 Hwy 200
Sandpoint, ID 83864

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 9/5/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Terrel J. 
Clasificación:
2.0

This has turned in to the worst rental experience we have ever had.

Dawn B. 
Clasificación:
5.0

My prior U-Haul experience (35 years ago) was not pleasant, but this recent experience was exceptional. The staff at Squeaky's were helpful, friendly and professional. The truck was easy to drive and thank goodness for air conditioning on a 90+ day.

David L. 
Clasificación:
5.0

My family has done business with Squeeky's for over 20 years.....renting storaging units and U-Haul vehicles numerous times during that time period. Management and staff at this facility have always been top notch.....we highly recommend them...

DON S.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

Richard B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina E. 
Clasificación:
5.0

Windows we're very dirty otherwise it was fine

steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas J. 
Clasificación:
5.0

The 800# put my reservation at the wrong location. The lady at Kootenai was able to quickly fix everything.

Jesse R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
1.0

We ordered a 15 foot uhaul only to find out the day before that they could only give us a 10 foot which meant we had to make an extra 300 mile trip with our vehicle to pick up the remaining items we had intended to fit in the 15 foot uhaul. When we picked up the uhaul, the after hours pick-up location reader wouldn't work, so we weren't able to access the keys as planned. After an hour wait to talk to a customer service representative, we were finally able to access the keys, so it took us close to two hours to actually pick up the uhaul while our ride had to wait to see if they would need to take us home (we live 30 miles from the pick-up location). Additionally, the uhaul was not cleaned out after the previous user.

Benjamin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVONNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony H. 
Clasificación:
5.0

Mice/Rats are very much a problem at this facility. I wouldnt recommend them but the staff is great and professional!

Brook K.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Logan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
3.0

There was no one there when we dropped it off.

Colby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Great customer service and very convenient. I had a positive experience and don't have any complaints.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

Trailer, nice and smooth ride !

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
5.0

RF tire 20 # low on air an kept leaking air throughout the 800 mile trip. Other than that problem the truck ran excellent.

DEAN O. 
Clasificación:
5.0

People are so pleasant here

BRENT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
1.0

People there are not customer friendly or competent.

Kenneth G. 
Clasificación:
4.0

Explain fuel consumption better at checkout as well as what's expected for fuel level upon return

LUKE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FIELDING L. 
Clasificación:
5.0

All staff very helpful. They definitely went the extra mile in helping us with unusual requests. Thanks a bunch.

Karl O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG H. 
Clasificación:
5.0

Constantly good

BRENT P. 
Clasificación:
5.0

Everyone is great here. We appreciate them

BRENT P. 
Clasificación:
5.0

The truck didn't have much gas in it.

Michael C. 
Clasificación:
5.0

Everything and everyone was great

BRENT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE V. 
Clasificación:
5.0

Everything was great. Nice people to work with

BRENT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

colin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake M. 
Clasificación:
5.0

UHAUL is the worst company. Your right hand doesn't know what your left hand is doing. Your website said we could drop in Sandpoint and we paid more than $100 more to drop there than in SPOKANE, which was suggested. WE DECLINED ON THE WEBSITE. YET when I went to drop at the Sandpoint location, I was told they could not receive the truck and NO LOCATION in Sandpoint could. Taylor at the 800 number is incapable of being professional or helpful. She reports to Austin and she was completely unhelpful. She actually said she's been telling many of your customers the same thing for over 2 months-that they can't drop where they were told they could. She also said if I left the truck at Squeeky's, UHAUL would charge me the round trip charge instead of one way. THREATENING A CUSTOMER! She told me I'd have to drive 1 1/2 hours (each way!) to SPOKANE or MONTANA to drop the truck. Are you KIDDING ME!??? (LISTEN TO THE RECORDING; SHE SAID THIS WAS RECORDED!) I DECLINED DROPPING IT IN SPOKANE WHEN I MADE THE STUPID ONLINE RESERVATION! I WAS TOLD AT PICKUP by Mark that my contract was "open" and that I could drop it at Squeeky's. Mark at Storage Central then repeated what he told me, ON SPEAKERPHONE, to the guys at Squeeky's who then proceeded to tell him he was wrong. Come to find out, it's not Mark's fault. Taylor told me she'd give me $100 for gas and 2 extra days to take it back to Spokane! She's a fool because we already paid OVER 100$ more to drop it in Sandpoint. So she's going to give me back LESS than the amount I paid to DECLINE dropping in Spokane?!!! YOUR CONTRACT STATES that SANDPOINT is my "destination", NOT SPOKANE. To a customer, that means the same as "LOCATION". Your website gave me a choice of where to drop; I CHOSE SANDPOINT. In the end, Squeeky's got a hold of someone and received the truck. Clearly Squeeky's was able to handle the problemTaylor was not able to handle. And she has absolutely no ability to deal with a furious and frustrated customer. And why wouldn't I be furious! Expecting your customers to drive 3 hours to return a truck is reprehensible. It's fraudulent. And I'm reporting what happened to VISA.

Dawn R. 
Clasificación:
5.0

Great people and service!

GERALD LYNN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRETT B. 
Clasificación:
2.0

I was overcharged on miles because i was supposed to return the truck at a store 2 miles away. That was not made clear to us even though they knew i was keeping my truck there and had plans on picking the truck up later that day when i returned the uhaul. They said they tried to call and leave a voicemail but there is no missed calls or a voicemail from them. When i picked the truck up there was coffee spilled on the dash and around the cup holders and the cab was messy. I was overcharged over $200. I feel they stole from me.

Benjamin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY F. 
Clasificación:
5.0

Great Thanks

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

Dustin helped to make sure I was credited for the gas and cleaning.

PATRICIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL Y. 
Clasificación:
2.0

Uhaul is over priced.

Lynne H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Guillermo C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Devin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis S. 
Clasificación:
4.0

Friendly staff. Truck got a flat tire after we left within 10 miles of the facility. Roadside assistance did not answer the phone until 42 minutes after I first tried contacting them on the 800 phone number. That was a terrible response time.

Ken W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen B. 
Clasificación:
5.0

Squeekies was great, the folks there were super nice and helpful. The U-Haul experience not quite as great. We reserved a 15' truck in Ponderey and got sent to Hayden (40 ish mile's away) for a 20' truck instead. Took quite a bit of back and forth to get closer.

Alicia E. 
Clasificación:
5.0

One of my best experiences in dealing with a local business in recent memory. Beyond helpful, courteous and pleasant. This is a great business to have in the area. If they can improve on perfection I would like to experience that.

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Litehouse D. 
Clasificación:
1.0

Make business hours Saturday and Sunday from 7 am to 7 pm. The online check in is a joke. Don't put two trucks next to each other with the supposed same combination.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don R. 
Clasificación:
5.0

My reservation was at A to Z rental in Ponderay, ID. I showed up on time with my email confirmation and they did not have a truck for me. Somewhere Uhaul dropped the ball and the people at A-to Z rental are very rude, could care less, and not helpful there. They need to not be a uhaul location. Squeekys thankfully saved the day

Tyler W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIUS B. 
Clasificación:
5.0

Very good experience with Squeeky's…

terry G. 
Clasificación:
5.0

Ninguno

William P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LINDA F. 
Clasificación:
5.0

Would have appreciated it if someone had informed me directly at the time of move in that two weeks notice would be needed to return my $25 move in deposit in full; maybe even posted a reminder.

JAY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

These people were awesome

RANDAL P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARCY F. 
Clasificación:
5.0

Everything was great. A+

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY W. 
Clasificación:
5.0

Great service. Will recommend and use again

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristie G. 
Clasificación:
3.0

Vehicle dirty and had no cruise control.

David A. 
Clasificación:
1.0

I mid-week before our weekend pick up to make sure everything was in order...it was a disaster. It took us 3 hours and a lengthy conversation with Uhaul management to be able to retrieve it. It lead to a mental break down. Uhaul is awful.

Lindsey D. 
Clasificación:
3.0

The website is ridiculous! First of all it shouldn't matter if my location is turned on on my phone. I spent 20 minutes trying to satisfy your computer and another 45 minutes waiting for your website to work. So I could pick it up. Then when I dropped it off I had to struggle with the website again. It wanted pictures but wouldn't give me the option to load them. It should have been very easy but it wasn't.

Katherine S. 
Clasificación:
5.0

great people fast serivce. great experience.

Basil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryann L. 
Clasificación:
5.0

Very nice folks. Very helpful.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen W. 
Clasificación:
5.0

Professional

William S. 
Clasificación:
5.0

Top notch service!

NIC K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Litehouse D. 
Clasificación:
5.0

Having my storage units at Squeekys was excellent. I had 24 access in a pretty private neighborhood. I would rent units from them again, for sure. Thanks, Squeekys!

DARRYL R.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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