Customer Reviews for Springfield Do It Center
(U-Haul Neighborhood Dealer)

1,240 reviews

1583 W Dickman Rd   Springfield, MI 49037

(269) 601-7717

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(269) 601-7717

1583 W Dickman Rd
Springfield, MI 49037

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 10 am–4 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

`Super helpful, really great people on staff there

Tim R. 
Rating:
5.0

Very enjoyable experience from the pick up station in Florida to the drop off in Michigan. The truck was clean and a smooth ride for a 20' truck. Only thing I would mention is that we returned it a day early and with more gas than we received it. I thought we would be compensated for the early return at least, but they stated that u-Haul does not do that with a one way only two way. That does not make sense

Thomas L. 
Rating:
5.0

The inside floor of the back of the truck was dirty and sticky. Needed to be mopped or something!

Sheryl M. 
Rating:
5.0

Nothing you have great customer service

CAROLYN ANN P. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

These people are amazing. I have rented a U-Haul from them multiple times over the years. Their service is exceptional. They are friendly, they are helpful. They are honest, good hard-working people.

Christal J. 
Rating:
5.0

Super friendly staff, They are good!

Jay B. 
Rating:
5.0

Great customer service! Very knowledgeable, very helpful .

EDNA T. 
Rating:
5.0

Customer did not leave a comment.

Nathan J. 
Rating:
4.0

Very helpful

Gregory S. 
Rating:
5.0

I love u haul so I really don't have anything I can think of at the moment the location I went to the staff there was very professional and courteous and understanding

pamela P. 
Rating:
3.0

Customer did not leave a comment.

Deandre E. 
Rating:
5.0

Very friendly and nice

braysha W. 
Rating:
5.0

Customer did not leave a comment.

Toni A. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

Great experience, thanks

Michelle M. 
Rating:
5.0

Customer did not leave a comment.

rob T. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Gerry W. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Had a great experience Springfield Do It Center 1583 W Dickman Rd Springfield MI 49037 in Battle Creek MI. Connor Handled everything quickly and got me on my way. I would recommend this location if you need a u-haul for any reason.

Marc A. 
Rating:
4.0

Please let me know ant additional fees I owe before issuing a refund to me.

Brett W. 
Rating:
4.0

The location i interacted with was amazing, friendly and knowledgeable. HOWEVER your reservation software NEEDS AN OVERHALL! I intentionally reserved a month in advance for pick up at a small business near where my 97 year old grandmother lives so she could drop me off. THEN a few days before pick up I was told I had to go to another location for pick up. This caused me to have to scramble around and find someone else to drive me as the location for pick up was on the other side of town in a very congested traffic area. I obviously didn't want my 97 year old grandmother driving in that traffic in the lunch hour. As we drove by the original location on the way to the new one we were FORCED to go to there was the size truck I rented sitting on the original lot. WHY? COMPLETELY UNACCEPTABLE!! The reason I rented from the original location was convenience AND the fact I'm loyal to that business for other needs.Way to screw over the small business and inconvenience a custimer.

Tamara C. 
Rating:
5.0

Customer did not leave a comment.

michelle R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Great cu

CAROLYN ANN P. 
Rating:
5.0

Customer did not leave a comment.

Duane W. 
Rating:
1.0

Person was very rude, not understanding and hung up on me multiple times!!! Do not recommend AT ALL no dolly in the truck

Raeanna W. 
Rating:
5.0

The staff was helpful, prompt and professional. 100% will rent equipment from them again.

William B. 
Rating:
5.0

Change the hauling restrictions for other vehicles..

Ronald D. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS LLOYD N. 
Rating:
5.0

Customer did not leave a comment.

mike B. 
Rating:
5.0

Customer did not leave a comment.

DALE ALAN H. 
Rating:
5.0

Super friendly service.

Gary L. 
Rating:
4.0

Have a better selection of vehicles.

Edward M. 
Rating:
5.0

Everything was great!! Outstanding customer service!!!

Troy G. 
Rating:
5.0

Great, helpful people at this huge location.

Naquetta Y. 
Rating:
5.0

Extremely friendly and helpful. The type of service you just don't get any more these days. Very impressed.

Virginia H. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

cassandra B. 
Rating:
5.0

I really appreciate the service I received At Springfield Do It Center. Great ownership and employees always willing to help!

Steven S. 
Rating:
5.0

Customer did not leave a comment.

dan C. 
Rating:
4.0

You need to hang a more visible UHaul sign for motorist to see. I knew this location. Had I not that prior experience, GPS or not, it would be easy to overlook the location.

Joyce A. 
Rating:
4.0

Customer did not leave a comment.

Beth E. 
Rating:
5.0

Customer did not leave a comment.

kaleb Q. 
Rating:
5.0

Customer did not leave a comment.

Cindy B. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Joeseph M. 
Rating:
4.0

Customer did not leave a comment.

Dieu M. 
Rating:
5.0

Nothing…keep doing what you're doing.

Edward B. 
Rating:
5.0

Excellent service. I called to cancel because I was going to arrive after closing time. I was told no worries and that they would wait for me to arrive. When I arrived they were very helpful and polite. Could not have asked for anything more. Thank you!!

chris D. 
Rating:
5.0

Easy check out, great equipment, knowledgable staff. Excellent experience.

Peter B. 
Rating:
5.0

Friendly direct clear the customer is important

Humberto C. 
Rating:
5.0

Great customer service

BRIAN EUGENE S. 
Rating:
5.0

Steering was very loose

Shane H. 
Rating:
5.0

Customer did not leave a comment.

Joyce T. 
Rating:
5.0

great great great

ronald H. 
Rating:
5.0

I will ONLY rent from this location if given the opportunity. The staff are friendly, expedient, and know their stuff. Thanks for another seamless transaction.

Julie C. 
Rating:
5.0

Customer did not leave a comment.

Ernest E. 
Rating:
4.0

Customer did not leave a comment.

Tim K. 
Rating:
5.0

The gas cap was broken which didn't allow me to put gas in the truck

Harold C. 
Rating:
5.0

Personally, nothing you can do to improve it

maurice R. 
Rating:
5.0

Customer did not leave a comment.

celeri J. 
Rating:
4.0

Customer did not leave a comment.

Thomas V. 
Rating:
5.0

Customer did not leave a comment.

Lateeka M. 
Rating:
5.0

Keep up the good work.

Jeremy R. 
Rating:
5.0

Customer did not leave a comment.

Lucas E. 
Rating:
5.0

Customer did not leave a comment.

Jamie F. 
Rating:
5.0

Customer did not leave a comment.

Karen Z. 
Rating:
5.0

Excellent customer relationships

julius A. 
Rating:
5.0

Very good service.

Andrew F. 
Rating:
5.0

I have rented this trailer several times and it's always good, and people are great.

Robert R. 
Rating:
5.0

I have rented this 5 x 9 trailer several times from here. The trailer size is perfect

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Whole process went smooth

Stacy W. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN L. 
Rating:
5.0

Customer did not leave a comment.

Andrew F. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Rachel S. 
Rating:
5.0

Great place to rent a U-Haul.

Philip W. 
Rating:
5.0

All went perfectly

Robert W. 
Rating:
5.0

Everything was great service equipment location

Rhonda M. 
Rating:
5.0

Was an overall easy and convenient experience. I will always use U-Haul and recommend U-Haul to anyone who requires moving equipment.

Kenneth S. 
Rating:
4.0

Tom and his crew are helpful, Knowledgeable and very professional

Judge T. 
Rating:
3.0

Site needs more experience with Uhaul princesses

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Best service in town.. always! -Zac F.

Zaccari F. 
Rating:
5.0

Give the guys at location a raise because their AWESOME!!

Dominique H. 
Rating:
5.0

Customer did not leave a comment.

Dominic A. 
Rating:
5.0

Check out process was quick and easy.

Lonnie M. 
Rating:
4.0

way to long to check in and check out considering that I was pre registered with all the same information that I had to go through again. a waist of my time and the clerks time.name ,address, drivers license, credit card info etc. On check out when returning vehicle it would have saved me a lot of time if I would have just dropped the vehicle off and taken a picture of the mileage and the gas gage. process way to long at each end of transaction. vehicle was fine. but lots of wasted time for customer and clerk.

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

Dr Pete V. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Shannon W. 
Rating:
5.0

Customer did not leave a comment.

Lee C. 
Rating:
5.0

Staff went above and beyond to assist, especially Tom. Will use again and will recommend.

JOHN CARL C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
No reviews have been submitted for this location.

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