The location for drop off was crowded as it was a joint business and I parked in the only feasible spot to avoid blocking the business and cars. No personnel were there as the site was closed when I returned the vehicle.
JOSHUA L
Customer Reviews for Speedy Express Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck wasn’t full of gas, the windshield was dirty inside and out. Didn’t have the correct size truck with a week ahead notification.
Dean KI wish I could leave less than a 1 star. I was charged for an extra day after the owner put down that I returned the trailer late. I had to call the main U-Haul number to have them reverse the charges after I told them I had photo proof I was there way before the expected time. The owner also charged me for a trailer insurance without my knowledge. Do yourself a favor and find anywhere other than this location to rent.
David RThe Gentleman who waited on me he was awesome
VERONICA BCharged for items I never received, after submitting photo proof.
Zachary SI was I over charged 70 miles, brought the truck back with more fuel than I left with and was charged another $26 for an 1/8 of tank. I called 30 minutes before closing to workout these discrepancies and was told they were closed and call back the next day. The truck and store reaked of marijuana.
Stacy YThis location was closed at 3 pm in the afternoon in a Saturday. We had to drop the trailer off and used the app to check it in
NATHAN WThanks
Betsy SGreat customer service. Will definitely be back for future rentals
ERIC FI was able to return on Labor Day which gave me an extra day to get accomplished what I needed to accomplish.
stanley a