All went very well and smooth drop off for both truck and trailer. Gracias.
Richard D
Customer Reviews for Speedway Laundry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Went to pick the items up. Women at laundry could hardly speak English. She had to call someone else who made the transactions. The trailer I rented had a hitch that was hard to manage and she didn't know how to make it work. I tried but had to ask a stranger nearby for help. Will not use this location again. Will not recommend to anyone else
John WExcellent service, superv service from the reservation/customer service rep. That called me twice to assist me when the Uhaul systems where down!
Anibal FAmazing staff
ALANIS RExcellent costume services, fast and easy to rental, the person was very friendly and respectful.
Alba EEverything was Great!!
Charlene PKeep up the good work .
Abigail TPut a message or signal indicating that the people inside the laundry store will deliver the keys.
PAULO GIt didn't have any moving equipment, but it drive well
Daniel SCar was dirty inside with papers etc. no representative available upon pickup. The girl at the laundromat called four times and then had to have someone else call this mystery person who handles the uhaul reservations. Then check in took almost 48 hours, 3 customer service calls and 20 unanswered phone calls
Layda OBad customer service
Missolo JGood service but not great for dropping off a bigger truck and trailer.
William TExcelent experiencia
RUBEN VIdentifying the U-Haul location outside informing customers it’s inside the laundry mat.
AHMED MThe lack of cellphone signal makes this location a very unpleasant experience. What should be a smooth and quick exchange turns into a stressful ordeal. Both picking up and returning the truck took me almost an hour each and having to speak to a customer service representative both times. This location is close to an U.S air force base and they block the signal to the whole area. Horrible experience. Will not be coming back to the location to rent a uhaul ever. The actual staff from the laundry and a laundry manager that I spoke to on the phone were great and saved me.
Adalberto RAlready recommended exelent service
ROBERTO EHorrible for the uhaul standard
Carlos LThey did not have any equipment that I rented with the truck.
Roberto RExcellent service
Levi LEasy, fast and Kind all perfect
paula u