There is a need for the smaller enclosed trailers.ROBERT F.
Customer Reviews for Spare Parts Storage
(Distribuidor de U-Haul del vecindario)
New Philadelphia, OH 44663
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 9 a. m. - 5 p. m.
- Mié.: 9 a. m. - 1 p. m.
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The AC did not work on a 85 sunny day. I believe u all should give some kind of discount.Tim O.
When placing order people should know that it is a drop off only and to call the person. Wasn't sure if I was in right area. Guy was nice just would help people in the future.Troy B.
El cliente no dejó un comentario.Zara G.
Very satisfiedDavid W.
Customer service was easy and the guy was very kind and helpful.Michele L.
I was charged for 2 days of use even though I returned the truck in 12 hours and did online check in. I complained and was STILL charged for 2 days. I plan to do a follow up with a corporate office today to have the 1 day use charge returnedJoshua D.
Great transactionPeter J.
El cliente no dejó un comentario.RICHARD G.
El cliente no dejó un comentario.Joshua B.
Did not have many pick up location options for a car transporter. Was reserved at the nearest location with inventory. This u-haul was conveniently located on a large lot and wide street. Was assisted by a very helpful and knowledgeable representative. One suggestion... they could sell towing products; tie down straps, extra lights, tarp, etc.JUAN A.
El cliente no dejó un comentario.Pierre C.
There was no one there and no drop box at 1 North 2nd Street, Dennison Oh.Kenneth M.
El cliente no dejó un comentario.Roger R.
Highly recommendJim B.
Gave me a truck with a broken exhaust pipe. Also still owes me a partial refund for having to go from a 20ft truck to a 15ft truck.Preston P.
El cliente no dejó un comentario.HARRIET H.
Very Easy process to pick up a trailer to haul a recent furniture purchase home.JOSEPH N.
Dolly was very rusty and made marks on the furniture due to this. No washer fluid.Steve A.
El cliente no dejó un comentario.Logan D.
El cliente no dejó un comentario.Stephanie I.
When I received the truck it had no gas in it. Put a total of 310.00 in it before returning it.Mason M.
better hoursDONALD M.
Very good experience Thank YouBob C. | Overall Experience
Advanced notice when the pick up location changed. I chose a location, confirmed it & then when I was remotely picking up, the location changed at the end of confirmation. Luckily it wasn't too far away, but still a bit irritating.Veronica K.
El cliente no dejó un comentario.TOMMY T.
Everything was wonderful on time great people to work with highly recommended to rent therejohn B.
El cliente no dejó un comentario.SHAWN A.
El cliente no dejó un comentario.EDWARD T.
Very friendly and professional ownerPeter A.
El cliente no dejó un comentario.JAY S.
El cliente no dejó un comentario.MARK M.
Tim is a real great Bussiness man to deal with.MARY D.
El cliente no dejó un comentario.Tonya M.
Took 40 minutes to rent a trailer.RYAN M.
Very good experience. Very helpful and accommodating!Roger M.
El cliente no dejó un comentario.JAMES K.
We were very satisfied with using Spare Parts Storage. If we plan on using again in the future we will contact you. GraciasAngela S. | Overall Experience
El cliente no dejó un comentario.DIRK S.
Rates were high, but equipment was perfect. Did everything online but when picking up, had to do everything again. A little time consuming.Mary H.
Tim is exceptionally helpfulJACK T.
Friendly and helpful service.JOSEPH B.
the owner is a well polite owner i had a good relationship with himHarold N.
the service was excellent, in a good location, andvery good value. It made my moving experience much easierLYLE W.
Nothing. Everything was ready and the service was exceptional.JASON B.
El cliente no dejó un comentario.thomas J.
The girl who helped went above and beyond. Extremely good worker. Ty.Pamala O.
El cliente no dejó un comentario.Lonnie G.
Went well no problems Friendly and helpfulROY Y.
They went above and beyond to help !Debbie W.
El cliente no dejó un comentario.KENNETH M.
One turn signal didn't work and I never received the furniture pads. I checked the turn signal by hooking up a trailer I own and the turn signal workedTYLER M.
El cliente no dejó un comentario.CHESTER H.
The drop off address was incorrect. Luckily there was a maintenance man at the coin laundromat that was able to tell me where to go - which was about 10 minuets down the road from the original location.HILLARY H.
El cliente no dejó un comentario.Marabeth Q.
El cliente no dejó un comentario.CHRISTOPHER R.
Woman who checked me in and out was fantastic. Great under pressure of a busy, end-of-month Saturday, knew they system well to get me checked in and out quickly (even when I wanted to make changes) and accommodating. So much better than other experiences I've had renting trucks.VICTORIA M.
El cliente no dejó un comentario.JOSEPH K.
10 points here . Super smooth transaction.VAN F.
Great experience. Mr, Bober was terrific. Truck was nearly new 1750 miles. Will use when needed again.DONALD Z.
Said was 1/4 tank of gas, yet the gas light was on. I returned with just over 1/4 tank. Uhaul quoted 90 for 15 ft truck and 10 for a dollie. Price was 112.00 before insurance.Neda D.
Agent was friendly and very helpful, in and out in no timeâ€¦GARY S.
When a person who has rented a truck and requests an additional day for rental, the process should be a matter of a phone call and processing the card on file again.RICHARD O.
I was surprised that I was only required to submit pictures of the interior cleanliness when I dropped off the van. I expected I'd be asked to take pictures of the exterior since I approved exterior pictures before I could pick it up. That made me feel a bit nervous.Christine W.
El cliente no dejó un comentario.Julio M.
good price and prompt service quick in and drop off.Rich R.
Very efficient and friendly. Explained things and was helpful.ROBERT F.
El cliente no dejó un comentario.CHRISTOPHER C.
As a first time U-Haul renter, I found the transaction went flawlessly. I would rent a U-Haul from this location again. I greatly appreciated that this location was close and convenient.Debbie R.
Keep up the good work. Thanks for helping me complete my task successfully.DAVID K.
El cliente no dejó un comentario.BROWSE A. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER H.
exceeded expectations.DAVID R.
El cliente no dejó un comentario.Katherine S.
El cliente no dejó un comentario.MARSHA W.
El cliente no dejó un comentario.Michael B.
Tim and his staff do a great job. It would help to have more equipment available to Tim during peak times but all in all, he is the best around.Michael B.
The Bowers Ave location was not open. I spoke to person on phone and left keys and contract in lock box.SHERIELOU R.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.PAULA T.
El cliente no dejó un comentario.MICHELECATHARNIA C.
The truck needs to be taken in for maintenance. Had a problem with the steering and the overall ride.Michael B.
The guy was an hour late! We were supposed to pick up the truck at 9 a.m and he didn't show up until 9:50 After we called the MANY #s this place has. When we complained the owner proceeded to tell us he should have canceled our order due to ill staff. Next time cancel it instead of trying to act like you did me a favor being an hour late. Totally unprofessionalWeldon B.
El cliente no dejó un comentario.Sabrina B.
No one there and when you called the number it just rang in the office where there was no one. Not sure if you needed to rent from them how you would.Robert Edward H.
I wouldn't reccomend uhaul to anyone. while the location itsself was fine and the lady that worked there was great, uhaul itsself i had issues with the entirety of my planning. i'm never using uhaul again.WILLIAM A.
When you give the measurements of your trailer give the measurements of the opening so people can fit things into the trailer not the measurements of the exterior. We drove an hour and a half with your trailer and did not realize until we open the doors that you have a frame around it that cut 4 inches off the height and width that you listed. So we basically paid to travel three hours with your trailer and return it and now I have to pay extra to have them delivered to us.RICHARD F.
Mirrors need to be adjustable to see out of. I had to lean way over to the right to see out of passenger mirror. Leave a tool in vehicle so it can be adjusted as need for each driver. GraciasRHONDA H.
El cliente no dejó un comentario.Hanson T.
The equipment was rusty that my car was on which was connected to a U-Haul.KIMANI S.
great place.CONNIE R.
El cliente no dejó un comentario.Craig C.
Worked perfectly,great job. Thank youMICHAEL M.
They went above and beyond to make it a good experienceJOHN L.
El cliente no dejó un comentario.Mary L.
I did not expect to drive 30 miles to go to this pick up location when the one I expected was within walking distance from my departure location. Windshield was dirty, TPS system not functioning. you need to do better.HUGH G.
Great from top to bottom!DAVID M.
El cliente no dejó un comentario.Rachelle M.
No need for improvement, the owner of the store was courteous, friendly and helped me with everything I asked for. Would gladly go backROBERT D.
El cliente no dejó un comentario.Mark N.
El cliente no dejó un comentario.ron H.
I was pleased with the service from Tim when I picked up and with his associate when I dropped off. If I need a truck, van or trailer again I will work with this location.Tony D.
Jamie was very helpful and the storage unit was perfect.KELLY A. | Overall Experience
The facility and its staff were helpful in acquiring the specific sized unit that I desired. I will recommend this facility to all my friends. A special thanks to Makaya for her assistance.michelle h. | Overall Experience
Highly recommend this storage area for anyone in the area who needs one. The rates are reasonable and management is a pleasure to deal with.Dave P. | Overall Experience
The gentleman I dealt with was super friendly and my storage unit was clean and readyPrivacy R. | First Impressions