Comentarios del cliente para Spare Parts Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Spare Parts Storage
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Joni H. en
The person working said he was filling in and couldn’t get computer programming to work so had to call for help. A sign needs to to better mark location. We were at bakery building where address location number was along with another customer.
Rylan R. en
Issues with payments.
Jeffrey M. en
Low air tire pressure, vehicle had poor shock system and worse driving truck O have ever experienced. I recommend this truck be placed in sho and have suspension tested or have shocks replaced.
Steve S. en
Great guy to work with
Dave F. en
Tim did a great job getting me in and getting my paperwork done fast.
Michael B. en
Excellent as always. Tim does a great job taking care of us.
Thomas B. en
Was unable to return it myself because the smart phone app wouldn't work.
cody B. en
I Called Uhaul customer service wanting a motorcycle trailer. Uhaul Didnt have one within a reasonable distance so they got me a regular 5x9 trailer for the price of a motorcycle trailer. Took good care of me
Kris K. en
Equipment filthy cab dirty, back blankets thrown all over the place and not swept out. Truck only had almost 9000 miles on it and looked disgusting.
Marty R. en
Agreed to drive out of my way to drop off the 26 ft supermover because the owner needed it for another client. He promised to drop the 2 day late fee I had accrued if I could deliver the truck which I did after hrs and put the keys in the box. Received my receipt the next day with the 2 extra days charged to my card. Since have left voicemails and no response from the owner. Will not do business with this location again
Peggy B. en
The Representative could not get the computer system to work. He had to call U-haul twice to process my Confirmed reservation. It took more than 30 minutes and I was the only customer.
Patrick P. en
The only thing that I didn't like was I was confirmed one truck and then a little later got a call that it had been given to someone else and I got stuck with a Van which ended up taking more trips than planned.
Jeff C. en
Very disorganized. Office was staffed on a very part time basis. Computer system did not work well and printer did not work at all. They did not return any of my three calls to confirm the order or answer a couple of questions that I had. I ended up calling the 1-800 national number for answers. If I get this location next time, then I will cancel my reservation or request another location.
Michael B. en
All A-OK as is. Computer system should be upgraded to handle DEBIT CARDS...
Anything m L. en
Best ever U-haul experience always. They really work with us and we appreciate that and will continue to use their services.
Jennifer S. en
This location could use some additional signage to make it clearer. Staff was very personable, helpful and friendly. Overall, positive experience.
Michael B. en
Allow your web site to accept earlier rental times than 9 a.m.
Jon W. en
Office was a little hard to find.
Paul A. en
Had a hard time finding the rental office. It was located around back of building., Needs directional signage. Fuel tank was NOT at the level it was supposed to be at.
Luanne L. en
Excellent customer service. I rented the 9' cargo van for 4 days and it was perfect for moving and doing errands.
Howard H. en
Everything was spot on. Great lady helped us.
Stan T. en
The paperwork is fine print only an eagle could read it. On a dark night if you have a problem it would be a problem. The manager went out of her way to get the vehicle for me.
CHRISTINA G. en
I don't think there is anything I would change or do I think they were very nice And a very helpful
ROBERT V. en
The
Jeffrey T. en
Faster computer entry.
SUSAN H. en
Dried mud all over cab of van. They shouldn't charge the $20 a day if you're only using it a few hours.
Belinda C. en
Service was helpful and timely.
MIKE R. en
appreciated the gal that handled our rental .
ron B. en
Everything went well and the people were very friendly and helpful. The only thing I can say is to make it clear that the drop off procedure that is described in the U-haul paperwork does not need to be done exactly like it describes. Since I did not do online reservations, the return method in the paperwork probably did not apply to me anyway.
Ken M. en
Very pleasant to deal with.
Matthew D. en
Have your employees be respectful very rude at this location very offensive
dick G. en
Very satisfied. Signage not clear where to go when went to pick up truck. Otherwise, very pleased with service.
bill S. en
Was a bit confusing finding the place. Old location had all the trucks parked near it and key drop box still on building. New location is well off the road.
michelle h. en
The facility and its staff were helpful in acquiring the specific sized unit that I desired. I will recommend this facility to all my friends. A special thanks to Makaya for her assistance.
Anthony B. en
Very Friendly and Helpful
Keith K. en
Very nice people definitely use again
Trent C. en
You guys was amazing! Dont change a thing.
Dave P. en
Highly recommend this storage area for anyone in the area who needs one. The rates are reasonable and management is a pleasure to deal with.
Brandi S. en
Thank you so much to tim the guy who rented me the truck i was in the middle of my move and broke my ankle so i had the truck longer then i was supossed to and so i called to let him know what was going on so he didnt think i stole his truck but finally got it back last nite and i went today and payed the rest of my bill thank you soooo much i really apperciate you tim.
Rick M. en
make sure the truck is where you were told to pick up instead of running all over the place.
Victoria M. en
They went above and beyond to loan us a local truck for an out-of-town move when our original truck never showed up at the location of our original reservation.
Michael B. en
The location works with us to pick up and drop off at special times to meet our needs.
christine T. en
Very good service, with contac before and after truck rental. Thank you U-Haul and Spare Parts Storage.
Frederick S. en
Great service. Highly recommend. Will use again soon.
Michael B. en
Great service and easy to deal with. Great folks.
mike B. en
Great service and good to deal with.
Chris S. en
I was a little annoyed because the left tail light was not working. I had them check it before I even pulled out . They said there was no way to fix it at that moment. They noted it on my account. I was worried about getting pulled over the whole time I had it . The next time this happens I will refuse it and insist they give me a replacement for the same cost of what I wanted .
eric P. en
The staff was prepared and professional. Excellent service from Tim and his staff. They were on time and had everything prepared as they said they would. Shop was clean and organized.
david H. en
Great service and assistance in the exreamly poor weather snow conditions.
stephen M. en
superb people to work with..if ever need to use a uhaul again will use them!
Kathy S. en
I don't like the fact that I had to wait until 2 days before my move to know what location I could pick my truck up at. When I made my reservation, the rep told me an agent would contact me within 2 days to set up my pickup location. However, the next day I received an email informing me that due to the busy season an agent would call me 2 days before my move. I called customer service and told them I absolutely need a 26' truck at 9am at a U-Haul location in Canton. The rep said she noted it in my reservation in the computer. No agent ever called me and instead, I received an email saying I was scheduled to pick my truck up at a different location than the one I requested and it was also scheduled for a pickup time of 3 hours later than what I requested in my reservation. So, I had to call customer service again to make corrections.
Ernie W. en
very nice vans
Ron H. en
Truck had dirty interior. Not necessarily fault of dealer. Problem belong s to previous customer.
Mary C. en
Employee very nice, very good experience. Vehicle clean and ran great.