Customer Reviews for Space Shop Self Storage Greenville
(U-Haul Neighborhood Dealer)

245 reviews

1868 Woodruff Rd   Greenville, SC 29607

(864) 297-9407

Office Hours

  • Mon-Sat: 9:30 am–6 pm
  • Sun: 10 am–6 pm

Services at this Location:

Contact Us

(864) 297-9407

1868 Woodruff Rd
Greenville, SC 29607

Services at this Location:

Office Hours

  • Mon-Sat: 9:30 am–6 pm
  • Sun: 10 am–6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Always a pleasant experience! *****

Wanda Thompson 
Rating:
5.0

The person who took the reservation didn’t ask if I needed blankets. I assumed wrongly that there would be some blankets in the truck but when we got to out destination we found there weren’t any. Luckily we weren’t far from the pick up location and they said we could take as many as we needed. Thank you!

Lisa Grove 
Rating:
5.0

Always a pleasure doing business here!

Wanda Thompson 
Rating:
4.0

Customer did not leave a comment.

Tom Macdonald 
Rating:
5.0

Very helpful and gracious!

Steve and Pam Phillips 
Rating:
1.0

As I stated above, once again ON ONE was at this location to talk to. I had to call a corporate U Haul number to make sure it was OK to leave truck. Very difficult to do business with U Haul. Next time I will at least check with one of U Haul's competitors.

James Creel 
Rating:
3.0

Keep the equipment that have been reserved. I reserved a dolly that they didn’t have when I went to pick up the equipment.

Roger Martinez 
Rating:
5.0

Always great when I rent from this location

Wanda Thompson 
Rating:
4.0

Dropped off late at night. I returned the truck easily and left the keys for the truck in the designated lock box near the entrance.

Thomas Tanner 
Rating:
5.0

Customer did not leave a comment.

Terri Tenney 
Rating:
5.0

Customer did not leave a comment.

Keith McLeod 
Rating:
4.0

Customer did not leave a comment.

Ethan Klass 
Rating:
5.0

Satisfied

harold walker 
Rating:
5.0

The woman at the customer service desk was very helpful, kind & courteous. Great customer service!

Matthew Rawlings 
Rating:
5.0

Not sure, but I did want to say the the nice, young lady who rented me the truck was very kind, pleasant to deal with I certainly would rent from this location once again. Thank you for your help, patience and understanding.

CRAIG HALL 
Rating:
4.0

Customer did not leave a comment.

teresa jones 
Rating:
5.0

Customer did not leave a comment.

Tamala Felder 
Rating:
5.0

Customer did not leave a comment.

Julius Hill 
Rating:
4.0

Customer did not leave a comment.

Tommy Hayes 
Rating:
5.0

Customer did not leave a comment.

LANCE FLAIG 
Rating:
5.0

Woodruff Road drop-off couldn’t have been easier!

Joy Altman 
Rating:
3.0

U-Haul drop off location was difficult to find. The location itself did not have any exterior signs that identified itself as a U-Haul drop off.

Chris Hamel 
Rating:
5.0

I forgot to mention that the passenger side view mirror was broken. We didn't realize it until we got on the road.This is a hazard and needs to be repaired.

Thomas Harrison 
Rating:
5.0

Customer did not leave a comment.

Anthony Carter 
Rating:
5.0

Customer did not leave a comment.

Heralder Ochoa 
Rating:
5.0

Customer did not leave a comment.

Christopher Rambert 
Rating:
3.0

I reserved a truck for Tuesday morning through Tuesday afternoon with virtual pickup. This location called me on Monday and said I had to pick up the truck on Monday afternoon and could not return it until Wednesday. They said I wuld still be charged for only one day because the truck could not be returned on the holiday. Then I was charged for two days and the location could not help me to correct it - directing me to contact the 1-800 number instead. The truck was is great shape and the representative at the storage shop was nice. There appeared to be a good selection of trucks available.

Richard Forman 
Rating:
3.0

The location had to change our early morning truck pickup time due to space constraints at their location. It should not be an option to book early if the site cannot accommodate it. They communicated the change but I would have liked to know the constraints before I booked.

Chad Rowland 
Rating:
5.0

Customer did not leave a comment.

Emmeica Anderson 
Rating:
5.0

Customer did not leave a comment.

alan barr 
Rating:
5.0

Thank you very much!

Jolan Harris 
Rating:
4.0

It was a very seamless experience and our attendant was really helpful. I definitely recommend this location.

Naomi Aziegbemi 
Rating:
5.0

Customer did not leave a comment.

Tiphanie Glenn 
Rating:
5.0

Customer did not leave a comment.

Sara Newell 
Rating:
3.0

Customer did not leave a comment.

KENNETH WOLF 
Rating:
2.0

Very small parking lot, not big enough for larger Uhaul trucks. No designated area for the truck that didn't place the truck 'in the way'.

Tommy Poppe 
Rating:
5.0

Everything was great! Great friendly customer service!

WANDA THOMPSON 
Rating:
5.0

I needed a truck last minute because there was an error with my reservation with a different company that couldn’t be fixed. U-Haul will always be worth the extra dollars, 10/10 customer service, and the reservation/return process is so easy with the app!

Alanna Latourneau 
Rating:
5.0

Customer did not leave a comment.

Tammie Kates 
Rating:
5.0

N/A

mae parker 
Rating:
5.0

Clean the can of the truck.

jacob schultz 
Rating:
5.0

Customer did not leave a comment.

Mary Alford 
Rating:
5.0

Hunter was great!!!! 10/10 recommend

Jessica Strange 
Rating:
5.0

Customer did not leave a comment.

ROSE CLUNIEY 
Rating:
5.0

Customer did not leave a comment.

William Rogers 
Rating:
5.0

Drop off was easy and quick!

Sarah Hague 
Rating:
5.0

Merritt Moving company was extremely professional, proficient and affordable. I would recommend them any day of the week, this is a great small company.

David Simmons 
Rating:
5.0

Customer did not leave a comment.

Alvaro Cardenas 
Rating:
5.0

Customer did not leave a comment.

Alvaro Cardenas 
Rating:
1.0

Replace the person working at the pick-up location.

andrew erny 
Rating:
3.0

Customer did not leave a comment.

Andrae Fleming 
Rating:
2.0

Person working there left as we pulled in to pickup the truck. Had to wait about an hour for them return in the middle of the day.

Michael Williams 
Rating:
5.0

Customer did not leave a comment.

Katelin Gustafson 
Rating:
4.0

There was rope left tied to inside of truck

steve mcburney 
Rating:
4.0

Customer did not leave a comment.

Dennis Gent 
Rating:
5.0

Customer did not leave a comment.

Richard Schmidt 
Rating:
4.0

Customer did not leave a comment.

Greg Fortune 
Rating:
3.0

Customer did not leave a comment.

Sara Crouse 
Rating:
1.0

Customer did not leave a comment.

Nicole Hames Mack 
Rating:
5.0

Customer did not leave a comment.

Shashank Reddy Chintakunta 
Rating:
5.0

Customer did not leave a comment.

William Devlin 
Rating:
5.0

Customer did not leave a comment.

Petr Vaskaev 
Rating:
5.0

Convenient and helpful

Wanda Thompson 
Rating:
5.0

Customer did not leave a comment.

Adrieanna Taylor 
Rating:
1.0

This location is listed as a 24/7 location allowing online check in and pick up. However, this location is only available for pickup during their normal working hours. Very disappointed.

Joey Woolbright 
Rating:
5.0

Customer did not leave a comment.

Russell Paine 
Rating:
4.0

Customer did not leave a comment.

Adrieanna Taylor 
Rating:
1.0

I had a reservation for Sunday September 11, 2022. When I arrived the place was closed. There was a sign on the door stating they were closed on Sundays in August and September. But it did not state that on the website. I made another reservation for Tuesday when I spoke to the attendant about it she told me that it did say they were closed on the site which was a lie. I returned the truck after a few hours. She did not immediately check it in so I assumed what I paid was it. She checked it in that evening. And then rand my card again this morning for the additional mileage fees. That should’ve been done as soon as I turn the truck in. U-Haul guarantees your reservation or pays you $50 I would like my $50 thank you.

erica craig 
Rating:
5.0

Customer did not leave a comment.

Christopher Ward 
Rating:
5.0

Awesome service, reserved one thing and got recommended another to best accommodate my needs.

Austin Chestnut 
Rating:
5.0

Customer did not leave a comment.

Carol Muron 
Rating:
2.0

I talked to the first store about returning the truck to a different location and got charged a ridiculous amount for returning it to another location different from the original store.

JohnTaylor Stones 
Rating:
5.0

Customer did not leave a comment.

William H Wimberly Jr 
Rating:
5.0

Great customer service!

Juan Pineda 
Rating:
5.0

Customer did not leave a comment.

George Garrett 
Rating:
4.0

I was not able to use my mobile device to get the vehicle. That was frustrating. The associate in the store was able to assist me & she was great! Im only giving 4 stars bc mobile pickup site was muddled but customer service was excellent.

Fallon Greer 
Rating:
1.0

Actually have people do their Job.

Sherri Putman 
Rating:
5.0

Customer did not leave a comment.

Sharon Heffley 
Rating:
1.0

I called 3 times to update Space Shop on my pick up time. I left 3 voicemails, none of which were returned. They cancelled my reservation instead of contacting me. In the end, they had a truck, but it was avoidable stress.

Eugene Jones 
Rating:
5.0

Customer did not leave a comment.

GEORGE GARRETT 
Rating:
5.0

Customer did not leave a comment.

Cheryl Stutzman 
Rating:
5.0

Put the key in the drop box, therefore I didn’t communicate with anyone. God Bless You All!

Pamela Lytle 
Rating:
3.0

Customer did not leave a comment.

Peter Reinhart 
Rating:
5.0

Hunter is the best!

KENNETH WEBB 
Rating:
5.0

Customer did not leave a comment.

Thomas Bryan 
Rating:
1.0

Employee was just rude had a attitude and very demanding

Godfrey Williams 
Rating:
5.0

Customer did not leave a comment.

Margaret Struze 
Rating:
4.0

Truck that I reserved was not ready at the specified time of 10 am. I was told it will be 1.30 pm. I came 1.40 pm but truck was not there either. Luckily they had a smaller one came and was available. They gave me the with no charge. Everyone may experience a problem. The question is how are you going to fix it. She was an excellent problem solver. I highly recommend this place.

Serhat Cil 
Rating:
5.0

I have had the most amazing experience at this service location! The service was prompt, the staff member was very courteous and the condition of the rental vehicle was outstanding! I will definitely recommend this service location to others!

Vladislav Abaturov 
Rating:
5.0

Customer did not leave a comment.

ROBERT GETTINGS 
Rating:
5.0

Customer did not leave a comment.

CECIL WEHUNT 
Rating:
5.0

Customer did not leave a comment.

Jennifer Ricketts 
Rating:
5.0

Customer did not leave a comment.

Dennis Anderson 
Rating:
5.0

Customer did not leave a comment.

Stefan Graf 
Rating:
5.0

Customer did not leave a comment.

Stefan Graf 
Rating:
5.0

Send the customer the address of the pickup location.

Isaac Opon 
Rating:
4.0

Customer did not leave a comment.

Victor Rojas 
Rating:
5.0

Customer did not leave a comment.

JAMES MABE 
Rating:
5.0

Customer did not leave a comment.

John Sharpe 
Rating:
5.0

Great customer service, very polite and helpful, got me on my way in no time.

Kenneth Webb 
No reviews have been submitted for this location.

Additional Services at this Location

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