No lock box code was available upon check in (that took an hour) below I finally had to ask the staff inside. One guy came out and said â€œyou do have a codeâ€ and I said no I unfortunately don't. I was on the phone with u haul support and eventually just went inside and checked in. That also took 20 minutes. We rented the uhaul for 10am and finally left at 1130am with no extended time on our uhaul. It left us approximately 2 hours to drive to my place, pack up my one bedroom apartment and upload it. Extremely disappointed with the check in online process and how the staff handed it. Luckily one lady did help us out but it was confusing process and seemed like they made it out to be our fault for the system not working. Will never come back to this location for any moving needs.Benjamin C.
Customer Reviews for Space Place NW Storage Ltd
(Distribuidor de U-Haul del vecindario)
Calgary, AB T3B2T9
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 11:30 a. m. - 3:30 p. m.
- 8/1/2021: cerrado
- 8/2/2021: 12:00 p. m. - 3:00 p. m.
- 8/3/2021 - 9/5/2021: cerrado
- 9/6/2021: 12:00 p. m. - 3:00 p. m.
- 9/7/2021 - 10/1/2021: cerrado
- 10/11/2021: 11:00 a. m. - 3:00 p. m.
- 11/11/2021: 12:00 p. m. - 3:00 p. m.
- 12/24/2021: 9:00 a. m. - 2:00 p. m.
- 12/25/2021 - 12/26/2021: cerrado
- 12/31/2021: 9:00 a. m. - 2:00 p. m.
- 1/1/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The front desk staff was immensely helpful and polite! Great serviceSAMA K.
Great customer service at this location - will use them againDavid S.
amazing customer service. this location is the bestEdward M.
Great staff!Matthew W.
Nothing the staff they are a credit to your company. Very helpful and great to work with.Robert F.
We came in to get our rental truck and the British woman and her new hire were very charismatic and professional. As the British woman trained a new person, she helped others all with a smile and pleasantries. Our move day was stressful and hard work, but our experience with uhaul and this specific location made the day that much easier. She also gave us more time free of charge. We've got nothing but great things to say about this location. Will recommend!Travis H.
El cliente no dejó un comentario.Kimberley B.
El cliente no dejó un comentario.Gary B.
The keys were locked in the vehicle resulting in approximately a 2 delay to the start of my day. The manager has compensated me for the inconvenience and I appreciated that. All is good.Pietro R.
El cliente no dejó un comentario.Dale P.
El cliente no dejó un comentario.Keith J.
Message on dash of the truck I rented that drivers door open every time I went to put in drive and had to really slam the door to close and clear the message. Uhaul Could fix the problem with door.Alisa L.
El cliente no dejó un comentario.Dale P.
Very professional, helpful, friendly! Thank you so much.Sangjune L.
El cliente no dejó un comentario.Cory S.
El cliente no dejó un comentario.Kelly N.
The trucks were parked in a way that I had to slowly, and blindly back into a busy street.Ryan F.
El cliente no dejó un comentario.Eric B.
El cliente no dejó un comentario.Gord R.
El cliente no dejó un comentario.Kim P.
El cliente no dejó un comentario.CHRIS B.
This is a very well run operation. Eileen was terificLloyd F.
El cliente no dejó un comentario.Dean V.
All is good. The truck was clean, well maintained and ready to go. Pick up was organized and straight forward.Murray H.
El cliente no dejó un comentario.Brian C.
Maintain the current staff as they were knowledgeable very courteous and efficient. Overall a very pleasant experience.James M.
El cliente no dejó un comentario.Braden D.
El cliente no dejó un comentario.SAMIR G.
El cliente no dejó un comentario.Brandon M.
El cliente no dejó un comentario.Armin S.
Overall easy experience. Staff very helpful, friendly and knowledgeableElias S.
El cliente no dejó un comentario.Kyle M.
Location was fantastic, staff were super helpful and friendly. Only issues was with returning the truck, no fault on the location but had issues with the app uploading photos and in general.Brett D.
The staff were very pleasant, knowledgeable and helpful. It was enjoyable to rent a vehicle from this location. Jamie MacKayJames M.
El cliente no dejó un comentario.Zina P.
Great customer service. Go broncosAnthony W.
El cliente no dejó un comentario.Bill M.
Truck was very dirty on the outside and side windows and mirrors were dirty. It appeared they had tried to clean the side windows and mirrors but not a great job. When I got to our house to start the loading stuff I used window cleaner to clear them off as it was hard to see. The truck itself needed a wash as whoever had it before had driven on dirty roads or when there was snow / etc on roads. That had to have been a few days before our rental as it has been a while since there was dirty roads in our areaIan G.
El cliente no dejó un comentario.Lee-Ann H.
This family run business is excellent and they always answer the phone and will call you back to complete the request when you leave a message. Super polite and accommodating. Truck was very clean and fluids were full and tires were newer all seasons (safety is important). Would recommend this particular location to anyone. I don't normally look at reviews but I did this time and very glad I did. Thank you for the great service!Duane M.
El cliente no dejó un comentario.Heather S.
The customer service was excellent. Very helpful. The truck was in great shape and just the right size for what I needed.Gerald P.
10' unit has a front headlight not working, and the check engine light came on during our trip.Jason U.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Gerald R.
El cliente no dejó un comentario.Jeff G.
El cliente no dejó un comentario.Fabio B.
El cliente no dejó un comentario.Brady S.
Good customer service and great price!David M.
El cliente no dejó un comentario.john C.
An awesome experience. Did an online pick up. Agent called the day before to go through steps involved, answer questions and make the process as smooth and trouble free as possible. Staff was friendly and helpful as always. There is a reason they have been voted Customer Choice Award winner 3 years running.Woody S.
Customer reps were awesome. Thanks.Aubrey G.
El cliente no dejó un comentario.Darren D.
Fix the head door on storage room for holding when is openJose M.
Staff are friendly and very helpful. If I move again, I would not hesitate to use moving trucks at this location.Glen K.
Friendly staff, very helpful and provide support by answering questions very well. I am pleased to provide business to those who work at this location.Glen K.
Customer service was lacking and the instructions not explained and confusing. General lack of organizational skills, took me 1 hour to get the Uhaul even though I had reservations. Would not remove the dolly and blankets when I asked, said â€œI have no where to put themâ€. Will never go back to this place again.MATT B.
Eileen was terrific!Frederick K.
The U-Haul representative was very helpful and nice!Edward W.
It was a very good experience.Leagh R.
I can't remember when was the last time I rented from Uhaul but this rental was a delight, right from my first phone enquiry through to a professionally handled pickup and a courteous drop off. Everything went so smoothly and the staff were all the best.David D.
El cliente no dejó un comentario.Wilhelm M.
El cliente no dejó un comentario.Pamela N.
Irene was very pleasant and helpful!norm S.
El cliente no dejó un comentario.james D.
parking lotJefferson I.
Engine light was on, when I called they said there was a problem with the sensor, just would have liked them to tell me ahead of time do I wasn't worried about it. Otherwise service was great, we used this location a month ago as well. If you need to rent a U Haul this is the place to go. Thanks.Lorraine H.
Amazing , such good staff and process was seamless and easy.Kelsey B.
Friendly, professional and effecientMehran I.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Aldo V.
The location was staffed by well-organized and friendly people.Brian H.
Staff were great.Daisy H.
Absolutely nothing Was the best uhaul experience everKELLY G.
nothing at this location, the bowness location it was the best I have ever had with uhaul, the staff are the friendliest people and love the little dog bailey, will highly recommend this location for sureChristine P.
The lady at the front desk was wonderful and extremely helpful and polite, the only thing is that the truck windshield was so dirty on both the inside and outside that we were having a hard time seeing while driving, there were lots of little splatters and stuff all over it, aside from that everything was great :)Roger S.
El cliente no dejó un comentario.Nathaniel D.
Excellent service. Customer service agent was very helpful, and the online booking and return APP worked satisfactorily.Stuart C.
Thank you for the friendly and professional counter staff!Andrea L.
Exceptional customer service; detailed, personal, attentive and fun!Lawrence K.
El cliente no dejó un comentario.Gregory W.
Fabulous customer serviceAldo V.
Amazing serviceMelanie C.
Amazing friendly Staff and well priced for the truck we got. I would highly recommend to others. Very simple and easy experience . thank you!Christa V.
El cliente no dejó un comentario.Steve S.
I came in with little hope of getting a truck. By the time i realised i needed one they were all spoken for. The lady looked through the system and was able to find a way to make it work. I wish i could name her specifically but i liked that she went above and beyond to help me out. And when i came to pick up and drop off all the staff i dealt with were great.Megan S.
El cliente no dejó un comentario.Emily M.
El cliente no dejó un comentario.Cassie C.
The guy who helped me was awesomeRylan N.
El cliente no dejó un comentario.Evangeline R.
Limited signage and parkingLinda M.
El cliente no dejó un comentario.Shana R.
Ongoing equipment check, ie, side mirrors being loose making lane changes almost impossible.Richard H.
I dont think there is anything that you can improve that I can see. I think you all are so friendly there,and I've never had a problem, so thank you so much.Tanya M.
The people I dealt with were professional and great to deal with.Mike K.
Clean and well maintained equipmentKeith D.
Mobile pickup and delivery was awesome and very easy to do! Definitely recommend this locationBrad K.
Corrected the mistake that was made, overall a great experience.Kirk L.
Staff very efficient and professional. They practice well the sanitary measures with the COVID-19 situation. Highly satisfied!GUILAUME M.