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Pam S
Customer Reviews for Southwind Storage Mountain Home
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep Steven!! He is GREAT
Richard PVery pleasant
George HOverall great service. Very happy
Jason SSouthwind Storage was excellent to work with. Was going to drop at an alternate location because I wasn't storing furniture when I set up the reservation. The location on Coley Drive called and I explained the situation and both locations made the drop off change without any hassles or issues. Thank you Uhaul!
Carson LSteve was a great help getting the trailer scheduled and getting me hooked up and out the gate!
Scott SNothing. Steven was very helpful & the equipment was top-notch. Thank you.
Susan CSteve was great and very helpful on a very cold day
John SA+ Will definitely use again in the future.
Amanda YHire more people like Steven! He was great. Very thorough checking trailer confections, turn signal lights, break lights and safety chains.
Richard PGreat service and convenient location
Susan MMoving is never easy. There are always changes to the plan but these folks were so helpful, professional and great to work either. I highly recommend.
Laura CVery polite and professional.
Bob BWas not open during business hours when we tried to drop off the truck. But opened the gate and was able to park inside of fence.
Dorothy MDrop off was easy - the gentleman was friendly, the location was easy to find and the whole process took just minutes.
kate nOur U-Haul employee that helped us to rent the trailer was efficient and very helpful. This was an easy rental.
Kris QSteve was easy to work with at the location. I enjoyed his customer service.
Eric PSteve was very knowledgeable, helpful, friendly and willing to help anyway he could. 5 star
Jeff HGood people
DANIEL BSteve is absolutely amazing at his job. Although there is always room for improvement. You would have to search diligently to find it. I rent from no other service provider in the area. South wind has my loyalty.
Charles KSteve was awesome and very helpful. I be telling my friends and family to go there.
SUSAN PSteven is so nice. Best customer service! This location is super clean and easily accessible. Can't say enough good things about them. We've used them several times.
Michele LSteve was great! Extremely helpful, thorough and professional. Trailer renting is a breeze! Best UHaul dealership in town!! (And they’ve got storage units, which could be very convenient for the right folks). Thanks a ton for helping me out with my move!
Caleb FVery friendly and informative...would definitely use again...
ellen bExcellent customer service Thank you
James BSteve was great. He help with it all from getting started to when we returned and parked the trailer, he was there.
Robert BAfter-hours customer support that can actually do something! The drop off location was wrong on the reservation and Andrea had no ability to correct it. We had to drive into the next county to drop off the trailer!
ANTHONY PNot a thing! Great customer service and location!
Pam EGreat experience, easy pick up and return, friendly staff!
William KNeed to have more 6x12 trailers without a ramp in this area. Only ONE location has this, and they are not open on Sundays and do not open up until 9AM on Saturday.
Scott HI'm asking for a refund. I feel you are committing fraud.
William MNot a lot of improvement would have been needed here it was a quick transaction and very painless
greg hWe were satisfied overall with the service and with the vehicle.
Sandra HSteven was very nice and super helpful. Great customer service! The truck was clean and well maintained. Very positive experience. Would definitely recommend this location.
Michele L1
Gail SGreat customer service, thank you Steve! I rate this buisness ⭐️⭐️⭐️⭐️⭐️! I called, got what I asked for & it was clean & well maintained with everything I needed from a dolly to blankets to protect my valuables. Thanks again!
DALLAS BSecond time I've rented a trailer. Just like the first time, Steve was friendly, efficient, and professional and had me checked out in no time with exactly the equipment I needed. I highly recommend Southwind Storage for your U-Haul needs here in Mountain Home.
Edward DGreat Manager. Made Life Easy.
Franklin Rwonder experience, will be a repeat customer due to the gentle who rented me the trailer, great to work with.
david bGreat Sevice!
Brian HSuper customer service.
Travis AVery nice professional service.
Nick TShould offer light weight ramps to be rented or purchased for home entry/exit steps and for trailers as would compliment your business
Travis ANothing negative to say. Keep up the great work!
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