Customer Reviews for Southwest Equipment and Supply
(U-Haul Neighborhood Dealer)

43 reviews

202 E Main St   Calipatria, CA 92233

(760) 354-8005

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(760) 354-8005

202 E Main St
Calipatria, CA 92233

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Was pretty smooth as is. No improvement needed

James Phillips 
Rating:
5.0

Good service

CARLOS BARROSO 
Rating:
5.0

Customer did not leave a comment.

MONICA NAVA 
Rating:
5.0

the trailer was ready when u arrived. the unit and the tires were in excellent condition. no problems at all. during the trip.

Robert Flett 
Rating:
5.0

Customer did not leave a comment.

DAVID ACOSTA 
Rating:
3.0

Customer did not leave a comment.

Carmen Foster 
Rating:
3.0

I was charged an additional $88 and was not told why , the truck was not clean when picked up which wasn’t a big deal, I went ahead cleaned it before returning so if the $88 where cleaning fees I should’ve been charged that !! Not happy with that $88 fee

Humberto Gastelum jr 
Rating:
4.0

Customer did not leave a comment.

JOSEFINA VILLALOBOS 
Rating:
5.0

I have no complaints or comments

james amidon 
Rating:
4.0

The gentleman at pickup was friendly and laid back, drop off was very easy.

Sandi Wheaton 
Rating:
3.0

Truck was dirty, had to wash window. I had asked about removing safe coverage insurance at the location because I had not requested it online. Girl at counter refused and said I had to call U-Haul directly

David Figueroa 
Rating:
5.0

The gentleman who served us was very nice…

BERNARD ARTHUR PAPENFUS 
Rating:
1.0

I was livid and still bothered with the service of uhaul. I already spoke to customer service about this and didn’t hear a thing. I reserved my truck with ample time and I had to chase you guys down to find out where to pick up my truck. Nobody called me when they said they would. The next day i was put on hold and transferred so many times. The day before the scheduled pick up, the same thing— no one to help, but finally heard from someone late at night. Wound up i had to pick up a truck 90minutes away. Definitely not something I should have been alerted of so last minute when I had to move and that is stressful enough. And I definitely should not have been responsible for the gas money it to took to drive there with my car back and forth AND the gas money for that truck. I should have been reimbursed for that headache. Additionally, I wasn’t told by customer service that i would be charged again for covid cleanup. That should be indicated up front. The two locations were a mess.

Hannaha Navarrette 
Rating:
3.0

Customer did not leave a comment.

PETER LEENERS 
Rating:
5.0

Customer did not leave a comment.

Micaela Fregozo 
Rating:
1.0

There was a ice cest lelft in truck truck. Whent today to pick up and was missing. Someone in that shop toock it.

GILBERTO DESILAGUA 
Rating:
3.0

Service was great and very efficient I would definitely recommend this site

GUILLERMO VALLEJO 
Rating:
4.0

Customer did not leave a comment.

Jonathan Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Melvin Swanson 
Rating:
5.0

Customer did not leave a comment.

SONYA RIOS 
Rating:
5.0

Customer did not leave a comment.

DUSTIN HATFIELD 
Rating:
3.0

Customer did not leave a comment.

Donald Euhus 
Rating:
5.0

Customer did not leave a comment.

Candelaria Dagnino 
Rating:
4.0

I had reserved a 12’ enclosed trailer only to find out the day before my move that none were available. No explanation or compensation given. My only alternative was to rent a truck costing $700 more than the trailer! This is outrageous. Uhaul shouldn’t reserve equipment they don’t have. I was moving out of state and this happened the day before my move. Inexcusable! Thank goodness Southwest Equipment was so accommodating and did their best to help me.

Jesse Lovin 
Rating:
5.0

Change the price per mile.

JESSE JACKSON 
Rating:
5.0

Customer did not leave a comment.

Juan Vazquez 
Rating:
5.0

Customer did not leave a comment.

Lawrence Hubbard 
Rating:
3.0

i called friday to be sure they would be in. we were early, 7:45, but none began attending to us untill 8:30. we were the only clients in the store. the truck ran great. drop off was very easy.

Joseph Hopkins 
Rating:
5.0

Customer did not leave a comment.

Lori Macias 
Rating:
5.0

Customer did not leave a comment.

Bernard Raemy 
Rating:
5.0

Customer did not leave a comment.

Mark Hagedorn 
Rating:
5.0

Customer did not leave a comment.

MICHAEL REILLY 
Rating:
5.0

Customer did not leave a comment.

Angela Counce 
Rating:
1.0

Penny pitching tactics Penske much more reasonable & a com dating

SANTO COSTANZA 
Rating:
2.0

Very limited inventory, girl at the desk had to call the owner on the cell phone and walk her through the computer to get the order. Waited for several minutes and started hooking up the trailer myself before someone came out to help me.

John Bickford 
Rating:
4.0

no hand truck

michael thomas 
Rating:
1.0

Was over charged for a purchase

preston blincoe 
Rating:
5.0

Drop off was very convenient and hospitable with a lounge if waiting but no waiting required. I was early and everyone was most accomodating. Thank you.

richard McCoy 
Rating:
3.0

Guy I picked it up from, took forever to refund me 37 cents. Coulda been more streamlined. But very friendly and professional.

Chris stock 
Rating:
5.0

Customer did not leave a comment.

Paul Dyas 
Rating:
5.0

Customer did not leave a comment.

Juan Villapudua 
Rating:
3.0

I was given an extra day because of distance I had to go to pick up truck. But I would have rather had more miles. I was really worried about getting lost and going over mileage. I did not need extra day, I turned the truck in early.

marie kerrigan 
Rating:
5.0

Get him some equipment inventory. First month with U-HAUL. My rental was one way, to this location. I picked my unit in Yuma. This location had no equipment in stock on Friday or Monday.

Jerry Prado 
No reviews have been submitted for this location.

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