Owner is top-notch and was very friendly and helpful, also very professional at his job.Andrew F.
Customer Reviews for Southway Convenience
(Distribuidor de U-Haul del vecindario)
Red Deer, AB T4E1B3
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 1 p. m.
- 5/9/2021 - 5/26/2021: 9:00 a. m. - 1:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Best service and uhaul experience I have ever had by a mile. Mike was friendly, he had plenty of stock available and my truck was actually ready and available when I showed up (gasp I know).Michael W.
El cliente no dejó un comentario.Lois S.
Very happy with check in agent. He stayed late to allow me to pick up vehicle and saved me a lot of time.Terry H.
El cliente no dejó un comentario.Michael C.
All good. Mike is terrific and offers excellent service. GraciasCHARLYNE S.
El cliente no dejó un comentario.Susan M.
El cliente no dejó un comentario.jackeline P.
Nothing. Mike is the best Uhaul rep you have. Always goes above and beyond to make your Uhaul rental experience easy and stress free.Lois S.
We dropped off our rental after hours and was very easy to do. We contacted the Uhaul at our drop off location the next day to ensure everything was good and the representative was very professional, polite and easy to deal with. GraciasRyley S.
El cliente no dejó un comentario.David T.
Everything went very well and Mike did a great jobRon H.
El cliente no dejó un comentario.melvin C.
El cliente no dejó un comentario.Manuel C.
I am still waiting on a call from a uhaul rep. My first reservation pick up was an absolute disaster. Your online pick up system kept crashing. We could not get the pin to open the truck. We wasted many hours of our time and did not get a truck until the following day...Denver D.
Nice guyJacob M.
El cliente no dejó un comentario.Jim G.
El cliente no dejó un comentario.Manuel C.
El cliente no dejó un comentario.Ivan T.
The owner waited an extra 15 minutes past closing on Easter Sunday, so we could return the vehicle - Excellent service!!!G. C.
I extended my rental buy multiple days but was never allowed to add extra kilometres on to my truck rental. So when I turned it in I had outrageous charges for being over my kilometres I booked for.Doug S.
I have a great experience at this dealer. Mike was awesome and got me on the rode quickly and safely. He has a large selection of equipment available and being open on Sunday was a huge bonus. I would definitely recommend this location to anyone that values exceptional customer service. Thanks again Mike.Ian A.
Mike is nice and friendly gentleman. Good costumer care best u-hall please I have every seen.Chethiya Y.
The guy who runs that place is friendly; knowledgeable and ensures a good customer experience. I have come back to this location several times and I get the same high degree of customer service.Tim M.
Mike always goes above and beyond to serve his clients and is very clear throughout the entire rental process. Thanks Mike.Brian S.
El cliente no dejó un comentario.Jen H.
No change needed...I will be coming back to rent again! Awesome service and equipment! ¡Gracias de nuevo!Amanda K.
El cliente no dejó un comentario.Ahad S.
Very professional staff.Ronald H.
El cliente no dejó un comentario.Adam H.
Mike at Gasoline Alley U-haul was great to deal with! He went out of his way to accommodate all our needs. Right from the first call, he reassured us that he would take care of us and he did!Patrick F.
The owner was very helpful and set up the trailer to make sure it was attached properly. Very friendly and assisted me with all my needs. Highly recommend this location as customer service is exceptional.Donald E.
El cliente no dejó un comentario.Grant P.
El cliente no dejó un comentario.RALPH C.
El cliente no dejó un comentario.paul K.
Extraordinario servicio al clienteJantina K.
El cliente no dejó un comentario.Douglas S.
It would have been nice to find a motorcycle trailer closer to Olds where I live and where I needed the trailer.Karl T.
No changes required.Austin M.
El cliente no dejó un comentario.Roxann S.
El cliente no dejó un comentario.Brett P.
Mike the owner and operator super friendly good guy to interact with.Ashley U.
El cliente no dejó un comentario.Isaiah S.
The manager/owner was fantastic in helping us. I would gladly recommend that U-haul location to anyone.Majorie W.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Amie P.
El cliente no dejó un comentario.Terence S.
This location is excellent. Mike could show a lot of your franchises about fist contact and customer service behaviour. He always responds promptly to phone and email contact and will take time to to make sure you. are. happy with the process, and the equipment or product. I always recommend people to go talk to Mike. I have dealt with various uhaul locations over several years. The standards encountered have been average to disinterested. Mike was a pleasant surprise. I have used this location several times and have never been disappointed. I would not consider going anywhere else. Well done Mike.David E.
Thanks you Mike.....great serviceMichael H.
El cliente no dejó un comentario.Steve L.
Mike was awesome. He was friendly and accommodating and took the time to make sure my trailer was properly hooked up and that I knew how to tow it safely. If I ever need to rent from UHaul again, I will definitely be going to this location.Grant A.
El cliente no dejó un comentario.Geertje M.
Nothing. We were well looked after. Service was quick and easy. First time Uhaul customer and we were very happy with everything.John K.
El cliente no dejó un comentario.David G.
Excellent service, knowledgeable and friendly manager. 100%Carlos C.
El cliente no dejó un comentario.Corey N.
El cliente no dejó un comentario.Kendall N.
El cliente no dejó un comentario.allan C.
Nothing! F1the guy there is a great guy .Rita Z.
Nothing Service was excellent..Lois S.
I have rented from this location three (3) times since late October 2020. I should add that I have rented a number of times previously from various locations in Metro Vancouver, but this location and the owner/operator, Mike Howell was without a doubt the most professional of any one from the U-Haul team that i have dealt with. He was friendly and thorough in clearly explaining all safety precautions and the process to hookup and unhook the cargo trailers including safe load distribution. He took the time to do a complete pre-trip check including a full walk around, vehicle and lighting inspection and was equally thorough upon return, protecting both myself as the client and the corporate interes. By contrast in previous experiences with U-Haul agents, I have checked in and the representative basically completed a contract and just handed off some keys without as much as doing a joint pre-trip inspection....extremely shabby and unprofessional! I woild have no hesitation to highly recommend Mike and the Gasoline Alley East, Red Deer, Alberta location for all your moving truck or cargo trailer needs. I was very pleased and impressed. U-Haul would be so lucky to have more brand ambassadors like Mike! Thanks for your assistance and service. Regards, Bob J (Red Deer County, Alberta)Robert J.
El cliente no dejó un comentario.Rob G.
El cliente no dejó un comentario.Angela A.
Knowledgeable and helpful staff, great equipment & supplies.LOWELL L.
El cliente no dejó un comentario.Diogo M.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Dean O.
El cliente no dejó un comentario.Richard C.
Went out of his way to help me. Great guy.Dwight H.
Great service from Mike at that locationGabriel L.
Mike was fantastic from the first phone call to check out! He made it so easy and explained the entire process. Definitely would use this location again to support him. Thanks again Mike !Kaitlyn B.
Mike is a great guy to deal with.BARRY E.
Everything went smooth, the gentlemen At the counter was very polite, friendly and professional.Brianne B.
El cliente no dejó un comentario.Serge B.
Provide sanitizer or lysol spray to help lessen covid 19 transmission on the next truck userDaniel Jr. D.
El cliente no dejó un comentario.Crystal P.
El cliente no dejó un comentario.Carlos P.
El cliente no dejó un comentario.Karen B.
El cliente no dejó un comentario.Christopher T.
El cliente no dejó un comentario.Wade B.
Mike was very professional and efficient.Jesse B.
El cliente no dejó un comentario.Simon M.
El cliente no dejó un comentario.Gurpal B.
It was great dealing at this location.Thomas N.
Mike is Awesome! Very helpful and thorough.Scott T.
Get service. Fast. Friendly. And on my way.Edward C.
I have been renting at this location for a few years now and have always had exceptional service from Mike. I would highly recommend!BEVERLY K.
Good service here at this location! Was very helpful!David A.
I had read that Mike gave fantastic service and my experience after renting a truck from him, he gives excellent service. He provided a truck that meant that we only had to make 1 trip to move everything to the new location. The truck was clean and ran well.Stan S.
El cliente no dejó un comentario.Juan G.
El cliente no dejó un comentario.Volodymyr S.
El cliente no dejó un comentario.Bruce H.
El cliente no dejó un comentario.Keith L.
Very well taken care of. Excellent experience. Thanks MikeWilliam L.
Very knowledgeable pleasant staff no need for any ImprovementGordon M G.
Very professional. You have great employees.Don H.
El cliente no dejó un comentario.sandy M.
El cliente no dejó un comentario.David F.
Personnel was very good.douglas K.