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Albert R.
Customer Reviews for Southend LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Issues: We had to travel over 30 miles to pick up a truck. The pick up time we were given was 2 hours later than we requested. We had two unopened bags of packing blankets. We could not get a refund for those. The good: Jerry in Olwein was absolutely great and so helpful.
Richard F.Kind owner; willing to help and concerned for my well being. Understood the issue getting uhaul in my city and willing to make the extra effort for customer satisfaction.
Jonathan Y.The gentleman was very nice, informative and helpful.
Betty W.Friendly guy to pick up from. Came out and met me early on the weekend and was helpful with getting things hooked up. Was upset at Uhaul as a company that I had to go 2 hours away to pick up the truck.
Sandra M.The owner was amazing and super nice!
Nascha M.Jerry was easy to work with and very friendly! I highly recommend to anybody in the surrounding area to use his services! 5**
Fiona M.actualy have someone there to ck trucks in during open hours
Joshua B.Mr. Jerry was great and very helpful to me and my family thank you
Carla C.Uhaul app for turning in rental is difficult to use.
Robert W.The owner here is very nice. The vehicle was clean and worked great. I would rent here again.
Corey S.