Comentarios del cliente para South Shore Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de South Shore Self Storage

Grado total:

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Victoria B. en

Grado:

Very helpful toward our needs. Thank

Jessica P. en

Grado:

Staff were friendly, calm, competent, helpful, and polite.

ANDREA W. en

Grado:

I have ALWAYS received EXCELLENT Customer service from this location. I will continue to do business at this location.

Sedric G. en

Grado:

No vehicle access to second level ,very inconvenient !!

DERRICK H. en

Grado:

El cliente no dejó un comentario.

Christopher P. en

Grado:

do not offer a dolly online and do not have it available when you come in after thinking it was reserved with the truck rental.

LONZELL T. en

Grado:

Please Fix the water in the Restroom

Kyle S. en

Grado:

Everything weren't smoothly and I had no wait. Great service.

Doris A. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

N/A used the pre-registration app in/out 2 min.

Brandy B. en

Grado:

El cliente no dejó un comentario.

Renee C. en

Grado:

Truck was dirty inside., They had to sweep it out before we would take it. Gas tank was in the red on empty. Thankfully there was a gas station only couple blocks away.

Morene W. en

Grado:

The van was new!! It drove well!

Mark H. en

Grado:

El cliente no dejó un comentario.

Shawna B. en

Grado:

El cliente no dejó un comentario.

VINCENT N. en

Grado:

The only problem that I had was, the left hand didn't know what the right hand was doing. Meaning that Corporate office phone number gave me reservation for the time that the place was closing where I had Plan to pick up A Van and store my items there I receive phone calls wondering why I didn't get the truck or Van. But that following Tuesday everything went almost like clockwork, Besides a little mix up, Everything was OK thank you.

Suzanne S. en

Grado:

The location can use some sprucing up but it's easy to pull into the lot and the office is visible & easy to get to. The CS Agent at location John, is friendly & paitent with customers. He made the process easy. I will come to this location when I need a Van. The diffrent national agents I spoke to on the phone were able to assist me quickly, resolve questions and get my reservation set up and confirmed by email. To improve U Haul service ---clarify at all levels of CS how time is or is not prorated like the mileage. Specific example: Question if I rent truck for three days but complete project early and bring it back next day---- Will I be charged for 3 days or prorated to just the one day? If it is clear that my reserved days are prorated to actual days used then I would not have to keep extending contract rather than reserve for say 3 or 4 days up front. Thanks again for great service otherwise.

ANTONIO C. en

Grado:

Excellent Customer Service the Agent on 78th and Exchange was very helpful. Thank You!

Suzanne S. en

Grado:

The CS Clerk was quick, friendly and explained everything well. The building is a kind of scary looking with an abandoned wrecked car in front of it which should be removed. I would be afraid to go there as a storage location. Half of the property looks abandoned. The office is easily accessible on the ground floor. Getting picking up and returning with the truck was easy.

Shanelle T. en

Grado:

El cliente no dejó un comentario.

Janice B. en

Grado:

Everything was perfect including the clerk at was perfect thank you???

NEDRA D. en

Grado:

RE: Contract #29620816 I was overcharged for fuel. The representative John noted on the contract that the fuel was incorrect on the contract and said it would be corrected when the truck was checked in, but it was not. I've been trying to get the issued resolved with the location, but they haven't made the adjustment.

alicia w. en

Grado:

Derrick was very nice, helpful, and professional. He definitely took the stress out of moving and made the experience way easier that I expected It to be. It was a very pleasant experience overall.

Taja W. en

Grado:

El cliente no dejó un comentario.

Kathye G. en

Grado:

El cliente no dejó un comentario.

Patricia N. en

Grado:

Overall a pretty good experience. It was snowing in Chicago and my help was running late. I really appreciate the fact that i was still allowed to put my belongings in storage. Thanks!

CHAUNCY M. en

Grado:

thanks John my new found friend.. God Bless

Tara W. en

Grado:

We received exceptional customer service!!!

tracey s. en

Grado:

they were great

Monica H. en

Grado:

El cliente no dejó un comentario.

henry b. en

Grado:

The workers were very patient with me.

Eugene N. en

Grado:

The staff was fast and efficient.

HOSEA W. en

Grado:

El cliente no dejó un comentario.

HOSEA W. en

Grado:

El cliente no dejó un comentario.

Ishmael M. en

Grado:

From an appearance perspective I was extremely disappointed and disgusted.

BONITA S. en

Grado:

John was awesome!!

Vernon P. en

Grado:

Everything was fine.

Larae r. en

Grado:

El cliente no dejó un comentario.

Christine J. en

Grado:

El cliente no dejó un comentario.

chiquita m. en

Grado:

Nothing

valerie e. en

Grado:

El cliente no dejó un comentario.

Shamonia P. en

Grado:

The gas was not where it suppose to be and they trying to charge me for the gas! When I put the gas back where it was but a little bit over when I was giving the truck!!!!

Krystal M. en

Grado:

El cliente no dejó un comentario.

Paula B. en

Grado:

It's too far out of the way. I should have chosen a different location. Not your fault, mines.

LAWRENCE A. en

Grado:

Everything went very well??

Tiffney M. en

Grado:

El cliente no dejó un comentario.

Lawanda W. en

Grado:

El cliente no dejó un comentario.

enissa m. en

Grado:

El cliente no dejó un comentario.

Sheree C. en

Grado:

El cliente no dejó un comentario.

BEVERLY W. en

Grado:

El cliente no dejó un comentario.

Angela M. en

Grado:

It took me two hours to get my equipment! I missed my moving help.

Ananiyah A. en

Grado:

This location is very professional and accommodating

Jessica m. en

Grado:

El cliente no dejó un comentario.

Ronnie H. en

Grado:

I rented a van for 6 weeks and I was over charged by 700 dollars .The salesman was nice I will never come back ag as again This is the worst experience I have ever had to rent a vehicle

robin W. en

Grado:

El cliente no dejó un comentario.

April M. en

Grado:

Excellent Service

Lanita R. en

Grado:

El cliente no dejó un comentario.

Imani W. en

Grado:

El cliente no dejó un comentario.

Marc G. en

Grado:

Have a better variety of trucks.

Otis L. en

Grado:

El cliente no dejó un comentario.

Marius C. en

Grado:

Very friendly staff. Felt nice to be able to support folks from the community. Doesn't look like much but the service was curteous....they even called me to see if I was on my way to pick up the van when I was running late.

rayot g. en

Grado:

The gentleman who works there was very nice he even waited for me so that I could rent the truck in the store instead of doing the mobile process I would recommend this location to anyone.

derrick s. en

Grado:

El cliente no dejó un comentario.

derrick s. en

Grado:

El cliente no dejó un comentario.

requeis S. en

Grado:

Maybe have more trucks available. Expand the office.

Kristie P. en

Grado:

The representative, Derrick I believe, was tremendous. I would definitely recommend this location to my friends and family. It’s hard to find professionals in certain communities but he exceeded my expectations.

carol m. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

El cliente no dejó un comentario.

Darryl R. en

Grado:

I'm the mail carrier for this location and I can honestly say that the service is excellent. The staff is very knowledgeable and has walked with me through the entire process. I would highly recommend this location to so many customers.

randy a. en

Grado:

The vehicle i rented smelled bad. Because I was late I didn't have time to complain or change out the rental.

Neslie D. en

Grado:

El cliente no dejó un comentario.

satavia j. en

Grado:

El cliente no dejó un comentario.

orlando w. en

Grado:

El cliente no dejó un comentario.

charlie l. en

Grado:

Very professional and friendly

Cassandra Y. en

Grado:

El cliente no dejó un comentario.

marcell j. en

Grado:

El cliente no dejó un comentario.

ANDREA W. en

Grado:

The Services were GREAT. The Salesman had GREAT Customer Service skills. I will always use that location.

David L W. en

Grado:

The vehicle that I requested was not available, and the person who requested the same vehicle that was being held never showed up, but the attendant still would not let me rent the cargo can that I needed, instead I had to get a truck.

Chiquita J. en

Grado:

El cliente no dejó un comentario.

Tequilla H. en

Grado:

El cliente no dejó un comentario.

Ligibett G. en

Grado:

Fast, great service. Thank you

JONWANNA B. en

Grado:

El cliente no dejó un comentario.

myles h. en

Grado:

El cliente no dejó un comentario.

LONNIE N. en

Grado:

Have a better system for holding customers accountable for returning trucks on time for the next customer’s use

SONYA D. en

Grado:

Be on time when a customer makes an appointment to pick up a moving truck.

SHARON D. en

Grado:

El cliente no dejó un comentario.

BETHANY D. en

Grado:

El cliente no dejó un comentario.

BONITA S. en

Grado:

El cliente no dejó un comentario.

JAUCINTA E. en

Grado:

The customer service from John was exceptional! The location is not ideal however I would return due to the pleasant atmosphere, flexibility and expedited service.

magalie a. en

Grado:

El cliente no dejó un comentario.

Mary Ann M. en

Grado:

Given this location, next to the el tracks, it wasn't exactly inviting but once inside the staff, a gentleman was most helpful, knew his business and processed the return without a hitch. Good man to work with.

CAROLYN A. en

Grado:

El cliente no dejó un comentario.

scharline h. en

Grado:

The gentleman that took care of me went above and beyond any other experience I've had with U-Haul. Thank you.

Boneesha W. en

Grado:

The store was closed when I dropped off the truck. I placed the keys inside the drop off box. The next day I was emailed my invoice which was accurate.

MICHAEL N. en

Grado:

very good customer service

Kathleen R. en

Grado:

El cliente no dejó un comentario.

Tyon C. en

Grado:

El cliente no dejó un comentario.

Eli R. en

Grado:

Keep doing what you all are doing for the consumers. With a smile

JIMIKA K. en

Grado:

El cliente no dejó un comentario.

SHARON L. en

Grado:

it was a wonderful experience the company recommended the right size vehicle for the trip. The staff was awesome and I could not be more please gave you a glowing internet review. Thanks

Derrick M. en

Grado:

El cliente no dejó un comentario.

DAVID M. en

Grado:

El cliente no dejó un comentario.

AARON B. en

Grado:

El cliente no dejó un comentario.

ZANDER D. en

Grado:

Great service