Customer Reviews for South Shore Auto Connection
(U-Haul Neighborhood Dealer)

30 reviews

581 Bedford St   Whitman, MA 02382

(508) 436-4083

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–3 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(508) 436-4083

581 Bedford St
Whitman, MA 02382

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10 am–3 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hector Quinonez 
Rating:
5.0

Nothing stay the way you are! You guys were great!

gately llc 
Rating:
5.0

The local pick up and drop off locations were excellent. The charges were incorrect for the initial order which was made online and am disputing the charges. I only used the truck for 2 1/2 hours and was charged over $200. I paid for extra mileage and fuel which I expected but not $168.00 for a one way trip!

Karen Bennett 
Rating:
5.0

Customer did not leave a comment.

Cheryl Seavey 
Rating:
2.0

This is less about the specific location as they were closed when we picked up and when we dropped off. I am disappointed and unhappy with the Mobile service check in process. The phone call to not someone at the reservation is ridiculous and due to that we could not get our vehicle on time and lost nearly an hour of moving time. The truck was in decent condition, though it was not full for fuel but that’s not the thing that has made me question as to if I would even return to U-Haul again. When we finally got the truck to the house and pulled out the ramp we were surprised and wildly unhappy to find that the hooks that secure the ramp to the truck bed did not exist! It was as if someone had just removed them at some point. Due to this we were unable to have the smooth transition onto the truck and suffered several near significant mishaps and injuries. So not only were we behind schedule, we also had to contend with the uneven ramp entrance to the truck with several very bulky and heavy pieces of furniture. This was a very unpleasant experience for us and having used U-Haul for all of my moving needs in the past I am seriously considering not returning as a customer and seeking another service.

Steven Greenberg 
Rating:
5.0

Customer did not leave a comment.

Matt Sturges 
Rating:
5.0

Customer did not leave a comment.

William Pellegrino 
Rating:
5.0

Customer did not leave a comment.

Karla Baquerizo 
Rating:
5.0

Moving day went off so smoothly. Preregistration worked like a charm. Return was flawless. Don’t change a thing. Moving day is a hassle and Uhaul system has made it a little easier

Shawn Dobay 
Rating:
5.0

Customer did not leave a comment.

damian bartlett 
Rating:
5.0

Other than being a bit hard to find, this location was great. Uhaul Equipment isn't immediately visible from the street so it's easy to miss. Staff was very helpful once I got there.

James Burns 
Rating:
5.0

Customer did not leave a comment.

Greg Rossnagel 
Rating:
5.0

Customer did not leave a comment.

Thomas Flanagan 
Rating:
4.0

Customer did not leave a comment.

Ronan da Silva 
Rating:
5.0

Customer did not leave a comment.

Kristen Bilodeau 
Rating:
5.0

Customer did not leave a comment.

Christopher Welling 
Rating:
5.0

It was frustrating to pick up the rental truck and find out it did not have a/c blowing as it normally should. The a/c was only working for the defrost vents and the other settings did not work. The location we went to offered to call around and see if we could swap out the truck, but we had to leave to get to our destination and couldn’t wait around to get this done. He suggested we call customer service to see what they could do and when we did they couldn’t offer us a refund because our reservation was still open. It was just upsetting to have to get the run around and have no a/c circulating on a hot summer day.

Harold Matos 
Rating:
5.0

Customer did not leave a comment.

Madison McLaughlin 
Rating:
2.0

This guy shouldn't be a U-Haul dealer. Wasn't honest when I asked why the price was $100 than I was quoted. He said it was a damage deposit and I'd get it back at the drop off location. Never asked if I wanted the insrance, just put it in there without my okay

craig spagnoli 
Rating:
5.0

Customer did not leave a comment.

Kristin McDonald 
Rating:
3.0

Frustrating initially bc my selfie, photo front and back of my license apparently weren't enough to get verified so I had to sit and wait 20 mins but other than that easy

JAMINE CLARA 
Rating:
5.0

Customer did not leave a comment.

yvena dieudonne 
Rating:
3.0

Customer did not leave a comment.

Allison Joseph 
Rating:
5.0

Customer did not leave a comment.

Vincent Philbrook 
Rating:
5.0

Customer did not leave a comment.

Marco Duquette 
Rating:
3.0

Customer did not leave a comment.

PHILIP BOULDRY 
Rating:
5.0

Customer did not leave a comment.

Nikki Masone 
Rating:
4.0

Customer did not leave a comment.

Drew Rambo 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY MOONEY 
Rating:
5.0

Teach me how to drive one better 😂 no it was a good experience with the gentleman, I would certainly recommend!!

Mary Serino 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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