Comentarios del cliente para Sours Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sours Automotive

Grado total:

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Curtis R. en

Grado:

El cliente no dejó un comentario.

Catherine B. en

Grado:

Despite talking to the manager multiple times my boxes were not ready when I came to get them and the manager, whom I previously spoke with, claimed to have no idea I was coming.

LISA W. en

Grado:

I was shocked that it cost over $300 to move locally. We had to keep it an extra day and was told we drove over 100 miles I didn't write the miles down so I'm not sure. We couldn't rent the bigger truck because it wouldn't fit into the drive way had to make 3 trips but with in a 10 mile radius glad it's over and done

Peggy F. en

Grado:

El cliente no dejó un comentario.

Timothy N. en

Grado:

El cliente no dejó un comentario.

haley R. en

Grado:

Customer service was a nightmare. And it ended up costing us an arm and leg

gregory D. en

Grado:

Worse experience with any company I have ever had period. Do not use uhaul for interstate travel.

Timothy N. en

Grado:

tried to drop trailer off in Lexington, VA and the person at the Texico was not very helpful.

Ron L. en

Grado:

Accidentally left something in the cab of the truck and was able to go back the next day and pick it up. Thanks to Rusty and his crew.

Jason M. en

Grado:

El cliente no dejó un comentario.

shelby C. en

Grado:

Ensure equipment is in truck

Sam R. en

Grado:

Everything was exceptional. Rusty Sours worked with us to pick up the trailer while the shop was closed. He made a special trip in to give us the rental. Very pleased.

Edward T. en

Grado:

El cliente no dejó un comentario.

Kelly F. en

Grado:

El cliente no dejó un comentario.

Lisa C. en

Grado:

Customer service was very slow. Took 40 min. But maybe that's just how long it takes?

PETER V. en

Grado:

El cliente no dejó un comentario.

MARY C. en

Grado:

Very professional and timely with their communications with me. I highly recommend!

Christina W. en

Grado:

The folks at Sours Automotive acted like it was a burden to give us access to our UBox once it arrived late. Additionally, we just had to cancel a credit card due to fraudulent charges three months in a row from UHaul for "car rental" and "other travel" five months after we completed our business with UHaul. Completely unimpressed.

patrick W. en

Grado:

U-haul changed the drop-off location at THEIR discretion, despite a longer trip, more miles, more gas for the renter. They changed the drop-off location TWICE, while driving to my destination with the truck. Not a very User-conscious practice. Seems like they use the renters as their truck delivery service, at the renters extra expense and time.

Lynne L. en

Grado:

El cliente no dejó un comentario.

Jennings H. en

Grado:

Rusty was very professional.

Bonnie F. en

Grado:

The estimator for the number of boxes was off by 2 boxes, that’s my only complaint

Samuel S. en

Grado:

Had a problem on phone when I took truck back. The app opened all was fine untill it was time to close out. either lost connection or app was not working.

KITTY G. en

Grado:

Rusty is always kind and generous. We always rent from him. Luv the convenience of it right in or neck of the woods. Definitely would recommend.

Laura R. en

Grado:

Return was quick and easy. Excellent service.

Chris W. en

Grado:

El cliente no dejó un comentario.

Siddharth P. en

Grado:

I was waiting outside for good 10 mins for the truck key for my an online mobile pick-up.

Jeffrey K. en

Grado:

The only issue I had with the truck was the back wheel on the passenger side was very wobbly. So I took it to the tire shop and had them look at it. The mechanic said I was going to have the ride of my life if I hadn’t stopped to get it checked. The lug nuts were loose and could be turned by hand. He said it was probably a bit crooked when the lug nuts were tightened and when it was on the road it caused it to be wobbly and work itself loose. But it was all good and the truck ran fine. Overall I was very pleased with Sours Automotive and I will use them again in the future. They were very helpful and pleasant to work with.

Laura R. en

Grado:

El cliente no dejó un comentario.