Comentarios del cliente para Solo Storage Howard St

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Solo Storage Howard St

Grado total:

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Patrick W. en

Grado:

really polite and easy to work with

Luis E. en

Grado:

Felicia was amazing!!!! Very helpful, and I loved the service at this location.

Ronald R. en

Grado:

Everything was fine. Friendly staff

Daniel K. en

Grado:

Check-in process is very slow and cumbersome. Was told I needed to have vehicle back by 4pm, due to it being leased out for pick-up at 4:30pm. U-Haul rep was calling me at 3:20pm asking where I was, and telling me I would be charged extra day if vehicle not back in a "few minutes". After explaining to her my conversation the prior day when picking vehicle up, she kept saying I may be charged. Poor customer service- they should have found me an alternative option the day I picked the vehicle up. Very disappointing.

James D. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Aexandra B. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

The pick up location should have the basic supplies, such as electrical light connections and hitch accessories. They did not.

GREG S. en

Grado:

El cliente no dejó un comentario.

Linda S. en

Grado:

El cliente no dejó un comentario.

Paul B. en

Grado:

El cliente no dejó un comentario.

Joanne C. en

Grado:

We were treated with respect and made to feel acknowledged and respected and accepted. The first drop off location had to be changed due to some unforeseen issues crossing the boarder. Everything was verified, and completed with efficiency. We would recommend this location anytime.

Thomas H. en

Grado:

El cliente no dejó un comentario.

ROBERT G. en

Grado:

Rip off artist... I have filed a dispute over their Cleaning fee which did not apply and other issues. If I rent again I will not return to this Shady rip off artist

BRANDIE S. en

Grado:

El cliente no dejó un comentario.

Denise B. en

Grado:

El cliente no dejó un comentario.

Rob A. en

Grado:

When I made the reservation for the truck I gave my credit card #. When I sent my worker to pick up the truck they would not give him the truck because they needed the credit card. They can take it over the phone for the reservation but not when you are there to take the rental???

Raymond G. en

Grado:

El cliente no dejó un comentario.

Jason Z. en

Grado:

Great staff. Very helpful and able to answer all my questions.

LuAnn B. en

Grado:

I would recommend this location because the woman who was working there was very pleasant and helpful. But because your mobile return app was not working properly when I returned my rental, i was charged $20. Which made my checking account overdrawn! I am NOT a happy renter. Then when I called the number provided, I was transferred to several different people who claimed they were not the correct "department " . When I finally got the correct department, they could only submit a claim to get my money returned. Hopefully I never have to rent from uhaul again. It was a horrible experience!

John R. en

Grado:

Staff was friendly, knowledgeable, quick and helpful. Over all a great experience.

Amy W. en

Grado:

Store was closed in the middle of a day when I tried to pick up vehicle. Had to wait an hour for someone to return

Kimberly P. en

Grado:

El cliente no dejó un comentario.

Matthew E. en

Grado:

El cliente no dejó un comentario.

Jeff C. en

Grado:

El cliente no dejó un comentario.

LYLE W. en

Grado:

Good job

Darren Z. en

Grado:

Sorry I never end up getting the storage unit but the price and size was good.

Selena S. en

Grado:

El cliente no dejó un comentario.

Shannon C. en

Grado:

I paid $392 for 11 hours of use for a ten foot truck. I think the cost is very excessive. There should be a day/ mileage included plan. That is what I had last time. I will not be using uhaul again.

john L. en

Grado:

El cliente no dejó un comentario.

Jason L. en

Grado:

El cliente no dejó un comentario.

Julius T. en

Grado:

El cliente no dejó un comentario.

marleene B. en

Grado:

Keep on smiling. You're great. :)

Kim S. en

Grado:

El cliente no dejó un comentario.

david D. en

Grado:

Read the previous notes. I'm not going through it again.

John M. en

Grado:

El cliente no dejó un comentario.

THERESA C. en

Grado:

It is nice.

JOE R. en

Grado:

Backwards way of doing paperwork

WALTER J. en

Grado:

Nice facility very secure and clean

MORGAN Y. en

Grado:

Very helpful, clean and in a good location. One of the big doors is broken but it was just a little inconvenient.

BRENDA K. en

Grado:

Had the unit for over a year. When I didn't lock the unit up correctly they called me the day I had opened it. Always gave good advice and recommendations.

ROBERT G. en

Grado:

Service was excellent and I was greeted with a smile.

GILLIAN B. en

Grado:

Super clean facility, managed by a very capable, positive, and organized proprietor, who was helpful and efficient.