My first uhaul I received had roaches inside omg was horrible I will never rent from them againURSULA H.
Customer Reviews for Snaps Hardware
(Distribuidor de U-Haul del vecindario)
Houston, TX 77021
Services at this Location:
- Lun. - sáb.: 8 a. m. - 5:30 p. m.
- Dom.: 9 a. m. - 1 p. m.
- 5/16/2021: cerrado
- 5/23/2021: cerrado
- 5/30/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer service was great.ZACHARY W.
My experience was totally BAD I reserved my 16 ft truck at the Tidwell location in Houston and someone from there called me and said they didn't have the 16 ft So for me to go to the Little York location which didn't have it either So what was the reason for reserving it in the first place? I had to go downtown to get one at an extreme price $504 compared to the $265.10 quoted at the Tidwell location... I will never fall for that again. The name of the guy at Tidwell was Rick... I will Nevet Recommend UHaul to ANYONEOLGA P.
El cliente no dejó un comentario.darryl S.
Extraordinario servicio al clienteLUCIANA L.
The team all did a great jobWilliam B.
El cliente no dejó un comentario.FELICIA N.
El cliente no dejó un comentario.MARQUETTE J.
This location and customer service rocked. The lady that was at this location made everything a smooth transition. She is courteous and helpful.sonia D.
El cliente no dejó un comentario.IVY L.
PLEASANT EXPERIENCE! PLEASANT PEOPLE TO DO BUSINESS WITH! WILL RENT AGAIN AT THIS LOCATION WHENEVER I NEED A UHAUL!EDDIE W.
Awful! I personally went to a U Haul location to make a reservation. This first location didn't have any trucks but I made my reservation so i could pick the truck up at a location down street. Here is where it got interesting... I specifically ask for a 24 hour rental and a truck with a ramp. Seems pretty simple to me. The reservation that was presented to me upon my arrival at the other location picking up the truck was for a six hour rental and when i asked why, i was told the truck was booked for another rental that afternoon for 4 PM. And the truck that i requested wasn't available either. I now had get a larger truck and pay more. I felt that this was totally unfair to me. Although the clerk at the next location was very polite, courteous, professional, and understanding, she did her best to accommodate me and i thank her for doing so because i still needed the truck. It's the principal ! Their still needs to be accountability......ðŸ'€WALTER R.
El cliente no dejó un comentario.EDDIE KARL R.
El cliente no dejó un comentario.Alex G.
Make sure the truck has a full tank of gas.Darrel E.
El cliente no dejó un comentario.andrew S.
El cliente no dejó un comentario.esmeralda P.
The woman that set me up was professional and quick from the phonecall to the actual rental. And the man that checked be Back in was punctual. And polite and helpful. Outstanding customer serviceArianna F.
El cliente no dejó un comentario.John S.
Everything was handled kind of very nicelyDARRYL W.
Excellent customer service, no improvement needed and thanks for location.DEBORAH F.
Absolutely disenfranchise this location For night pickups,, the area is a Drug and Prostiturion Haven. I was very disappointed, didn't get my pick up for three and a half hours and had difficulty with your mobile app. Nevertheless, I will always have confidence in the U-Haul customer service process and you guys have always taken good care of me Thank you Truly, Dennis MendezDennis M.
No improvement needed at this time. Everything iwas greatHAROLD B.
Great Service, perfectionism was greatPENNY G.
El cliente no dejó un comentario.angelique D.
The Agent I spoke with was very courteous, professional and polite. The whole experience was very pleasant.james T.
El cliente no dejó un comentario.RAMHARI CHANDRAK K.
Extraordinario servicio al clienteLINNETTI K.
You all was very helpful to me and my family, The only thing I would say is to make sure the miles in the truck match the receipt before you print it out.Kiara V.
El cliente no dejó un comentario.VELMA P.
Was charged twiceMICHAEL F.
The young lady was great, so helpful and just a good person.Alexander S.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.Stacy A.
The truck is dirty. We have to wipe down the dashboard and the seats because there is a lot os stain and it was very dirty.Margie V.
Very unprofessional I will never come to this location again or Refer someone to this locationTiffany R.
El cliente no dejó un comentario.angela B.
I would used yhis location againvivian R.
Everything was clean and neat we had no problem with the truck it drove perfect we appreciate your service and we will recommend our friends to come to you all thank you so much for your serviceLois W.
El cliente no dejó un comentario.ERICA B.
El cliente no dejó un comentario.Ricco M.
El cliente no dejó un comentario.ERICA B.
Roadrage. Had a incident with people blocking the intersection. People don't respect people in uhaul transportation. Blocking the intersection of a direct street is against the law.joseph B.
El cliente no dejó un comentario.VIRGINIA LEE G.
El cliente no dejó un comentario.Harry A.
Pleasant experience!! Very satisfied-no complaints. Looking forward to another future rental with this location.Trey D.
El cliente no dejó un comentario.julie M.
Great customer service.PASSION S.
El cliente no dejó un comentario.TAMMY S.
El cliente no dejó un comentario.RACHELLE S.
Snap/Uhaul y'all ROCK!!!ðŸ˜benita L.
El cliente no dejó un comentario.Kris J.
Customer service is excellentQuatomonique V.
El cliente no dejó un comentario.Tracy H.
I was over chargedKEVIN B.
El cliente no dejó un comentario.PATRICIA J.
El cliente no dejó un comentario.JANETTE S.
There were a few leaves in the trailer. The attendant got a broom and swept it out so it was clean for me.GH C.
El cliente no dejó un comentario.Anil S.
El cliente no dejó un comentario.reginald B.
El cliente no dejó un comentario.Tanya J.
El cliente no dejó un comentario.DEBORAH V.
Everything was up to part thanks much good day??JANICE H.
I have rented from this location multiple times and they are always helpful and pleasant to schedule with.adrianne D.
El cliente no dejó un comentario.Warren J.
It were excellent!tashima H.
El cliente no dejó un comentario.Shenette R.
None of aboveManasseh R.
El cliente no dejó un comentario.Jessica M.
El cliente no dejó un comentario.Katharina E.
Would recommend the location because it is close. The business itself wasn't appealing but staff was accommodating.tanza A.
El cliente no dejó un comentario.Connie A.
El cliente no dejó un comentario.hazel H.
Have them ensure they are prepared for the rental times as booked. It took over 45 minutes to complete the booking and I was the first one there for the first appointment.tim S.
El cliente no dejó un comentario.Chatauqua B.
El cliente no dejó un comentario.Yunmiao L.
They prepared a larger truck than we rented and said "you told me to" when we asked why. They finally prepared the correct sized Uhaul. Once we returned home to load, we discovered they had not given us the box dolly or furniture pads. They whole situation was a mess and burned most of my reserved elevator time in my building.chelsey S.
El cliente no dejó un comentario.michael G.
Everyone was very helpful.DONALD K.
Made 3 separate charges to my card instead of waiting until equipment was returned. Cost me $35 in overdraft feesMartin C.
El cliente no dejó un comentario.Edward V.
El cliente no dejó un comentario.Jerry D.
El cliente no dejó un comentario.Nekeesha R.
El cliente no dejó un comentario.keyla H.
El cliente no dejó un comentario.jacqueline J.
I was told the U-Haul place open at 8 the gentleman did not arrive until 8:55 10 minutes to 9 so that put me behind a whole hour. Then he spent another 20 minutes just processing my paperwork and I was told sorry for the wait.Eddie K.
my English is bad and them did help me very good. Grateful!jedith R.
El cliente no dejó un comentario.FRANK A.
El cliente no dejó un comentario.Shaina D.
El cliente no dejó un comentario.Kevin M.
Nothing everyone and everything was wonderful.MARGARET W.
El cliente no dejó un comentario.Crystal M.
Very good customer service and friendly people and professionalSKYSON S.
Keep up the great work. Loved your positive attitude.Phyllis R.
great serviceHARRY H.
El cliente no dejó un comentario.gregory H.
great accommodationsHARRY H.
El cliente no dejó un comentario.LARRY M.
Great serviceHARRY H.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!