Customer Reviews for Smokeys East Colonial Tire and Repair
(Distribuidor de U-Haul del vecindario)

108 comentarios

8320 E Colonial Dr   Orlando, FL 32817

(407) 249-3211

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(407) 249-3211

8320 E Colonial Dr
Orlando, FL 32817

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

give return instructions earlier, I put the keys in teh lockbox before i took a pic of the odometer (my fault) but instructions could have been a little clearer

Richard L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALEJANDRO V. 
Clasificación:
5.0

Super nice people! I was in & out & everything was done with ease. They should be given minimal supplies to sell at the location, just for convenience & I would've paid extra for a mattress cover & pads if my friend didn't have one :)

GABRIELLA M. 
Clasificación:
5.0

Exelente servicio muy buen trato

genaro P. 
Clasificación:
5.0

Service was most excellent.

Mary M. 
Clasificación:
1.0

I received the truck with no fuel

LUIS O. 
Clasificación:
5.0

Gracias

juan L. 
Clasificación:
1.0

El cliente no dejó un comentario.

RANDY P. 
Clasificación:
5.0

I was taken care of very quickly, the staff treated me very welcoming excellent. Appreciate how fast they got me out.

MARISOL D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ramon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Letecia M. 
Clasificación:
1.0

El cliente no dejó un comentario.

CECIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN F. 
Clasificación:
1.0

The location says it's 24/7, but the gate was not unlocked for me to parcel the vehicle in front of. I had to park the vehicle in front of the business and there was no lockbox in sight to store the keys. I'm awaits a call from a customer service rep.

Wesley B. 
Clasificación:
5.0

Easy, fast and good customer service and instructions!

JENNIFER N. 
Clasificación:
1.0

Truck was on E. They had to use a forklift to get to it because they didn't have the keys to the one in front of it. I got an additional bill for $185 over the $112 that I paid for a one day local rental claiming mileage and charge for an additional day. Both are in dispute. I will NEVER use Uhaul again.

DANNY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL S. 
Clasificación:
2.0

Dirty, less than friendly staff, I paid double of the quoted price

CARLOS D. 
Clasificación:
5.0

Friendly staff Fast service

MOHAMED B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BIANCA D. 
Clasificación:
1.0

I reserved a 10 feet truck and when I arrived at the pickup location, they told me that I could only have a 15 feet truck because they use the 10 feet for local use. I asked why was I allowed to reserve it? They answered "that's is Uhaul fault." I will never rent another Uhaul again in my life and I will tell every person I know and will know in my life about this experience.

RICHARD M. 
Clasificación:
1.0

This place is honestly scary. My wife didn't want to get out of the car. It's a rundown tire and repair center with no clear signage or instructions. There are no accommodations for after hours parking. And when I dropped off my truck at the end of the day, the owner thought I was trying to get repair service and yelled at me to go away, warning that if I showed up on the property at night, I'd be shot. There is no chance I will ever rent a U-Haul from this property ever again.

DANIEL C. 
Clasificación:
2.0

El cliente no dejó un comentario.

laney R. 
Clasificación:
5.0

I looked for 3 hours going to several locations. Either they were closed or didn't have car dolly. Walked in rented one with no issues.

mickale S. 
Clasificación:
3.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose F. 
Clasificación:
5.0

El cliente no dejó un comentario.

wifredo I. 
Clasificación:
4.0

El cliente no dejó un comentario.

REECE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT F. 
Clasificación:
1.0

Vehicle was dirty with the sun visor broken and dangling in driver's face. Seat was broken and tilted. Several maintenance lights were lit including tire pressure light. AND they overcharged me! The business was filthy too. Terrible experience!

Julie B. 
Clasificación:
5.0

After I spoke with Kyle he informed that I was able drop off the trailer here.

CARLOS R. 
Clasificación:
1.0

11:00 at night you're asking me to rate my experience, I rate this as being idiotic, an intrusion of my personal life, that being said, this makes it very unpleasant for me. Try contacting people at a normal hour.

CAMERON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rolando C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt W. 
Clasificación:
5.0

Im very thankful for the service that I received and I recommend this company for renting u haul trucks

JORGE G. 
Clasificación:
5.0

Your app would not let me send the odometer/gas meter picture. I struggled with it and could never check in the truck. I had to call the UHaul 800 number. Please fix the app!

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
1.0

Rude

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MYRZA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kylee H. 
Clasificación:
3.0

Quicker verification time.

Nicholas W. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANTHONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZHANE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOLORES R. 
Clasificación:
4.0

El cliente no dejó un comentario.

James L. 
Clasificación:
3.0

Everything was fine except being provided a number to call since I'd be dropping it off after hours yet not being told there would be a $20 after hours fee.

MELISSA T. 
Clasificación:
5.0

Very friendly owner and workers, had me in and out in mins.

KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derick C. 
Clasificación:
5.0

They were very helpful and they made sure the tow dolly was attached to our truck correctly, he even attached it on for us. This gave us peace of mind, because they are the experts. Thank you so much. Great service!

Geovanni P. 
Clasificación:
3.0

They forgot to leave in the truck the moving blankets.

Juan C. 
Clasificación:
2.0

El cliente no dejó un comentario.

THUAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

eliana P. 
Clasificación:
5.0

The whole process was great. The truck was ready . The checkout process was simple. Return was easy. Just a great rental experience. I would recommend this spot any time.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

moises S. 
Clasificación:
1.0

Truck was very dirty both in cab and cargo area.

CHRISTY A. 
Clasificación:
4.0

Great Service !

Cameron C. 
Clasificación:
1.0

This isn't an actual uhaul location. It's a tire shop Uhaul contracts. The truck was filled with sand & dirt as if someone had used it for landscaping. I asked for clean truck & was told that it was the only truck available & they did not clean the truck. After turning the truck in with a full gas tank, I was charged additional $$. I reported to Uhaul, was told manager would call me. I'm still waiting. This is a shady place. Never again uhaul

rob L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS S. 
Clasificación:
5.0

Gentlemen inside was extremely friendly and we had a great experience, and will definitely go back when we move into our house.

Rufino S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edgar L. 
Clasificación:
2.0

I was picking a a fridge which is why I needed a truck with a utility hand truck and ramp it had neither i wasn't able to check it because I picked it up after hours it didn't have a hand truck I almost had to cancel my pickup I ended up getting one from Home Depot

Myra C. 
Clasificación:
5.0

They went out of their way to get me directions to where I needed to go so I didn't have to travel I-4. Lifesaving!

Pam N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
4.0

The staff was super friendly and the equipment was clean. They did not have one of the dollies I reserved but that is understandable.

PAUL H. 
Clasificación:
3.0

You are unable to access the parking lot past 5:30pm. If you have to leave your car past that time you have to park outside the gate in front of the highway. Other than this single flaw, the experience was flawless. However, having to move alone, and not being able to trust that my car was parked in a safe location was an unnecessary stress.

Jeremy I. 
Clasificación:
5.0

I only have positive things to say, service a was good, equipment was good, and it made our move much easier

Kevin M. 
Clasificación:
5.0

The truck and equipment were ready when I got there. Return was simple and very quick.

Joseph H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

Its always a pleasure to rent from smokeys tire shop.

Mildred R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Hans Daryl E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilfredo A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

the truck to old of a truck too Many deant and scrach 0n the truck the need to service on the local run shut down and check engine light on

Ruben V. 
Clasificación:
3.0

Overall horrible experience with your company was told one thing ended up having to go to another place for my rental they forgot my dolly ended up having to go back and get it. Reverse lights did not work and the car exhaust spilled into the cab while I was driving .. will never rent for U-Haul again

tommy B. 
Clasificación:
1.0

Make sure the gas tank is where the paper says it is. And make sure the truck is clean. It was very dirty with like dry mud and debris. There was no way to lay furniture on that filth. Had to use the furniture pads to cover the dirty floor.

Lydia S. 
Clasificación:
1.0

Worst experience ever. Had starting mileage wrong, had gas amount wrong, a.c. Kept going out. I will make it a point to tell anyone who will listen to NEVER use uhaul

John T. 
Clasificación:
2.0

The truck had a substantial amount of dirt inside. It did not have a dollie attached like other trucks I have rented in case you need one. Don't know if a dollie is standard in all trucks. The truck I was originally assigned to was not there. I had to call and a new one was assigned.

Ann Marie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KALVIN C. 
Clasificación:
2.0

What ia point of having mobile pick up when you still need to go inaide and provide all the information anyway. Also, they didn't walk through with me about the truck.

Chany Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
1.0

This people charged my credit card on file for the service even before I used the equipment and they justified that for their computer services broke down. Very sense of confusing people running this facility now I have to pursue claim through my bank for the money stolen.

JUAN P. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREG B. 
Clasificación:
3.0

reasonably priced as well.

Krista W. 
Clasificación:
1.0

If I have to give Uhaul (the one on Colonial and Alafaya) business in the future, I will make sure they don't make me go to the one they sent me to pick up the truck (4 miles down on Colonial). I will refuse to go there. What a horrible experience. To be able to keep that truck straight on the road, I had to force the steering wheel to the right. I am still battling the allergies from the cigarette smell inside the truck. Just to mention some. Not again.

marisol P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn N. 
Clasificación:
3.0

At first they did not want to trailer then after I insisted they agreed to take it.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tyler S. 
Clasificación:
1.0

The people were not courteous. We were running about 15 min late because the location was difficult to find. When we walked in the first thing he said was "You're late!!!". I was glad I had a man with me, otherwise I would not have gone in alone. This is not a UHaul facility. It is an auto repair place that rents UHaul and was not the location I selected on line for pickup.

Vickie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia E S. 
Clasificación:
5.0

Truck ready......Got upgraded free to a bigger truck.....Great

Michael M. 
Clasificación:
5.0

Great people! Thanks guys.

VERONICA K. 
Clasificación:
3.0

System apparently was down and I waited almost an hour to get my UHAUL truck. I was in a time crunch this day with limited help for moving and this was a REAL inconvenience. Better procedures for when system is done should be implemented. I had to call Customer Service myself just to get the ball running. They told me I can return the truck and the specify location and that I would be credited back $50 but I still got charged. Needless to say, I am not happy with my recent experience.

Suheily S. 
Clasificación:
5.0

Customer Service over the phone had me on hold for a while to speak with someone but overall worth it because they are very professional and got me the truck i needed and helped me change it last minute. The owner of smokeys was very friendly and helpful. Truck was older and used but it worked just fine. Would do business again thank you uhaul and the owner of smokeys tire and repair shop.

Thyrone T. 
No se han enviado comentarios para esta ubicación.

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