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Sheila W
Customer Reviews for Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
NA. Nothing wrong just nothing great that said “Wow!”
Louis SAgain, my entire experience was terrible
Shelba SNothing really
Steven PThis truck rental was exceptional! The truck was clean, and the customer service was outstanding!
Tisha TThe inside of the vehicle didn't look like it had been cleaned in awhile with sticky drink residue in all the cup holders. There was an unpleasant odor inside the cab too. The check engine light was on, and I wasn't sure how long or what was wrong with this truck. The owners were very nice and efficient to work with. Great customer service! I would rent from them solely based on their customer service.
Tisha TSimón and Miguel were great. Thank you. I was just disappointed no dolly was available as I had requested one as part of my rental. The move was more difficult since I had to opt for a borrowed smaller Dolly. The staff was terrific though; they were polite and patient. Thank you!
laura hNasty place.
Steve RThe employ did not understand the process and kept calling someone and speaking in a foreign language. There were several people lined up to buy cigarettes and getting pretty aggravated that my transaction was taking so long (30 minutes). I was pretty nervous not understanding what was being said on the phone and being the object of aggravation. My truck was the only uhaul vehicle in the parking lot of that smoke shop which seemed odd to start with.
Mark JSaw no signs that it was a U-Haul drop off point.
Julie WPlease call me 9182645159
Emilee H