Customer Reviews for Smithfield Storage
(Distribuidor de U-Haul del vecindario)

Clasificación:

5.0

Wonderful and easy experience at this location! We are renting a storage unit for several months there and also truck rental. Working with Charlie at this site has been a seamless and pleasant experience!! Charlie is definitely focused and delivered customer satisfaction!! Thank you!!

Clasificación:

5.0

The manager was very professional and helpful.

Clasificación:

5.0

Very considerate and friendly staff. A great place to do business!

Clasificación:

5.0

Everything was perfect!

Clasificación:

5.0

Best place to rent in town!

Clasificación:

5.0

Charlie is always pleasant and professional. Vehicles are always clean. No problems. Charlie deserves a raise. Great customer service!

Clasificación:

4.0

The man was so nice to help me remove the equipment from my car, I wouldn't be able to do it myself. Very convenient drop off location.

Clasificación:

5.0

Charlie is pleasant, cordial, down to earth and professional. Great customer service!

Clasificación:

5.0

Nothing it was great

Clasificación:

5.0

Charley is an excellent representative who is easy to deal with and ensures everything is correct.

Clasificación:

5.0

The guy who helped us was very friendly, easy to work with, and professional. I would definitely recommend using this location.

Clasificación:

3.0

Lower the prices a tad. 1.19 per mile is ridiculous.

Clasificación:

5.0

Very helpful with everything I needed and a wonderful place to do business with. Will be renting from this location next time!

Clasificación:

5.0

Charlie was the station manager for the U-Haul site at 1343 W. Market Street in Smithfield where I picked up my van. He let me park my vehicle in the middle to enhance the camera view and offered me a mask. His approach to customer service was the best I have ever seen. I have told both of my neighbors about the experience and will definitely be using equipment at his site again very soon. I think Charlie should be the manager trainer for all the other managers who work at your company. I have used U-Haul equipment for most of my life (30 years military service) and this was by far the best experience that I've ever had.

Clasificación:

5.0

Nothing but praise for Charlie Peele and the facility/rental options! I needed a van-type vehicle, and he had it. Could not have been more pleased. Highly recommended!!

Clasificación:

5.0

Glad that U-Haul website finally recognized this location. Very convenient for the area.

Clasificación:

5.0

Great guy excellent service.

Clasificación:

3.0

Improve mobile pick up process and mobile customer service.

Clasificación:

5.0

Excellent Service!

Clasificación:

5.0

When I opened the truck it smelled of cigarettes. This was the only cleaning issue I had. For that reason I had to select “no”. For a non-smoker this made being in the truck difficult. Other than that all was fine. The lot was well let when I returned the truck last night.

Clasificación:

5.0

Excellent service, he was very very nice and thoughtful. Also very helpful, knowledgeable and professional. Gracias

Clasificación:

5.0

Once selecting a location, you should not chose ones that don't open at selected time. For example: wanted to pick up at 8 at location that is open at 5am, since uhaul size wasn't available, we were moved to a different location that didn't open until 9.

Clasificación:

1.0

I cant believe that Walter called me and was very unprofessional and demanding his truck and trailer be dropped off back at his location 2 hours from me. I would like to have his area manager contact me ASAP.

Clasificación:

5.0

You have been a lifesaver...and I dont need to move alot but when I do I always choose the best. Uhaul

Clasificación:

3.0

This was the 3rd place I had to go to to get a trailer that was supposedly garuanteed to me at the first place and to make things worse I had to take a much smaller trailer than what i had ordered. which made for an extra trip to get everything there 2 hours each way .Very disappointed with uhaul once again

Clasificación:

5.0

Owner of this site was very friendly. This was a very good site to rent from. I will definitely rent from this site again. I didn't have any problems at all.

Clasificación:

5.0

The manager is very nice and professional. I will be a return customer for sure. I highly recommend this location for your moving needs.

Clasificación:

5.0

Very professional; excellent customer service!!! Will come again and refer others. Thank you for the positive experience.