Customer Reviews for SMC Sales & Services
(U-Haul Neighborhood Dealer)

202 reviews

9552 Hwy 87 S   Hemphill, TX 75948

(409) 787-0110

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(409) 787-0110

9552 Hwy 87 S
Hemphill, TX 75948

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Site was easy to park and key box easy to see. I recommend to others to check out individual sites to make sure what time they close. We dropped off a day early but the site closed at noon. I took pictures to document drop off.

Marvie B 
Rating:
5.0

Customer did not leave a comment.

Kevin T 
Rating:
5.0

Customer did not leave a comment.

elizabeth h 
Rating:
5.0

Always professional and friendly.

David G 
Rating:
5.0

SMC provides professional and friendly service. Always exceeds our needs.

David G 
Rating:
5.0

Your Employees did a great job, most knowledgeable and friendly personnel I’ve worked with during a moving process. I recommended multiple people from Fort Johnson to give them business in the next few months.

Zackery H 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

Absolutely nothing! Smooth pickup from very nice gentleman 😊

Lesley B 
Rating:
5.0

Customer did not leave a comment.

Kevin T 
Rating:
5.0

There is nothing you need to do…. Service was excellent…!!! Shawn Blansett was amazing..friendly and so extremely helpful. Thank you so much…!!!

Bonnie S 
Rating:
3.0

I reserved an auto carrier in Leesville LA and they did not have it! They did call the day before pickup which is how I ended up at this location, an hour and a half drive away.

joshua r 
Rating:
5.0

Customer did not leave a comment.

george s 
Rating:
5.0

All the personal locations were great. Corporate U-Haul who did the booking and shifting of locations and didn’t have the right equipment available was the issue.

Robert D 
Rating:
5.0

Customer did not leave a comment.

samatha c 
Rating:
5.0

very good great job everyone!

Preston B 
Rating:
5.0

Customer did not leave a comment.

Melissa S 
Rating:
5.0

Very pleased and much cheaper than I expected.

robert s 
Rating:
5.0

we happen to hit it off with hot rod talk, a real nice guy very helpful.

Michael C 
Rating:
5.0

Customer did not leave a comment.

laura m 
Rating:
4.0

SMC Sales were closed but they had easy access to drop of and very clean and safe area. BUT this location was not coming in on the web site drop off CAUSING me to call into the 1-800 number "When I had to drop unit on Saturday the "help line or dispatch line" the people were rude and unprofessional" I have used U-Haul for over 30 years and this by far was the worst call in associates that i ever delt with - Saturday the 27th

George O 
Rating:
4.0

Customer did not leave a comment.

todd s 
Rating:
5.0

Customer did not leave a comment.

Bradley H 
Rating:
4.0

Customer did not leave a comment.

mark M 
Rating:
5.0

Everything was great

Ron E 
Rating:
5.0

Customer did not leave a comment.

Lonnie C 
Rating:
5.0

Customer did not leave a comment.

Lonnie C 
Rating:
5.0

Customer did not leave a comment.

Earlene J 
Rating:
5.0

Customer did not leave a comment.

Lonnie C 
Rating:
5.0

I don’t think there is any way to improve the service at this location!

Robert Q 
Rating:
5.0

very accommodating. very friendly place all around

Mike B 
Rating:
5.0

None needed

TODD W 
Rating:
5.0

Customer did not leave a comment.

Wilfred D 
Rating:
5.0

THESE FOLKS ARE GREAT. WITH PEOPLE LIKE THIS, CORPORATE SUITS CAN HAVE IT EASY. RECOGNIZE; THESE PEOPLE ARE MAKING YOU MONEY. BY THE WAY, THE TRUCK RAN GREAT.

mitch b 
Rating:
5.0

Customer did not leave a comment.

charles m 
Rating:
5.0

Very friendly and easy to work with

Michael K 
Rating:
5.0

100% recommend. Very friendly and most helpful with my physical limitations.

DONNA G 
Rating:
4.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Great customer services!!! I will come back to rent for sure

barbara m 
Rating:
5.0

Shawn provides outstanding customer service.

John L 
Rating:
5.0

Very nice and helpful people at the pick up location in Hemphill Tx

JOHN D 
Rating:
5.0

Customer did not leave a comment.

ray c 
Rating:
5.0

The service was amazing overall. Every person I dealt with was professional and courteous.

Yvonne B 
Rating:
5.0

Nothing everything was excellent

joann m 
Rating:
5.0

Customer did not leave a comment.

Mark L 
Rating:
5.0

Make the trailers with a taller roof .at least 6’

Dwain P 
Rating:
5.0

This the best Uhaul dealership I have even used. They go out of their way to help you. Very clean trailers.

juanita r 
Rating:
5.0

Customer did not leave a comment.

ola g 
Rating:
5.0

Customer did not leave a comment.

Freddy O 
Rating:
5.0

Great service

David P 
Rating:
5.0

Customer did not leave a comment.

Bonnie M 
Rating:
5.0

I had a WONDERFUL experience! I truly couldn't have asked for anything more. The service was excellent and uncommon these days. Thanks for everything! Would highly recommend and will rent again from this location.

janet r 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Keith D 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Customer did not leave a comment.

Dana L 
Rating:
5.0

Great staff

Klaus G 
Rating:
5.0

No improvements needed

Bailey B 
Rating:
5.0

Customer did not leave a comment.

scott R 
Rating:
5.0

Great guy, easy to deal with and very helpful!

Klaus G 
Rating:
5.0

Customer did not leave a comment.

chris s 
Rating:
5.0

Great location, excellent customer service.

Karan O 
Rating:
5.0

Customer did not leave a comment.

Dianna M 
Rating:
5.0

Customer did not leave a comment.

HERBERT B 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
5.0

Great people, great service and product

Charles R 
Rating:
5.0

Customer did not leave a comment.

jeremy c 
Rating:
5.0

She above and beyond to help me and my family

sharon w 
Rating:
1.0

Very displeased,! Reserved two weeks prior. Told day before no truck! WE had to drive one and half hours to and back to pick up truck! This cost because movers came at 10a. I had to pay twice the amount I planned since they stayed. We were driving 4 hours to destination hoping to get there before dark. We didn’t leave until after dark. Getting to destination after 1:30a. I am very upset, Especially since I reserved another truck following Saturday. Guess what, did not have truck we needed. Do you have personnel to transport needed trucks to the U-Haul where needed. It would have been nice.

stephen p 
Rating:
4.0

right on highway, easy to drop off, done quickly

LaVita V 
Rating:
3.0

I had to drive 35 miles to drop off the vehicle rather then one a mile from my final destination.

James B 
Rating:
5.0

Great Service! Thank you!!

Mark H 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

Melinda was friendly, funny and professional. Highly recommend using this location.

Steven B 
Rating:
3.0

Customer did not leave a comment.

Jeffrey S 
Rating:
4.0

Uhaul was so wrong to assign that location... it was most unconvient.. I had to drive back to Texas while my destination was Louisiana.

gynn A 
Rating:
4.0

The man was very helpful answered all my questions

ROBERT T 
Rating:
3.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Very friendly and professional. Easy process for picking up and return. Highly recommend this location.

Dianna M 
Rating:
5.0

Customer did not leave a comment.

tammi f 
Rating:
5.0

Customer did not leave a comment.

michael w 
Rating:
5.0

Even more polite and professional.

Patrick E 
Rating:
5.0

Customer did not leave a comment.

Jerry M 
Rating:
5.0

Customer did not leave a comment.

Bruce S 
Rating:
5.0

Customer did not leave a comment.

Kayla L 
Rating:
5.0

Customer did not leave a comment.

lawrence w 
Rating:
5.0

Great customer experience here.

Chris S 
Rating:
5.0

Customer did not leave a comment.

Leroy W 
Rating:
5.0

Customer did not leave a comment.

jane l 
Rating:
5.0

Bigger parking lot

Janice G 
Rating:
5.0

Customer did not leave a comment.

Gary M 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

Customer did not leave a comment.

Kevin W 
Rating:
5.0

Customer did not leave a comment.

Valerie W 
Rating:
5.0

Customer did not leave a comment.

Leonard S 
Rating:
5.0

Customer did not leave a comment.

valerie w 
Rating:
4.0

Customer did not leave a comment.

John L 
Rating:
5.0

Very friendly. Directed me to parking spot easily and disconnected trailer.

GLENN B 
Rating:
5.0

Customer did not leave a comment.

Tom H 
Rating:
5.0

Customer did not leave a comment.

Andrew W 
Rating:
5.0

Gas prices are high. Returned truck early and with extra gas. Would have great to have been a small discount to accommodate that. Service managers in both locations were great!

LISA J 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top