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Customer Reviews for SMC Sales & Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was perfect
william GGreat service gentleman that runs it is always friendly and very knowledgeable. Love renting from this place.
GEORGE RGreat place super easy rental, nice people
shawn BDid a great job, keep up the good work.
Richard BVery friendly, nice and helpful! The store was very clean and organized.He helped me unhitch it cause I lack the strength. Would definitely use this location again!!!!!!
WENDY EThis business keeps their trucks & trailers clean, you can also find movers through U-Haul, Being able to rent a truck so close to where I lived & moved to kept me from having to drive 30 miles away to rent one. Those people even have moving supplies also I would use them again if I needed to & will recommend them to everyone I know!!!
Cynthia MThis is by far the best U-Haul location I have ever done business with. The owner was fantastic and had me on my way in no time. Great service
Daniel BThe owners were great. Easy check out and check in. THANKS!
Tim PHe told me he tested the fan but passed it anyway until I called to tell him that Indy picked out their worst dog to ship to Texas
KENDALL WIt had a low tire, we had to add air several times…also the back lights on truck were out. Breaks & Signals worked.
Sharon PAll is great.
Mike BSite was easy to park and key box easy to see. I recommend to others to check out individual sites to make sure what time they close. We dropped off a day early but the site closed at noon. I took pictures to document drop off.
Marvie BAlways professional and friendly.
David GSMC provides professional and friendly service. Always exceeds our needs.
David GYour Employees did a great job, most knowledgeable and friendly personnel I've worked with during a moving process. I recommended multiple people from Fort Johnson to give them business in the next few months.
Zackery HAbsolutely nothing! Smooth pickup from very nice gentleman 😊
Lesley BThere is nothing you need to do…. Service was excellent…!!! Shawn Blansett was amazing..friendly and so extremely helpful. Thank you so much…!!!
Bonnie SI reserved an auto carrier in Leesville LA and they did not have it! They did call the day before pickup which is how I ended up at this location, an hour and a half drive away.
joshua rAll the personal locations were great. Corporate U-Haul who did the booking and shifting of locations and didn't have the right equipment available was the issue.
Robert Dvery good great job everyone!
Preston BVery pleased and much cheaper than I expected.
robert swe happen to hit it off with hot rod talk, a real nice guy very helpful.
Michael CSMC Sales were closed but they had easy access to drop of and very clean and safe area. BUT this location was not coming in on the web site drop off CAUSING me to call into the 1-800 number "When I had to drop unit on Saturday the "help line or dispatch line" the people were rude and unprofessional" I have used U-Haul for over 30 years and this by far was the worst call in associates that i ever delt with - Saturday the 27th
George OEverything was great
Ron EI don’t think there is any way to improve the service at this location!
Robert Qvery accommodating. very friendly place all around
Mike BNone needed
TODD WTHESE FOLKS ARE GREAT. WITH PEOPLE LIKE THIS, CORPORATE SUITS CAN HAVE IT EASY. RECOGNIZE; THESE PEOPLE ARE MAKING YOU MONEY. BY THE WAY, THE TRUCK RAN GREAT.
mitch bVery friendly and easy to work with
Michael K100% recommend. Very friendly and most helpful with my physical limitations.
DONNA GGreat customer services!!! I will come back to rent for sure
barbara mShawn provides outstanding customer service.
John LVery nice and helpful people at the pick up location in Hemphill Tx
JOHN DThe service was amazing overall. Every person I dealt with was professional and courteous.
Yvonne BNothing everything was excellent
joann mMake the trailers with a taller roof .at least 6’
Dwain PThis the best Uhaul dealership I have even used. They go out of their way to help you. Very clean trailers.
juanita rGreat service
David PI had a WONDERFUL experience! I truly couldn't have asked for anything more. The service was excellent and uncommon these days. Thanks for everything! Would highly recommend and will rent again from this location.
janet rGreat staff
Klaus GNo improvements needed
Bailey BGreat guy, easy to deal with and very helpful!
Klaus GGreat location, excellent customer service.
Karan OGreat people, great service and product
Charles RShe above and beyond to help me and my family
sharon wVery displeased,! Reserved two weeks prior. Told day before no truck! WE had to drive one and half hours to and back to pick up truck! This cost because movers came at 10a. I had to pay twice the amount I planned since they stayed. We were driving 4 hours to destination hoping to get there before dark. We didn't leave until after dark. Getting to destination after 1:30a. I am very upset, Especially since I reserved another truck following Saturday. Guess what, did not have truck we needed. Do you have personnel to transport needed trucks to the U-Haul where needed. It would have been nice.
stephen pright on highway, easy to drop off, done quickly
LaVita VI had to drive 35 miles to drop off the vehicle rather then one a mile from my final destination.
James BGreat Service! Thank you!!
Mark H