Customer Reviews for Small Engine Power
(U-Haul Neighborhood Dealer)

110 reviews

7329 Edgemont Rd   Higden, AR 72067

(501) 825-6302

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 825-6302

7329 Edgemont Rd
Higden, AR 72067

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

None

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

William Danny B. 
Rating:
5.0

Staff was very helpful and friendly.

Margaret H. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Customer did not leave a comment.

Harold D. 
Rating:
4.0

Customer did not leave a comment.

Allen H. 
Rating:
5.0

Customer did not leave a comment.

Rory P. 
Rating:
5.0

The rental was straight forward and everything was as it should have been. Thank you!

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Sabena Y. 
Rating:
2.0

Hard to find the entrance and not very hospitable. Just handed me keys and sent me on my way.

Dustin B. 
Rating:
2.0

The person working the counter did not know what she was doing. My wife asked some could help here hook up the trailer and she was told no.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

Denice H. 
Rating:
4.0

We dropped off after hours, but the location was easy to find and we were able to park and drop off keys with not concerns at all.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

karri B. 
Rating:
5.0

Customer did not leave a comment.

gary W. 
Rating:
2.0

We arrived to drop off the rental at a little after 2:00pm on a Saturday and no one was there. Everything was locked up like Fort Knox. Although the self checkout worked, it was very annoying to repeat the questions that had already been answered, take additional photos, and then randomly be charged additional fees without getting to speak to someone. Not to mention, where all the UHaul trucks were parked and where you drop off the truck were two separate areas. The whole process was a nightmare.

Shannon B. 
Rating:
5.0

Toni is OUTSTANDING

Michael I. 
Rating:
5.0

Only thing is, the location was a little far from where we needed the equipment. Uhaul place that was where we needed equipment wouldn't transfer one in for us.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

billie C. 
Rating:
4.0

Customer did not leave a comment.

Michael I. 
Rating:
3.0

Customer did not leave a comment.

Jerry H. 
Rating:
4.0

Customer did not leave a comment.

BOB R. 
Rating:
5.0

Very nice and very efficient!

James F. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

The Uhaul was clean and well maintained

Amanda and John W. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE H. 
Rating:
5.0

Everything was awesome.

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Customer did not leave a comment.

BECKY H. 
Rating:
3.0

Same as abovec

PAMLEA R. 
Rating:
3.0

They really didn't seem concerned about the problems we had with the Uhaul truck. She was only concerned about wether it had the correct amount of gas and if it was clean. I was not impressed with the service at all. .

Nancy A. 
Rating:
4.0

Customer did not leave a comment.

BECKY H. 
Rating:
5.0

Very good experience

John W. 
Rating:
3.0

Customer did not leave a comment.

Genia R. 
Rating:
5.0

Customer did not leave a comment.

Kent S. 
Rating:
4.0

Customer did not leave a comment.

BECKY H. 
Rating:
4.0

Customer did not leave a comment.

Grace G. 
Rating:
4.0

My reservation was not honored on time. Not this location's fault, but I do blame uhaul for dropping the ball.

Jerald F. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
5.0

I did need an adapter and this location didn't have it...so I ran the trailer without lights for a day. It's not illegal, as long as you use hand signals...but it was a bit of a pain in 100 degree heat! lol. I would have bought it if I was supposed to...it cam with the old style harness (3 in a row) and I needed the newer modern circle plug to hook to our Yukon.

john N. 
Rating:
5.0

Nothing, the service was fast and friendly.

kenny B. 
Rating:
3.0

Daughter was relocating from Little Rock to Las Vegas. Attempted to rent in Little Rock but no availability in LR, Sheridan or other closer towns. Finally had it booked for Wooster, then day before truck to be picked up was informed would have to pick it up in Higden. Although was given additional mileage due to the change, it would have been better to have an employee transport the truck to the original booking spot or better yet move trucks within the different locations in state so people unfamiliar with the area don't have to drive all around to pick up a truck. The owner/operator of the facility in Higden was very friendly but had to call to get assistance from Uhaul so we could pick up truck as he was unfamiliar with the process.

Mary B. 
Rating:
3.0

The lady that helped us got the job done, but she wasn't particularly friendly.

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

Raymond B. 
Rating:
2.0

Customer did not leave a comment.

Jeanette H. 
Rating:
3.0

Customer did not leave a comment.

Linda B. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Lloyd S. 
Rating:
5.0

Friendly and easy drop off.

Lisa M. 
Rating:
5.0

The associate had some difficulty with the system, but otherwise she was very professional and helpful.

David R. 
Rating:
4.0

Staff was pleasant. Only received 11 of the 12 blankets ordered. Truck ran well. Would have been nice to have had a manufacturer's vehicle operator's manual on board.

Gordon S. 
Rating:
4.0

Very helpful. Did paperwork, gentleman helped with hook up and checking the lights before i drove off.

gerald M. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
4.0

Customer did not leave a comment.

Gordon S. 
Rating:
3.0

Customer did not leave a comment.

Gail C. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
5.0

Customer did not leave a comment.

colleen M. 
Rating:
5.0

Customer did not leave a comment.

jack C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL P. 
Rating:
5.0

Customer did not leave a comment.

JORN H. 
Rating:
4.0

Customer did not leave a comment.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Nothing, lady at counter who waited on e was great! Very efficient, personable, courteous and multi tasked very well.

ROBERT K. 
Rating:
5.0

Your on line service said my order would be there. I ordered 24 moving blankets. Only 5 were at the location. Had to drive to another location to get them. Ordered a week in advance.

Thomas W T. 
Rating:
5.0

Customer did not leave a comment.

CLYDE C. 
Rating:
5.0

Customer did not leave a comment.

Thomas W T. 
Rating:
3.0

There was too much equipment for the room available, and therefore it was hard to park the trailer.

Rebecca S. 
Rating:
4.0

Customer did not leave a comment.

James G. 
Rating:
3.0

Plenty

Nellie K. 
Rating:
3.0

This location is not the best, but only one around and glad to have it.

Joe B. 
Rating:
4.0

Customer did not leave a comment.

Brian H. 
Rating:
4.0

Because we arrived after hours, we didn't actually speak with anyone here.

Brian E. 
Rating:
3.0

Return area was congested, especially if the customer was not very good at backing trailers. I also thought the return box was not user-friendly located.

gary G. 
Rating:
3.0

Customer did not leave a comment.

mike W. 
Rating:
4.0

no complaints very nice people

MICHAEL N. 
Rating:
5.0

nice folks, very helpful. got me taken care fast

CHARLES L. 
Rating:
5.0

Customer did not leave a comment.

WESLEY D. 
Rating:
4.0

Customer did not leave a comment.

richard V. 
Rating:
2.0

Personnel seemed in adequate for the job.....didn't have right hook ups and told me "YOU have to go down the road and buy an adapter".!! There should of been adapters sold at location to help customers.

Lee J. 
Rating:
3.0

I made a reservation to pick up in the town I was moving from. I had to drive 30 miles to another town to pick up the truck. A call letting me know the truck wasn't available would have been appreciated, or better yet, have the vehicle I reserved actually available.

Jonathan M. 
Rating:
3.0

used the 24 hr drop box - would have been nice to have clearier instructions as to where to park the vehicle

Michael I. 
Rating:
4.0

Customer did not leave a comment.

kitty S. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
3.0

I was not told before hand that the location would be closed. I had to call UHAUL to figure out how to drop the truck and the key dropbox was hard to find. It would have been fine if I was told before but I wasn't expecting it or looking for a drop box.

Jeffrey B. 
Rating:
4.0

Customer did not leave a comment.

Russell S. 
Rating:
4.0

Customer did not leave a comment.

Beth C. 
Rating:
5.0

Customer did not leave a comment.

lavonda C. 
Rating:
3.0

Customer did not leave a comment.

Jeff J. 
Rating:
3.0

Equipment worked but is getting old

Larry M. 
Rating:
5.0

Customer did not leave a comment.

BERNARD W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Young lady handling this rental was very professional

PHILLIP P. 
Rating:
5.0

Very quick service, in and out, drop the trailer and go

David G. 
Rating:
3.0

Customer did not leave a comment.

Aundre G. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN C. 
Rating:
5.0

Customer did not leave a comment.

vicki H. 
No reviews have been submitted for this location.

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