Customer Reviews for Sky Location Inc
(U-Haul Neighborhood Dealer)

125 reviews

2289 Rue Principale   Dunham, QC J0E1M0

(579) 321-0245

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(579) 321-0245

2289 Rue Principale
Dunham, QC J0E1M0

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lise Carrier 
Rating:
5.0

Customer did not leave a comment.

steven waltz 
Rating:
5.0

Customer did not leave a comment.

Pierre Gregoire 
Rating:
5.0

Customer did not leave a comment.

Sophie Bourdon 
Rating:
1.0

Missing item in order (still waiting credit) UHaul app not working UHaul site not clear and occured almost 45 mins delay for pickup Lock box for key with no clear indication on how to open Truck mecanically suspicious (alignment screw up, very big "play" in the direction)

Francois Collerette 
Rating:
3.0

The closing hours are not accommodated

Ramdane Firlas 
Rating:
5.0

Customer did not leave a comment.

Maxime Rousseau 
Rating:
5.0

The App is horrible, i had to go through safari to get the code for my key. And it takes long to do it while you’re standing in front of the box. You should advise to stay on the car while doing the long process to get the number. And the drop off is awful too, it’s cold and after a long day driving and moving you have to take pictures of the van. Of course after all the questions and again the app didn’t work for the payment part. So I had to go thought it all once again in safari. The people in this office are really nice it’s just when I need the pick up on the weekend they’re closed and I’m stuck with the online process. I’m glad that’s an option but I wish you could make it easier and improve the app cause that thing it doesn’t work.

Samantha Morin 
Rating:
5.0

Customer did not leave a comment.

Jamie Schofield 
Rating:
5.0

Customer did not leave a comment.

Jean-Paul Bahary 
Rating:
3.0

Que c est fermer le Samedi .

Raymond Theriault 
Rating:
5.0

The personnel is ready to help out and very polite. It's a pleasure to make business with them.

Nathalie Le Chene 
Rating:
5.0

All was available on time. They responded even on boxing day. Thank you

Nathalie Le Chene 
Rating:
5.0

Mettre du lave vitre 🙂

Guillaume dube 
Rating:
5.0

Nothing to improve! Perfect service . Friendly and efficient. I’m a regular customer!

Joe Wiecha 
Rating:
5.0

Customer did not leave a comment.

ALAIN GAGNON 
Rating:
5.0

Customer did not leave a comment.

Yvan Cyr 
Rating:
4.0

REVOIR l'accueil, la signalétique et les explications du site de location Dunham. Par internet tout est ok. Merci

Emmanuel Bletton 
Rating:
4.0

Le réservoir d'essence devrait être plein au départ.

Yves Lavoie 
Rating:
5.0

Customer did not leave a comment.

genevieve alarie 
Rating:
5.0

This is our go to rental supplier. Top grade service, good equipment always ready to serve us in the best manner possible.

Murray Brohman 
Rating:
5.0

Customer did not leave a comment.

Denis Fontaine 
Rating:
5.0

Customer did not leave a comment.

Pierre Guerin 
Rating:
5.0

Service impeccable!

Marc Bolduc 
Rating:
5.0

N/A

roger walace 
Rating:
5.0

Excellent service 100% F E L I C I T A T I O N S

German Torres 
Rating:
5.0

Customer did not leave a comment.

pierre couture 
Rating:
2.0

Très déçu du service, j'ai pris un forfait 2 jours l homme me mentionne 272$ avec taxe sans frais. Lorsque je suis suis venu le chercher l'homme mentionne 387$ avec taxe. J'ai vu payé 115$ de plus pour le même forfait. La journée même où je devais déménager puis il mentionnait qu'il ne peut rien y faire. PU JAMAIS JE FERAI AFFAIRE AVEC U-HAUL. PUIS JE VAIS EN PARLÉ SUR LES RÉSEAUX SOCIAUX DU TYPE D'ARNAQUE DE CHANGER LES PRIX DERNIÈRE MINUTE. SANS COMPTER QUE J'AI ATTENDU 1H AU COMPTOIR POUR AVOIR LES CLÉS DU VÉHICULE.

alexis roy-seguin 
Rating:
5.0

Customer did not leave a comment.

Ludger Roussel 
Rating:
5.0

Customer did not leave a comment.

genevieve alarie 
Rating:
4.0

Ne répond pas toujours au téléphone transfert sur répondeur

Robert Bonin 
Rating:
4.0

En français Svp merci

melissa langevin 
Rating:
5.0

Customer did not leave a comment.

RAPHAEL ABOURJAILI-BILODEAU 
Rating:
5.0

Customer did not leave a comment.

Eliane Crematy 
Rating:
5.0

Très bon service à cet endroit

Pierre Pelletier 
Rating:
5.0

Very good succursale!

MARLENE PELLETIER 
Rating:
5.0

We where completely satisfied with the rental we used it was very well maintained mecanicly and we found the vehicle to be very clean 😀 The clerk that served us on-site was very helpful 👍 i give them 5 start on the customer service received,,

Andrea Lachapelle 
Rating:
5.0

very friendly and easy to rent the U-Haul truck. we are very happy with the service Thanks

Donna Dryburgh 
Rating:
5.0

Customer did not leave a comment.

Robert Pelosse 
Rating:
5.0

Customer did not leave a comment.

Claude Jr Vachon 
Rating:
4.0

Il n’y avait pas de remorque de 6’ x 12’ sur la rive il a fallu aller à Dunham! C’est 1 heures de trop pour nous. On n’avait pas le choix et c’est plate!

Jean Borduas 
Rating:
5.0

Customer did not leave a comment.

ginette paquette 
Rating:
3.0

Customer did not leave a comment.

Antoine St-Louis 
Rating:
5.0

Customer did not leave a comment.

Earl Laurie 
Rating:
5.0

Customer did not leave a comment.

Luc Senay 
Rating:
5.0

Customer did not leave a comment.

kim Gravel 
Rating:
4.0

Customer did not leave a comment.

Sylvain Jean 
Rating:
4.0

Customer did not leave a comment.

Laurent Collin 
Rating:
5.0

Customer did not leave a comment.

Suzanne Harris 
Rating:
5.0

Customer did not leave a comment.

daniel orchard 
Rating:
5.0

Customer did not leave a comment.

Rosaire Giroux 
Rating:
5.0

Customer did not leave a comment.

Sonia Lepine 
Rating:
5.0

Customer did not leave a comment.

Jean Herbert 
Rating:
3.0

then, when i arrived at the closed dunham place, on the website i checkout the truck everything went well.... cause i didnt wanna pay the 20$..... and guess what? they charged 20$ on the final invoice....super disapointed on the service........we even voicemail the company to notice that we drop the truck in their yard and we still have to pay the 20$..... i do not recommand U-haul unfortunately....

Pier-Yves Lemaire 
Rating:
5.0

Customer did not leave a comment.

Francoise Jolicoeur 
Rating:
5.0

Customer did not leave a comment.

gary bowles 
Rating:
5.0

Great service

michael mckee 
Rating:
5.0

Merci !!!

SERGE ALAIN ATCHINAK 
Rating:
5.0

Le coût de 25$ pour le nettoyage est trop élevé, il devrait être éliminé .

MARC ST PIERRE 
Rating:
5.0

Being there at 9 oclock ... waited 20 minutes for the store to open for the pickup

Frederic Thibodeau 
Rating:
5.0

Customer did not leave a comment.

Andre Dion 
Rating:
1.0

L’application ne fonctionnait pas. Et quand le monsieur est arrivé deux après. Il avait pas mis les clés dans le coffre.

Richard Carole 
Rating:
5.0

Propriétaire sympathique et professionnel. Le « libre-service » via l’application et l’application sont merdiques. Heureusement que le propriétaire s’était rendu sur les lieux exceptionnellement, car après 40min je n’avais toujours pas réussi à obtenir les informations nécessaires via l’application pour me procurer les clefs. Le propriétaire, via sont propre système informatique a résolu le tout en quelques minutes seulement. Svp, quant à fournir un système qui a pour but de faciliter l’acquisition d’un camion, faites-le pour vrai. Le propriétaire dit aux clients de se déplacer les vendredis pour prendre possession des clefs, et ce, même si la réservation est prévue le samedi, car l’application n’est pas fonctionnelle.

Crystel Tremblay 
Rating:
5.0

Great services, equipment ready on time and easy to return it.

Pierre Voyer 
Rating:
5.0

Customer did not leave a comment.

Eric Hudon 
Rating:
4.0

Customer did not leave a comment.

Kurt Thoms 
Rating:
5.0

Customer did not leave a comment.

gaetan belanger 
Rating:
1.0

Customer did not leave a comment.

Nancy Boudriau 
Rating:
1.0

I was yelled and cussed at. I will never go back to this location or recommend it to anyone.

ZACHE AUDETTE 
Rating:
5.0

Customer did not leave a comment.

Patrice Briand 
Rating:
5.0

Customer did not leave a comment.

Catherine Girard 
Rating:
5.0

Customer did not leave a comment.

FILTRATION QUEBEC 
Rating:
5.0

The representative that took care of us was excellent.

Ralph Brown 
Rating:
5.0

It was a quick and easy process to collect and return the van.

David Start 
Rating:
5.0

FRANCAIS !!!!!

CHRISTIAN BARTHOMEUF 
Rating:
5.0

Customer did not leave a comment.

Murray Brohman 
Rating:
5.0

Customer did not leave a comment.

Remy Fortin 
Rating:
5.0

Customer did not leave a comment.

Danny Turner 
Rating:
5.0

Customer did not leave a comment.

Janine Nemay 
Rating:
5.0

Very good service here. The owner is a pro .

Joe Wiecha 
Rating:
5.0

Customer did not leave a comment.

Danny Turner 
Rating:
5.0

Customer did not leave a comment.

vincent cote 
Rating:
3.0

Staff should be there during opening hours so the customer does not have to struggle finding out where to leave the truck and the keys and on top, being charged an extra day that he does not have to pay. Frustrating.

SOPHIA GOSSELIN-GONTHIER 
Rating:
5.0

Friendly, personal service from a gentleman. Thanks again!

Nicholas Brien 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LACASSE 
Rating:
4.0

The truck was parked at an angle leaning forward. Therefore the gas meter showed almost 1/4 tank Fuller than it really was. It Other than that, everything was fine. Etienne

Etienne Pelletier 
Rating:
4.0

Customer did not leave a comment.

Alain Quintal 
Rating:
5.0

Nothing excellent service

Paul Prive 
Rating:
5.0

Customer did not leave a comment.

MARTIN BONNEAU 
Rating:
3.0

Customer did not leave a comment.

DANIEL LEGAULT 
Rating:
5.0

Everything was as extected! Thank you very much

MARC POULIN 
Rating:
5.0

Customer did not leave a comment.

ANNE-SOPHIE GUENIER 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY LAST 
Rating:
5.0

Customer did not leave a comment.

SERGE DENOMMEE 
Rating:
5.0

Customer did not leave a comment.

SERGE DENOMMEE 
Rating:
4.0

Hi! Expérience was ok. But the cabin was not clean propely before i use the Truck.

GUY MASSE 
Rating:
5.0

T'inquiète about documents in french

PIERRE BIRON 
Rating:
3.0

The company sign by the road is small and if you don't know where it is exactly it is difficult to find. Also the entrance to access where the trucks are has no lights and is very narrow.

Kitch Disher 
Rating:
5.0

continue the excellent work

ROBERT L PIETTE 
Rating:
5.0

Customer did not leave a comment.

PAUL THIVIERGE 
No reviews have been submitted for this location.

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