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WARLETTA B.
Customer Reviews for Six Stars Quick Stop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Faster computer system
Tikki B.Hitch ball would not stay tight , had to check and retight often.
robert L.The truck was dirty in side of it , also had item left be hide from someone else inside of it .
STEPHANIE M.Great service and friendly folks!
CLAUDE B.Nothing, keep being friendly.
carolyn C.Very professional and helpful staff. Obi is a wonderful person to work with. Thanks.
John M.Everything was great evening down to the food.... thanks
JAMES N.Good customer service and patient. The uhaul was really clean.
Semontre W.Keep up the good work
Delores K.Staff very helpful, even while i was confused. Very helpful and understanding, true meaning of excellent customer service. We need more people like that in the world. I will be back again.
LaTsiah B.N/C
kimberly K.Improve check in process. I completed a pre-check in on line and had to go thru the entire process again. It took over a half hour to go thru the process. Also the stores computer wasn't working properly and the rep had to call U-Haul to complete. The location was in an area that wasn't comfortable comfortable for my wife an I to be in. Also, the rep tried to give me the wrong sized trailer. After we left with the trailer the rep called my cell phone and left me a voice mail asking me to call him back immediately that I didn't see until later that afternoon. When I called he wasn't there and "expected to be back in 10 minutes". I left a message and he never called me back. I have no idea what the problem was.
Michael G.DO YOUR FUCKING JOB!!!!!!!
Darla M.Worst experience i have ever had....definetely wont be recommending uhaul to ANYONE...will make sure to yell people to stay away...HORRIBLE
Marquesha C.When I arrived to this location, I knew the area was not the safest so we decided to drop off in the morning hours. As we were finishing up the mobile check-in process, there were two individuals peering around the corner at us from the side of the building. It was very uncomfortable and did not feel right. After we checked it in, there was no drop box and we did not want to leave the keys in the truck, so we decided to come back when the store opened. As we started to drive away, a young man (looked high school aged), started to circle the truck we left behind. My husband and I rented some equipment which was left in the back of the trailer, so we made the executive decision to take the truck with us and potentially take it to another location. When I called UHAUL customer service to assist, they scolded me for taking the truck after checking it in and not leaving the key in the drop box (which I explained did not exist). After being told I needed to take the truck back otherwise it would be reported stolen, the customer assistance rep told me next time, I should call them first to evaluate the situation. Considering it took me ten minutes of sitting on the phone waiting for someone to answer, obviously this experience with UHAUL might be my last. The owner of the shop was much more helpful, however, customer assistance at UHAUL failed us.
Tia S.New employee, new location
SHERREE C.I was taken care of throughout the whole proxess. Good people.
dave G.We had a problem because I wasn't aware we needed to provide our own ball and hitch. Luckily, my stepfather's son has a business close by and we were able to borrow one from him. The personnel were extremely helpful. We would definitely use this store again.
Barbra M.I was not told about the mandatory insurance u haul put on my bill my insurance covers towed equipment so I don't like paying twice for what I don't need.
edward J.Computer processing a little slow as agent making sure he didn't miss a required entry
dean S.Very poor drop off location. Took a long time to get out of there
GREG U.steve did an excellent job very professional, highly recommended awesome experience