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Albert D.
Customer Reviews for Simple Treasures Antiques & Gifts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy pick up and Great Service
Paula B.The guy was super friendly and helpful would definitely recommend
Jeremiah C.Due to lack of inventory due to peak usage in Wilkes Barre, Pa I was referred to Meshoppen location. A little extra travel was worth the availability. Thank you for finding me trailer on short notice. Thank you. John
John Y.Great place
Michael N.Tune up for the truck
Donato N.Easy to book and great communication
Michelle B.Nothing, this gentleman was super helpful
fran M.Very friendly and accomodating!
trudy C.Rented a 5 X8Utility trailer. Got to location to pick up my lawnmower and Lawn mower would not fit in trailer. Trailer was only 4 X 8 when measured. Location would not refund my money because trailer was in system as a 5 X 8.
robert K.I had to travel 40 plus miles to pick up this 20-ft truck, it was out in the sticks, and it was not the location that I was expected to pick up at. The original location was 5 mi from my home. It hindered my moving operation as I had people there to help me at certain times and it put a damper on that.
Stacey G.Everyone who helped, were great and very helpful
Barbara P.All went great. Everyone was pleasant a d kind. They even installed the car dolly and car. Awesome experience!!!
kerensa R.Very nice man and helpful. I was very happy to find this location near Tunkhannock.
Robert G.I reserved a 20' truck 2 weeks before called company 2 days before I needed it and there wasn't one available around had to settle for a 15' and make 2 trips instead of one is that how u make more money . More miles is more money on mileage more on gas witch is very expense now wasn't happy in that pount
Fred G.We have no complaints. They went out of their way to make sure we had the right size truck and supplies we needed for an easy move. Great folks to work with.
Joanie R.The process to return the truck was very long. Your computer system is very slow
Brian N.Your trailer was labeled 5'9†It doesn't reflect measurement INSIDE the trailer.. These are outside dimensions . My equipment is 61 “ and wouldn't fit , so I had to return it .
james R.Service was excellent! I can't think of anything that needs improved. I appreciate the kindness that was shown to me, and their willingness to help.
Jeffrey H.The people at this location are VERY NICE and great to work with. The location is great as it is easy to get into and out of the parking lot. I would definitely recommend this location to anyone who would say they need to rent a U-Haul.
Debra T.your online rental process takes to long.
robert K.They were fucking AWESOME!
Jeffrey P.This wasn't the location I had originally requested. I think if I request a location for a reason it should be honored and I shouldn't have to drive to another location to pick up my truck.
ZACHARY G.Nothing, I have Return the 15 Footer Truck back! It is there today! Thank you so very much for your business!
mana M.I couldn't use the tow dolly, a rock was stuck in the ramp if the left side. Had to get another way to get the towed vehicle home. Discovered the problem after the vehicle was transportation home. The driver of the flatbed that brought it home for me noticed the rock wedged in the ramp slide area.
john M.Heather and her husband were great!
Angela S.The air pressure in the tires was only 20 lbs and all moving parts were not lubricated on the two wheel car carrier.
MIKE A.Good people
JORGE M.You called me at work, I work in a hospital. I explained in a text that I'm sorry I didn't have time to go through what was wrong at the time of the call, can you call me back. Got a call back late at night. I work 12 hour shifts. The only reason I was confused was because I had a receipt for 124.89 and then you were saying you tried charging 172. All I needed was an explanation and never received one.
Emily P.When I went to pick up my trailer there was no one there to do it. The lady working the store printed out the directions. I tried for about one hour and I called the U-Haul in Dalton pa. I have used them before. He tried to help me over phone but decided to come out and help me. I did not get his name but he was great. Like I said I did use that location before in Dalton and I would definitely use it again. I waited for him to come, he got my trailer hooked up and I couldn't thank him enough. Many thanks to the U-Haul in Dalton pa!!!
ellen Y.I only get my uhaul from this place no where else. The best customer service I ever have had.
Rochelle C.Open before 11am on a Sat
Darl F.Russ, Heather & Nicole at this location were awesome in helping me find what I needed and when I needed it!! Highly recommend renting from this location!! Thanks guys!
Jennifer J.They were very friendly and very helpful I would go there again
ERIC S.Make sure that this location dont charge u for 2 days when u only had it for 1 day
allen M.Great people. Great service.
Kyle D.Nice people
john M.Russ was very accommodating, meeting me before the scheduled opening of the location.
Andrew S.It was very cluttered and disorganized. The entrance to the uhaul location was hard to find.
Chelsea L.It was a store inside of a store. I didn't see any packing material nor any storage units. The people were nice and very accommodating.
CHEN SEE C.Nothing the U-Haul in meshoppen is great very nice and professional will use again because of the quality service
Brad B.