Comentarios del cliente para Silverlake Safe Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Silverlake Safe Storage

Grado total:

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Darren H. en

Grado:

El cliente no dejó un comentario.

Kameswara K. en

Grado:

The rep was very helpful

phillip T. en

Grado:

I showed up at 1:07pm to drop off UHaul. Note on the door said they had to run to the bank and would be back at 2:15pm. I wasted an hour of my time because of that location. I put a few extra miles on the vehicle because I didn't want to sit there an hour. I'm still upset about it. I would have gone to a different location had I known this.

Alexander C. en

Grado:

Laura went above and beyond to help me with my move.

Alisa W. en

Grado:

El cliente no dejó un comentario.

MARIA A. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

Very nice lady behind the counter extremely knowledgeable about how the cell phone reservation system worked and made my rental experience easy!

ROBERTO G. en

Grado:

Add parking

TIGIST D. en

Grado:

You guys are perfect. thank you

Suzanne K. en

Grado:

El cliente no dejó un comentario.

Gregg D. en

Grado:

Great location next to Costco. Rental experience went very well.

Hans H. en

Grado:

El cliente no dejó un comentario.

Anthony T. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

Customer service manager was great. Thank you!

Neil H. en

Grado:

El cliente no dejó un comentario.

Manuel A. en

Grado:

Just make sure vehicles are in tip top condition.

Alan O. en

Grado:

Nothing. Was a straight forward rental with easy process to check out/in the truck.

Tony R. en

Grado:

El cliente no dejó un comentario.

Larry E. en

Grado:

El cliente no dejó un comentario.

Teresa T. en

Grado:

It might have been nice if the Van was cleaned.

Frederick B. en

Grado:

Easy access, good customer service.

leslie P. en

Grado:

Laura knows how to treat people with respect and the best price.

henry P. en

Grado:

Lady who rented the truck to us was very friendly and professional. Overall a great experience.

Kierstin L. en

Grado:

No need to improve really, customer service was outstanding!

KAYLY F. en

Grado:

El cliente no dejó un comentario.

Bonnie S. en

Grado:

El cliente no dejó un comentario.

Eugene B. en

Grado:

El cliente no dejó un comentario.

Vickie T. en

Grado:

Fast and friendly service as usual. We love the employees that work at the location we rent from.

David T. en

Grado:

Everyone was so nice and quick to get us on our way. Best service we have ever had at a U-Haul.

Thomasa S. en

Grado:

Inform customers of the employee break schedule if the office may be closed at that time & the option for the key drop if the office is closed. Very frustrating to wait while employee is on break to later find out we could have deposited the key.

Ken M. en

Grado:

El cliente no dejó un comentario.

Sidney S. en

Grado:

give them instructions on how to turn on the radio haha

Mikhail A. en

Grado:

Great service!

jotesh S. en

Grado:

My name is Jotesh Singh. I rented a 10’ Uhaul on December 14th, 2018 at 2:16PM and returned on December 14th, 2018 and 8:15PM. The pickup and drop off was the same location. I drove 9 miles. The license plate number was AE37251. Last week, I received a fine from The Toll Roads in Irvine California. They are telling me that License plate AE37251 went through 3 tolls in Irvine California on Dec 14, 2018, which is physically impossible since I had the truck rented out in Washington state. I have called their customer service department 4 times now and they keep telling me I owe the fine because Uhaul told them I had the truck rented out during this time period. I did have this truck rented out during this time period, but in Washington state. I am hoping Uhaul can resolve this for me. The Toll Roads is saying I have until March 20th to pay this toll, or I will be fined 309 dollars. Please help me!!! This is quickly turning into the worst experience I have ever had. My next step is filing a complaint with the better business bureau and getting this story out to the proper media outlets.

sunny H. en

Grado:

helped make my move simples and less painless. Thank you!

Dennis L. en

Grado:

El cliente no dejó un comentario.

duke N. en

Grado:

Keep up the good work by providing an excellent service to our communities

Juan O. en

Grado:

El cliente no dejó un comentario.

GREGORY O. en

Grado:

As usual the staff at my u haul branch in Everett WA were friendly and helpful.The vehicles are always clean and well maintained.The staff,especially the manager Laura ,go above and beyond to make the experience pleasant

eric G. en

Grado:

The customer service was my issue! The worst I have ever dealt with!! There were two people I talked to out of the 6 or so that were nice. Other than that I will NEVER NEVER choose Uhaul again>!!!

Larry C. en

Grado:

Just keep a smile on your face and keep up the good Job.thank you for your business.Larry Chase

Duane P. en

Grado:

The process was very easy. The vehicle was clean. I was very pleased.

angel P. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

It was great

caroyln A. en

Grado:

El cliente no dejó un comentario.

Linh T. en

Grado:

El cliente no dejó un comentario.

WILLAM K. en

Grado:

El cliente no dejó un comentario.

nick H. en

Grado:

Clearly and plainly show milage rates before someone rents a truck.

Jatinder S. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Desk person was very friendly and gave good information

JEFFREY P. en

Grado:

It was great nothing needs To be done it was smooth smooth smooth thank you very much it fit my needs perfectly I will again usual hall when the time arises thank you very much Jeff

Joe P. en

Grado:

El cliente no dejó un comentario.

Liviu S. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

The service was absolutely quick, and friendly. this U-Haul location is my absolute favorite.

LaDenia K. en

Grado:

El cliente no dejó un comentario.

Elizabeth C. en

Grado:

When renting it should be very clear that the location you select is NOT the location you're going to be picking up from. I was expecting to pickup in Shoreline (15 minutes by bus), but never got a call for a pickup time or confirming my rental, which ended up being in Everett (40 minutes by car). This was especially problematic because the confirmation email said Shoreline, and only when I called that location for a pickup time did I find out I had to pick up somewhere else.

Ian B. en

Grado:

El cliente no dejó un comentario.

Emeka O. en

Grado:

El cliente no dejó un comentario.

Greg W. en

Grado:

El cliente no dejó un comentario.

bob D. en

Grado:

El cliente no dejó un comentario.

brian C. en

Grado:

everything went very smoothly-truck was very clean

sorin B. en

Grado:

El cliente no dejó un comentario.

WARREN I. en

Grado:

Totally satisfied with all Thank you very much ??

Kristen C. en

Grado:

El cliente no dejó un comentario.

JIM V. en

Grado:

Nothing!! It was great!!

donte E. en

Grado:

I didn’t get to do doughnuts like on YouTube but it was still cool. Lol

Timothy S. en

Grado:

We were really impressed. Trucks at 2 locations were in for service - so a UHAUL rep called - even on Father's Day to let us know where we could pick up our truck on Monday morning. Great job!

Lee P. en

Grado:

Interior of cab was very dusty and floor mats were dirty. Otherwise very good.

STEPHEN W. en

Grado:

El cliente no dejó un comentario.

Eric H. en

Grado:

Confusion. We (wife and I0 were under the impression rental truck for move-in was free for 24hr since renting new storage space. But ended up getting billed for close to 75 dollars on a $19.95 a/day rental truck. Will rent truck in future somewhere else.

Jim M. en

Grado:

Fast service, friendly smiles, good equipment. Nice job folks!

sean D. en

Grado:

Great experience. Lauren was wonderful to deal with. Definitely we will be back!

lois M. en

Grado:

All the staff (have worked with 3 different people) at this location are helpful, and knowledgeable, they all can access my information seamlessly. I have used U-hall in Oregon, Colorado, Kansas as well as Washington state. This is the best experience I have ever had. Thanks so much.

john H. en

Grado:

El cliente no dejó un comentario.

stephanie C. en

Grado:

Cost is way too high

Julie O. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

El cliente no dejó un comentario.

Teresa S. en

Grado:

Excellent customer service

Kenneth F. en

Grado:

The lady that helped me was very nice and very professional.

Brandy S. en

Grado:

I can not stress how wonderful my experience was. I am very thankful for the kindness and helpfulness of this day! Thank you!

Jesus C. en

Grado:

El cliente no dejó un comentario.

Peter C. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

Great friendly customer service!

Maya D. en

Grado:

Very nice will recommend all my friends to come here and rent a uhaul

al S. en

Grado:

El cliente no dejó un comentario.

Kurt W. en

Grado:

El cliente no dejó un comentario.

Kurt W. en

Grado:

El cliente no dejó un comentario.

DANIEL S. en

Grado:

Excellent experience

Brian S. en

Grado:

El cliente no dejó un comentario.

Sean Y. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Went on line, created an account (cell number,email address, password) 4 days before actual pickup of vehicle. This was done to be able to pickup vehicle before regular hours. Got to site with my smart phone, logged on to U-Haul site, it didn't recognize password ,email or my cell number. The lady at Silverlake Storage / Everett was generous to open up 1 hour early to help me get going with the move. This hole process about creating an account should be revisited and overhauled. Thanks to Silverlake storage they turned a online mess into a very nice moving adventure. They will be my go to truck rental location. Regards, Steve S.

Vickie B. en

Grado:

They were the best. They went beyond to make sure everything was the best for me. It's the only place I would rent a storage place or truck. It is the best. Thank you for everything.

CLAIRE M. en

Grado:

New truck. Loved ability to grab and go, with no reservation. Friendly staff.

Robert B. en

Grado:

The truck gas gauge said "Full", but it wasn't even close - unless I somehow used over 9 gallons of gas to drive less than 25 miles! You can't take someone's word that the tank is full. With Costco right across the street, the tank should be topped off before rental. It's not right to penalize the next customer for someone's trick.

Sue W. en

Grado:

Jessie was friendly and helpful. Her estimate of mileage was perfect!! The truck was clean,quiet and perfect for our use! We don't have to buy a truck - we'll use U-Haul!!

Randy C. en

Grado:

Great service!

RYAN J. en

Grado:

The woman that works at the office (sorry I forgot your name) was very personable and friendly and best of all, met my needs. I highly recommend this place because she was awesome. Cheers.

Greg O. en

Grado:

.great people made the whole experience easy and enjoyable

Khalid S. en

Grado:

El cliente no dejó un comentario.

Leland D. en

Grado:

Very nice service and very friendly staff. Ask them any questions you have.