Customer Reviews for Sign Express Henderson
(Distribuidor de U-Haul del vecindario)

172 comentarios

908 State Hwy 64 W   Henderson, TX 75652

(903) 655-9007

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 655-9007

908 State Hwy 64 W
Henderson, TX 75652

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

BOBBY W. 
Clasificación:
3.0

Not for sure why my code did not work also, the truck was not the “cleanest” but, we all have our own definitions of “clean”. Picking up and returning my second reservation was a lot smoother than the first.

Meggan S. 
Clasificación:
5.0

Outstanding! Quick, easy clean! East Texas Moving Team 2 thumbs way up!

Troy S. 
Clasificación:
1.0

Employees were very rude and lied about fuel level in the truck.

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn B. 
Clasificación:
2.0

The uhaul was dirty, but y'all charge a $25 for me when I received it dirt. Never would rent again for that reason.

ESTHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN T. 
Clasificación:
2.0

When I tried to pay in order to use the equipment the guy couldn't accept my visa card but they withdrew 51$ off for the extra mileage.

JENNIFER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY D. 
Clasificación:
5.0

I was supposed to pay less than $60 plus milleage. Milleage was anout $30. Instead I ended paying about $130. You brought other charges that were not mentioned. You have changed a lot.

ENRIQUE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MOSES S. 
Clasificación:
3.0

I'm not sure if the problems I encountered were specific to this location or a bigger problem with uhaul's automated check-in process. When I showed up to pick up my truck, the uhaul site said my reservation was not set up for 24/7 pickup. I called the 800 # and there was a 36-minute wait. I requested a call back. When they called back and said I was next in line, for some reason it kicked me to the back of the line and I again had a 40-minute wait. So I gave up and started a new reservation online. That one went fine, and I got the truck and went on my way. Now I just have to make sure I'm not charged twice for this. A frustrating experience, but in the end it worked out to be able to rent a truck when the shop was closed.

Crystal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI R. 
Clasificación:
5.0

Fix your damn app I had problems checking out and checking in

Perry G. 
Clasificación:
5.0

U-haul charged me for fuel. When I returned it with more than it had at pickup.

Audie E. 
Clasificación:
5.0

Great service

JUDY C. 
Clasificación:
5.0

Always excellent!!

DIANE D. 
Clasificación:
5.0

Being able to rent 24/7 is great but I sat there over an hour getting the app to work

shunta H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
3.0

Better lighting in lot.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINSON H. 
Clasificación:
5.0

Although we had to travel to get he trailer, the guy at the place was very nice and helpful. He went out his way to help us find out the problem was with our rental and told us how to fix it. I would truly recommend this shop in Henderson, Texas to anyone. Great job fellows.

SONDRA C. 
Clasificación:
4.0

U haul needs to maintain the vehicles better

JARROD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE P. 
Clasificación:
4.0

Location was closed at time of drop off.

Darrell L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA A. 
Clasificación:
5.0

No complaints at all excellent uhaul cold air... exactly what we needed

Barry B. 
Clasificación:
5.0

I wasnt crazy about the hump on the floor on the bed of the truck. It was in the way. I really needed a flat surface.

PHYLLIS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebekah S. 
Clasificación:
5.0

Nothing. The customer service was outstanding. Gracias.

CHALEASE CAMILLE D. 
Clasificación:
1.0

Had to wait for the representative to show up. The vehicle that was provided had only one windshield wiper. The rep informed me to just run to the store and go buy one myself. With rain on the forecast, I would assume trucks would have been prepared for rain.

Austin S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
3.0

Picked up vehicle after business hours. Over the phone staffing helpful but kept transferring me to someone else- 20min. Hold for most transfers. It took an hour to get the truck. Phone service was poor.

Anita A. 
Clasificación:
4.0

I ordered for Mobil pick up with two furniture dollys. Dolly's we're not in truck. Wasn't happy but continued with my moving

Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
3.0

Returned truck after hours, had no contact with them, the return app didn't work well

KENNETH B. 
Clasificación:
3.0

The place had no one in the office when we arrived. They have a ringer on the door and we had to open the door several times before someone came up front. The guy was not very customer friendly.

MICHAEL M. 
Clasificación:
5.0

I have no suggestions

JERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ronald W. 
Clasificación:
1.0

Y'all charged my card for a missing dolly but there wasn't one in there !!!

Michail C. 
Clasificación:
5.0

Great customer service!!

CRAIG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MISTI G. 
Clasificación:
1.0

Sign espresso is a crook and. Total scam wouldn't recommend anyone to use as a drop off location

JOE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

The owner was very nice and fast at getting me on my way I will go back if I need to Rent a trailer

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lolyd H. 
Clasificación:
5.0

No issues here...unfortunately no help could be given to resolve the issues that occurred upon pick up

William M. 
Clasificación:
5.0

Everything was outstanding.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven G. 
Clasificación:
5.0

Easy access, clearly marked, easy drop off process

Ryan T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Terry H. 
Clasificación:
5.0

Nothing, great experience

Rebcca C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Perry P. 
Clasificación:
5.0

Very courteous & helpful to make sure I knew what to do. I would definitely recommend this uhaul dealer to anyone

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy O. 
Clasificación:
4.0

Owner called wanted to know when I would have rental back. Employee told me to return by 5:00 Owner said no it should have been 12:00 blames new employee Who trained new employee Delivered rental owner outside never spoke to to say thanks or anything he just disappeared I helped employee drop trailer and hook to new customer

Glenn J. 
Clasificación:
5.0

Nada

TERRY W. 
Clasificación:
5.0

Nada

TERRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jareias C. 
Clasificación:
3.0

Nada

TERRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
3.0

Don't have 2 hour wait to speak someone when your site goes down for planned maintenance when customers are trying to process the rental that was reserved. I will never use your system again on the weekend. Once I spoke with the lady that assisted me, she was great and patient with us as tried to get the key which we had trouble with.

John M. 
Clasificación:
5.0

Nice people

Enrique C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Micheal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

OVIDIO G. 
Clasificación:
3.0

El cliente no dejó un comentario.

REBECCA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa C. 
Clasificación:
4.0

El cliente no dejó un comentario.

lynn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
5.0

Owner was very helpful!!! I will be back anytime I need a rental!

LISA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLINT FAWN F. 
Clasificación:
5.0

Very courteous

Kay M. 
Clasificación:
2.0

I would no recommend this place at all. There was a crack on the windshield before I got the rental. He saw it and said not to worry about it. Good thing I bought the safe move insurance because he said it was my fault that there was a crack in the windshield when I brought it back. He also was not available when I returned the truck and the store was closed even though it was only 330. I would not recommend this place because that crack was there before I took the uhaul and he said it was my fault and made a claim without calling me cuz I returned it when he wasnt there.

JAMES T. 
Clasificación:
5.0

I have dropped off a u-haul several times at this place because the owner is so nice and helpful. Highly recommend for pickup and drop off.

Darren H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey D. 
Clasificación:
5.0

Excellent service!!

Jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenneice H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
3.0

Everything was pretty simple learn some thing I didn't know about the operation of the company.

robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy H. 
Clasificación:
5.0

Steven Strong went out of his way to make sure I had exactly what I needed. He explained how to drive with the trailer and gave me his personal cell phone number if I had any problems. Excellent experience.

Diane D. 
Clasificación:
3.0

Do NOT agree on the price !!!! I had truck less than 48 hrs and being billed for 3 days.

Doug D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Traci M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
3.0

Was not the locations fault, was a bad experience overall with Uhaul. I will recommend to everyone I know to exhaust all other resources before turning to Uhaul. Did not have the equipment that I reserved. I had to track down the equipment myself even though I had already paid for it. Then got charged it again. Then once I tracked it down and got it, it did not even function properly. Contacted Uhaul two different times to mention the issue. On the first occasion, the rep told me she would note that the equipment was faulty but did not offer to refund anything. Finally the second time, I was told that they would get with the area manager and get back to me. Never got a return call.

Jared B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Perry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ramona L. 
Clasificación:
3.0

Well, the salesperson in Henderson pretty much treated me as an afterthought. And, I do not think he listened to much I said. I do know he was trying to run another business but still, I thought as a customer I deserved a little more attention.

Patrick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve M. 
No se han enviado comentarios para esta ubicación.

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