Comentarios del cliente para Sign Express Henderson

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sign Express Henderson

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Crystal M. en

Grado:

Better communication with in the company. I have used Uhaul before never had this kind of issue's this was the worst experience ever. Made my travel more stressful.

Jeff M. en

Grado:

El cliente no dejó un comentario.

Josh S. en

Grado:

El cliente no dejó un comentario.

Melissa C. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

The equipment was in a lot that was grown over with y’all grass. The attendant was very rude and did not want to help disconnect the trailer. I will not use Uhaul again.

Graham W. en

Grado:

El cliente no dejó un comentario.

JASMINE W. en

Grado:

El cliente no dejó un comentario.

Jimmy C. en

Grado:

El cliente no dejó un comentario.

benjamin N. en

Grado:

El cliente no dejó un comentario.

Nathan S. en

Grado:

You need to check your tow ratings on vehicles personally I feel as though it’s a sales gimmick my Jeep would have had no problem pulling my car but instead I am told it is not sting enough or it doesn’t weigh enough the tow dolly carries the weight the tow vehicle only pulls the weight so you guys need to do better with your vehicle ratings because I had to spend more money than I actually needed to to get my car home which I’m sure is fine for y’all on a sales point of view because I had to rent one of your trucks and the tow dolly

Dwain T. en

Grado:

Quick turn in

Wesley L. en

Grado:

El cliente no dejó un comentario.

JENNIFER J. en

Grado:

Nothing, it is run really well.

Kimberly S. en

Grado:

customer service is useless. I've spoken to the 800# several times over the years and all but one occasion they have so angered me with there inability to provide adequate customer service. They don't know how to be helpful and t g ey accept no responsibility for their job. They do the basic minimum to get off. I've have spoken to the dealers who don't have anything good to say about them either. Because of the 800# I will do my best to never use a uhaul and I will try to convince others not yo as well.

Jessilyn E. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Very friendly people. Great experience. Got exact equipment I needed.

Dan Allan A. en

Grado:

Internet site said open at 8AM, voice message 9AM, 9:30 AM nobody is answering the phone still closed, we became late to our destination.

KIETH W. en

Grado:

El cliente no dejó un comentario.

CHARLES A. en

Grado:

Make sure the appliance dolly is in the rented truck.

DANNY R. en

Grado:

Nothing, the location I picked up the trailer from and dropped it off was very professional and courteous.

Addie B. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

Stacey was a very nice lady and very helpful.

Charles H. en

Grado:

I reserved a truck in Nacogdoches Texas and it was given to another customer. They found me another truck at a different location, then that truck was given to another customer. I finally had to go to the Henderson Texas location to get a truck. The Henderson location was excellent and I was 100% satisfied with their service. My issue is that if I reserve a truck at a location ahead of someone else, the truck should be there for me, otherwise the reservation process is useless.

Barbara M. en

Grado:

It is just a drop off place. They want you to leave your contract with them which was not a company policy. I checked in with their app and it accepted it. Minutes later told it did not go through. It also told me an agent would be calling me. No reason given and that was three days ago. Seems like one hand does not know what the other hand is doing.

kevin P. en

Grado:

A good location. Mr. Strong was friendly and helpful.

Michael J. en

Grado:

El cliente no dejó un comentario.

maja S. en

Grado:

The location was clean and well maintained. I dropped the truck off at noon on Sunday but could not find drop box. A sign on main door indicating location of drop box under store hours would be helpful. Dealer called and gave me more precise location of drop box. Dropped off key that evening. Sent him 30 plus pictures of truck before use. They apologized for inconveniences of truck's poor cleanliness and billing errors. FYI- I called main UHaul office over 7x trying to get billing error corrected. Last lady was most helpful-Sherry told me she had heard from regional manager it will be fixed. App does not work well or website. Overall it was a horrible experience and I will use someone else next time. The $50 inconvenience fee (first place I went that morning in Aledo, (Tx has 4 codes for a 3 code drop box) did not even cover the time and hassle of the whole experience.

Jennifer H. en

Grado:

El cliente no dejó un comentario.

Tevin W. en

Grado:

Wait time for self pick was WAY to long. Was supposed to pick up at 9 got there at 8:45 did all the sign in stuff online and had it done with in 10 mins and didn't get an approval till 9:45. After I got the approval online they didn't send us a key code for the lock box to get the truck keys so I had to call customer service to get one.