The man who received me came out and was slightly rude and told me I could leave the truck, but that I could not leave the car tow equipment there. I told him that I had experienced bad service in regard to sites for pickup and drop-off and that I was leaving the equipment (because this is where I was told to leave it - and it was already 1/2 hour drive from Harrisonburg, my destination!) He relented.Lyndell B.
Customer Reviews for Short Stop
(Distribuidor de U-Haul del vecindario)
New Market, VA 22844
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 9 p. m.
- Sáb.: 8 a. m. - 9 p. m.
- Dom.: 8 a. m. - 8 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The problem with uhaul is I was supposed to pick vehicle 10 miles from my original location then changed twice and finally 72 miles from where I started,,,, I have no intention of using this service again and doubt anyone gives a C R A Pâ€¦â€¦ give this to you ceo,,,,,,, note small lettersJohn B.
My preferred location was less than a mile away from the move location at Shenandoah University in Winchester, VA. U-Haul rerouted me to New Market VA for the pickup. I drove two hours, round trip, to pick up the trailer in a vehicle that gets less than 14 MPG. Fuel in VA is now $4.50. I received an email of the change that I noticed after the fact. Further, he couldn't print a financial statement or email it. I gave him my phone to photograph, in two shots, the entirety of the agreement. I'd just returned from 20 hours in the air to discover the change. NOT A FAN.William T.
Woodstock Storage Screwed me. They did not show. I needed to go to Short Stop 20+ miles away.Richard B.
El cliente no dejó un comentario.Albert M.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Jeff E.
El cliente no dejó un comentario.Richard K.
The guy at the counter was really niceMARCOS D.
El cliente no dejó un comentario.DAMIANLEE H.
El cliente no dejó un comentario.Marty H.
Need to explanation on iPhone vehicular report check inKEITH B.
El cliente no dejó un comentario.Ian Y.
El cliente no dejó un comentario.Raymond S.
El dueÃ±o o empleado fue muy grosero me trato muy mal es un.mal educado no creo pueda trabajar con publico es un malcriado y dÃ©spota me gritaba y me dijo muchas cosas ofensivas solo porque parquie el truck en un lugar que no eraivonne Q.
El cliente no dejó un comentario.JACE H.
El cliente no dejó un comentario.gary W.
El cliente no dejó un comentario.BRENDALEA W.
Did not provide me with what I requested and still charged me!!JUSTINCOLEMAN C.
Have better employees , and you ripped me off. I should be getting a refund. Will not ever use this location or will I recommend to your service their.DELMERLEE G.
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.DEBORAHANN H.
Very nice and personable. Efficient.Debbie G.
When returning the truck back to this location The gentleman was too busy to be on his phone for personal matters than to help me out Is very disappointed in his serviceGLEN D.
El cliente no dejó un comentario.Ray M.
El cliente no dejó un comentario.TROY LANE C.
Find a new owner. Very poor serviceWILLIAMMARSHALL P.
Location was a little difficult.larry H.
Your allotted mile allowance is skimpy, to use a kind word. I drove direct to my destination, which was 4 miles pasr the drop-off point. I can understand your accountants may have found an obscured revenue stream within your operations. What customer would fight a few extra $$$ added after the toil of moving is complete? Not many, I'll bet, and that's a tidy sum to collect for the mass of people who trust your brand. Your move to raise more short-term income has worked. You've also lost this customer for the rest of My life. Get back to actual Customer Service.KEVINGLENN C.
They did not have internet connection when I went to pick it up so it was a long check in process and the representative did not inform me of typical information like miles and drop off time that I could have attempted to adjust prior to my trip.JEFFREYMICHAEL F.
El cliente no dejó un comentario.Charlotte S.
El cliente no dejó un comentario.Hayleigh L.
Ripped us of our money had the truck for four hours wish I could demand a refund. I'm pissed.KACIERAE L.
El cliente no dejó un comentario.Maria Z.
El cliente no dejó un comentario.MELISSAA R.
El cliente no dejó un comentario.Craig B.