Customer Reviews for Shoreline Auto Clinic
(U-Haul Neighborhood Dealer)

Rating:

4.0

Parking lot very tight, no clear place to leave the truck

Rating:

5.0

After 35+ years of renting from Uhaul, I can no longer recommend the company. Your insistence on using your website, which doesn't work, to upload photos, coupled with your deceptive insurance practices - which amount to fraud, means I will never rent from you again, and let everyone know why. When checking in, the default is insurance "on," even though I repeatedly declined insurance in my reservation. The clerk did not uncheck, so I was charged when I was not supposed to. Now I have to jump through multiple hoops to get my money back. This practice is illegal in several states, and soon will be throughout the US. Stop being jerks and end this practice now!

Rating:

5.0

I’ve been to many places to pick up a u-haul but this place beats them all. The lady behind the counter was so professional and very attentive to my needs. She made the entire experience easy. Thank you once again.

Rating:

5.0

I had a great experience with this rental location. It was close to my destination and the crew was kind and professional. The truck works well.

Rating:

5.0

was super helpful when renting a truck just for a few hours.

Rating:

5.0

Really good experience. Easy pickup and drop off, folks were really helpful. Worst aspect was shitty uhaul software with its constant issues and upsells during checkout, but thats corporates uhauls bad choices, not this excellent shop.

Rating:

5.0

From my initial reach out to Shoreline Auto Clinic for availability, through online reservation process to pick and return, the process was seamless. The team at Shoreline Auto Clinic were professional and very accommodating.

Rating:

1.0

They charged me for gas when I didn’t drive the vehicle more than a block, they didn’t tell me about the discount I would’ve received if I put gas in the vehicle - because it was near empty.