Comentarios del cliente para Shoopmans

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Shoopmans

Grado total:

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Kari C. en

Grado:

The online process sucked however once I went into the place it went smoothly and fast. Next time I need a uhaul I will definitely be going back inside this place.

Tracie S. en

Grado:

Truck was leaking water and my personal belongings got wet had to re wash all of my clothes and blankets witch on top of a move is horriable and the truck has major front end issues was shaking very bad at 60 mph was a horriable experience and would like to be contacted asap

Leah M. en

Grado:

Have rented several times from Shoopman's and they have always done an excellent job in service.

Robert F. en

Grado:

The lack of smaller trucks/vans made the entire experience more costly both financially (at least 20%) and physically (a 20' truck). Next time I need a part for my truck, I'll pay for shipping.

Larry C. en

Grado:

Called ahead for drop off, the owner stayed late to allow me to drop off.

Kyle J. en

Grado:

Always friendly and very helpful. My first choice for U-Haul

Michael S. en

Grado:

El cliente no dejó un comentario.

Kyle H. en

Grado:

El cliente no dejó un comentario.

Millard K. en

Grado:

El cliente no dejó un comentario.

JAMIE C. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

They were late with the rental. They were rude about it cause their lunch was interrupted. He said well we have to have a lunch. Then said my sister didn't know what she was talking about but she set the pick up time at 12 herself. That is a horrible way to treat customers. I'm never using uhaul again

KENNY K. en

Grado:

All good

Tonja W. en

Grado:

El cliente no dejó un comentario.

Brandon M. en

Grado:

El cliente no dejó un comentario.

Nickie T. en

Grado:

I don't have smart phone and data. Thankfully, my daughter was with me and was able to complete dropoff info

Thomas B. en

Grado:

They good guys and everything is good just takes forever to get the in and out. Have to wait for the computer to load everytime and its really slow. You cant never go and get in and out quick and there's nobody in line waiting just a lil slow

David B. en

Grado:

El cliente no dejó un comentario.

Daniel L. en

Grado:

My reservation was moved once after scheduling the trailer. Then when I showed up after a 30 minute ride out of my way the trailer was not at the location. I had to drive back 30 minutes to pick up a trailer at another location.

Kevin F. en

Grado:

El cliente no dejó un comentario.

Jason R. en

Grado:

El cliente no dejó un comentario.

Christle A. en

Grado:

Service was excellent

Marcus A. en

Grado:

El cliente no dejó un comentario.

THOMAS H. en

Grado:

Everything was great. Thank you and Shoopmans .

Tyler S. en

Grado:

The hours online are incorrect and the person who helped me was very rude and short with me.

CARL D. en

Grado:

drop off on a Saturday, location was not open at the time. Called the next business day, very friendly and helpful.

carolyn P. en

Grado:

great experience no issues

james P. en

Grado:

UHaul electrical connector was dirty and intermittent

Jami B. en

Grado:

El cliente no dejó un comentario.

Vicki K. en

Grado:

El cliente no dejó un comentario.

heather H. en

Grado:

Super friendly. Explained everything very thoroughly.

Stephanie V. en

Grado:

El cliente no dejó un comentario.

Ray T. en

Grado:

Great customer service, I got exactly what I requested without having to compromise for another size moving truck. I've used U-Haul a few other times but this location made things smooth and stress free for me. Thanks Guys...

Ariana S. en

Grado:

El cliente no dejó un comentario.

Freddy D. en

Grado:

El cliente no dejó un comentario.

lynn L. en

Grado:

The drop off place was clean and welcoming to the customer. Employees was well groomed. They need to have an award for the best U-Haul place.

Oliver H. en

Grado:

They were friendly and easily answered all questions.

Charles B. en

Grado:

El cliente no dejó un comentario.

MICHAEL S. en

Grado:

Best deal for movin on a budget- trailers in good shape and pull well Shoopmans is a great front-end for the product and make it a great experience overall

Michael K. en

Grado:

El cliente no dejó un comentario.

James E. en

Grado:

El cliente no dejó un comentario.

Kyle J. en

Grado:

Always very helpful getting equipment ready for tow. Thanks

Dana S. en

Grado:

When my niece went in to drop off the vehicle and explained everything he was rude and non receptive. I think Uhaul should screen their locations a little better.

don carlos R. en

Grado:

Verry friendly desk attendant

Toby T. en

Grado:

poor customer service, and def tries to rip consumers off. paid double for one way .ridiculous.

Michael T. en

Grado:

I have rented u-hauls from Shoopman for years. He is always helpful.

thomas P. en

Grado:

El cliente no dejó un comentario.

Scott B. en

Grado:

El cliente no dejó un comentario.

Timothy M. en

Grado:

Very good in and out in no time

Theresa M. en

Grado:

El cliente no dejó un comentario.

Joy S. en

Grado:

The whole experience renting with UHaul was miserable. I specifically went to the location for pick up (40 minutes drive) we wanted to use due to convenience a week before the rental time to ensure we would have ALL the equipment we would need. When I received a text stating the pick up location was different I began calling relocation and eventually went (again a 40 minutes drive)to the location which I had made the arrangement. The location was closed. I called and went to the location from the change in location (another hour drive further from where I needed the truck/car hauler) only to find out there wasn’t a car hauler and I would have to go to a THIRD location- the next day. For my trouble? 30 additional miles

theresa M. en

Grado:

Check the shocks, drove like their bad, bounced all over the road!

Patricia C. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

Good job. Very friendly

Walker G. en

Grado:

Will be getting any UHaul I need from there now on.

Norris J. en

Grado:

The A/C was broken on the first truck assigned. The second truck had a lot more miles than the original, so presumably, older. The truck was a rattletrap! While there were no noticeable mechanical issues, there was a good deal of rattling and vibration noise in the cab, when at road speed. The assigned truck had been through obvious hard times, with front bumper bent and numerous scratches on the truck body side panels. Ramp needed lubrication; it did not roll that easily. I have pictures. Let me know if you want to see them. From a design situation, it would have been better had the ramp been three or four feet longer, decreasing the angle. Staff at Shoopman's is fantastic. Staff at the Chelsea Alabama location is also fantastic.

Kimberly H. en

Grado:

Very nice and friendly. Helped unhook the trailer and etc.

Diana G. en

Grado:

Nothing the people on both ends where great

John R. en

Grado:

El cliente no dejó un comentario.

Leah M. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

LESTER J. en

Grado:

El cliente no dejó un comentario.

shawn L. en

Grado:

El cliente no dejó un comentario.

en

Grado:

El cliente no dejó un comentario.

Lance D. en

Grado:

El cliente no dejó un comentario.

JOHNATHAN M. en

Grado:

Nothing they were very professional

richard H. en

Grado:

El cliente no dejó un comentario.

jacob H. en

Grado:

The guys were fantastic to work with, will definitely use them and them only in the future. I wish all transactions/sales were handled w the level of respect and understanding they had

Megan E. en

Grado:

El cliente no dejó un comentario.

Kyle J. en

Grado:

El cliente no dejó un comentario.

LAURA M. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Vondell A. en

Grado:

They were not ready for us to pick up the trailer, it was a good thing I had called. We never received a confirmation like our email said we would the day before. They said they hadn't even checked their emails to see about our reservation. They did apologize that they were not ready.

Lacie B. en

Grado:

El cliente no dejó un comentario.

teresa H. en

Grado:

None needed, excellent service

GREG W. en

Grado:

El cliente no dejó un comentario.

Susan O. en

Grado:

this place was closed when we returned truck

Joe L. en

Grado:

El cliente no dejó un comentario.

AVERY M. en

Grado:

MFS Alliance in Edmonton, KY arranged for our rental. Excellent service!

Timothy O. en

Grado:

El cliente no dejó un comentario.

Robert N. en

Grado:

El cliente no dejó un comentario.

Joe L. en

Grado:

El cliente no dejó un comentario.

Sarah A. en

Grado:

I originally asked for my pickup location to be in Bowling Green, KY. The text confirmation I received did not give the city, state, or ZIP code, so I was under the impression that this location was in Bowling Green until the day that I had to pick up the truck. This was a problem, as Glasgow is 40 minutes away from Bowling Green. It was very inconvenient, especially not getting the city or state of the location.

Michael S. en

Grado:

Shoopman's in Glasgow, KY is an efficient, courteous dealer. I was pleased with the service there.

DAN H. en

Grado:

El cliente no dejó un comentario.

Austin B. en

Grado:

El cliente no dejó un comentario.

Patricia D. en

Grado:

The trailer was returned on a Sunday and the invoice correctly showed the return time and no additional charges. Excellent!

LESTER J. en

Grado:

I had a great experience.. Thanks

Mark D. en

Grado:

Setting up the rental for a corporate account is horrible. The people are friendly and helpful but it takes too much time to set up a rental. It would be better if I could call the local u-haul store or drop in and set it up.

Chris E. en

Grado:

El cliente no dejó un comentario.

KENNY K. en

Grado:

All was a good experience

REGINA J. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

The staff person was very courteous and helpful and came in just for me on Saturday to help us !

WILLIAM M. en

Grado:

El cliente no dejó un comentario.

RAYMOND F. en

Grado:

El cliente no dejó un comentario.

MITCHELL L. en

Grado:

El cliente no dejó un comentario.

AMBER S. en

Grado:

We had less then half a tank of gas in the truck when it should of been full. Also we had to drive over 30 minutes out of the way to bring the truck back to where we were moving from. I definitely would NOT recommend uhaul to anyone in the future. Only in desperate need would go with this company again.

JEREMY M. en

Grado:

El cliente no dejó un comentario.

Terry and Kathy R. en

Grado:

El cliente no dejó un comentario.

DAVID M. en

Grado:

Give the customer the correct uhaul sire address. We drove 7 hours to pickup the truck at the address on the contract and waited in line for over a half hour just to fine out they did not have our reservation or TRUCK! We had to go to another location (not listed on contract to pickup the truck. WTF!