Super friendly. Thanks again.Thomas Y.
Customer Reviews for Shinning Star Rentals
(Distribuidor de U-Haul del vecindario)
Baldwin, WI 54002
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 4:30 p. m. - 7:30 p. m.
- Mar. - vie.: 10 a. m. - 5 p. m.
- Sáb.- dom.: 10 a. m. - 2 p. m.
- 5/30/2022: cerrado
- 6/11/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location is a little remote but the service was PERFECT!! Second time I've rented from this location. I highly recommend it!!Steve B.
You should go look at this location yourselfJames B.
El cliente no dejó un comentario.Brian R.
El cliente no dejó un comentario.Jeff G.
great people an i liked going thereRandy M.
The location was an hour out of the way. The truck said new but was vibrating the entire drive.Christina F.
Owners were very helpful and allowed off hours pick up and return.Christine W.
Arrived late and someone came out and helped us, Awesome customer service and super friendly. 1000 times better than my pick up location.Edward S.
El cliente no dejó un comentario.raymond A.
El cliente no dejó un comentario.Greg V.
El cliente no dejó un comentario.Arlen W.
El cliente no dejó un comentario.Kristen C.
Nice people to rent your equipment with.Jose M.
Nothing they were fantasticCody D.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Jesse G.
El cliente no dejó un comentario.ROBERT B.
Everything was great!Jesse M.
Friendly, helpful, convenient. A lot to like!MARK J.
El cliente no dejó un comentario.Eric J.
Helpful and will go a extra mile for their customersJesse H.
El cliente no dejó un comentario.John B.
Very good keep up the great workTony D.
The lady I picked up from was very helpful. I have been renting U-Haul from other places in Hudson but they never have anything available. I came here and the lot was full of choices. Will definitely come back.Scott C.
El cliente no dejó un comentario.Joseph D.
El cliente no dejó un comentario.Javier V.
due to winter weather/short notice of my reservation the dolly was packed with snow/ice.the equipment was in perfect condition and the woman there was beyond friendly and helped me hook it up even though it was a couple degrees outside.i returned the equipment cleaner than i received it but was charged a cleaning fee by the drop off location..i like u-haul very much ,it saved the day and is an incredible value.Thank youjames B.
We were over billed $42.00 and don't know why? The rental business had no clue either? Who do I talk to?JOHN E.
Super friendly and helpful, made the process easy! Will definitely be coming back if I'm ever in need of a trailer again!Maddison M.
El cliente no dejó un comentario.Kaitlyn M.
El cliente no dejó un comentario.PETER T.
El cliente no dejó un comentario.CHRISTOPHER P.
El cliente no dejó un comentario.David J.
The location is a bit atypical and could use a portion of their lot dedicated to U-Haul only for safety purposes, such as to avoid running into farm supplies. They are super helpful and great to work with though!SANDRA T.
El cliente no dejó un comentario.STEVEN R.
El cliente no dejó un comentario.Chatchai S.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.jamie P.
El cliente no dejó un comentario.missy M.
My only complaint about this drop off location is the lack of space to drop off and park the rental truck. I was greeted as soon as I pulled into the lot and the attendant took care of the return making it quick and easy for me.John H.
El cliente no dejó un comentario.Troy J.
El cliente no dejó un comentario.TIMOTHY S.
Friendly, helpful staff. Nice experience.Craig G.
El cliente no dejó un comentario.Brian R.
They said I had more gas then I had in tank. I never received a written statement. Everything on phone. Might work at 15 but at 76 I couldn't read a thingMichael K.
El cliente no dejó un comentario.Jamie V.
Very friendly and helpful staff, will recommend, and or use again. Thank you!!william G.
El cliente no dejó un comentario.PAUL J.
El cliente no dejó un comentario.SCOTT F.
The location is a bit off the beaten path and unpaved. Mud was a bit of an issue. The staff was excellent. On pick-up, one of the staff (owner perhaps) greeted me in the lot. She was friendly and professional. Check in process was very quick. She has the trailer hooked up very quickly. On return, a male staff member greeted me as I pull into the lot. He too was very friendly. He had the trailer unhooked before I could even get out of the car. He seemed to be sincere when he asked how the trailer worked out and wished me a great rest of my day. Being the did all of the work, an unpaved lot was not an issue at all. Even though this isn't the closest U Haul to my house, I'd go back again. Great Job.Thomas D.
Extremely nice people, great service.Troy K.
El cliente no dejó un comentario.Edward B.
The couple was extremely friendly. I made my reservations over the phone and the representative at uhaul said a 15ft truck would fit a 2 bedroom apartment and when I got to the location and seen the truck well it would of fit maybe a efficiency apartment and no way a two bedroom. The nice lady at the location upsized my truck at no cost to me. Uhaul please educate your employees on what size trucks will fit what in them.. ThanksLynn G.
El cliente no dejó un comentario.Greg M.
They did a great job with helping resolve the location issue for the trailer I rented. A stressful situation ended up being totally smooth and without issue.Ross S.
El cliente no dejó un comentario.Eric B.
I reserved a pick up in River Falls WI, but was sent to Baldwin WI for the vehicle. This was at least an additional 15 miles one way, which means I paid an exorbitant 0.99 cents a mile for 30 miles. When questioned, your customer support person was certain this was acceptable, essentially meaning I'd have to suck it up. I've used UHAUL a few times for long distance (I think this was my first local) and never felt a vehicle was not mechanically sound. This one has 'squirrely' (to put it mechanically) steering and did not accelerate well. You've some poor business practices in places. I was told UHAUL would pay me $50 to cancel my reservation, but would not subsidize the additional 30 miles. I'll be shopping elsewhere for rentals. I'm done with lousy customer service being the standard.Dawn T.
El cliente no dejó un comentario.Austin P.
El cliente no dejó un comentario.JOHN A.
Everything went great and smooth.Vince P.
Not a real convenient location but a beautiful drive.karen M.
El cliente no dejó un comentario.Andrew R.
Location is kinda far out from metro areas. Personel and service was excellent.Glen J.
Extraordinario servicio al clienteJOSEPH C.
El cliente no dejó un comentario.ADAM M.
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.Crystal C.
Great experience and good peopleDerek M.
Thanks A+ service.Lance M.
El cliente no dejó un comentario.Katie G.
The truck was new and in great shape The tires on the trailer were very worn down and two of the tires had to have air added 4 different times during our tripKearney S.
El cliente no dejó un comentario.william J.
Superb customer serviceBrandon S.
El cliente no dejó un comentario.Erik G.
Give directions when contacting customer. The location is at someone's home in the countryCory K.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.Jan K.
Shiny Star near Baldwin, might be in a location that is not as convenient, but super nice people, they care about their equipment and great service! Made our move less stressful and way more affordable.MICHAEL M.
Picked up rental at Shinning Star Rental in Baldwin, WI and they couldn't have been nicer people! Would highly recommend them!Dixie J.
El cliente no dejó un comentario.WENDY R.
El cliente no dejó un comentario.Arlene T.
They were great the CSR on phone was not super amazingly helpful. Have us the wrong address to pick up and was snarky.Dana H.
El cliente no dejó un comentario.Oliver H.
She was very friendly and concerned. Thank You So much!!!Angela B.
Perfect transaction. Dealer was prompt & attentive & friendly. Hooked everything up for me and was happy to help. I will definitely be using them again and telling others to do the same.John W.
Very easy to rent from.TERRY M.
El cliente no dejó un comentario.Adam D.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Richell L.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.Scott J.
Give out the regional office number, so customers can eliminate unexpected pick up location changes. I was given this number and it helped greatly.LAWRENCE P.
El cliente no dejó un comentario.gary H.
Great service! I highly recommend them.Anthony H.
A little off I 94, very efficient and rent with ease.Gretchen Z.
Absolutely the best uhaul experience I have ever had! They went over and above in every way. Everyone who has to move NEEDS Shining Star in their lives!!! Thank you so much for turning my nightmare of trying to get a truck into the best rental ever!Cheryl W.
El cliente no dejó un comentario.Erin B.
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