Customer Reviews for Shine On
(Distribuidor de U-Haul del vecindario)

297 comentarios

429 N 3rd St   Sterling, CO 80751

(970) 458-4499

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.- dom.: 9 a. m. - 12 p. m.
Horario especial
  • 9/22/2021 - 9/26/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(970) 458-4499

429 N 3rd St
Sterling, CO 80751

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.- dom.: 9 a. m. - 12 p. m.
Horario especial
  • 9/22/2021 - 9/26/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Doug B. 
Clasificación:
4.0

Owner/operator is always in a hurry and seems to not have time to listen or be very helpful.

Phillip N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa J. 
Clasificación:
1.0

I was told to just "park it in the back." then I was charged for an extra day because they didn't check me out until the following day, just told me to "drop off the keys and you're good to go." I called was was given a refund for the extra day but Still.

flavio P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STERLING D. 
Clasificación:
5.0

Gentleman was super friendly and very helpful

Max S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor C. 
Clasificación:
1.0

Upgraded to bigger truck because of availability....charged me for the bigger size when not my fault. Upon picking it up, the cupholders and cab were covered in loose pot. The truck was filthy and I had to clean prior to me using. Bugs caked on windshield, no washer fluid.electrical issue had lights, dash and wipers working intermittently. I was taking a 500 mile trip with defective equipment. The trailer had bare wires on the trailer between the trailer and pigtail. I got stopped by a cop because of a loose strap, I work for government and could have lost career due to the smell of and remnants of the Marijuana I was left with. Not to mention the hazards of the lights working when they wanted. Drivers seat did not adjust, I had to sit on pillows. Then my printout said 3 days, due on 9/2, when I brought it back on 9/1 I was told it was late according to the web. I PAID $998 FOR A DIRTY TRUCK THAT COULD HAVE WOUND ME UP IN JAIL, OR DEAD FROM ELECTRICAL ISSUES! I expected more for that kind of money.

Dora T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMMOE P. 
Clasificación:
3.0

Had to drive an extra 100 miles. Was supposed to get truck in Ft. Morgan, CO. Was notified the day before that prior customer dropped off in Sterling, CO. Unclear why I wasn't offered any concessions for the extra 100 miles and 1 1/2 hours drive time for something another customer did incorrectly. Also, the air vents in the truck didn't work, I noted this when I turned the vehicle in.

Christopher W. 
Clasificación:
3.0

Hire more employees so the checkout process is faster.

JOHN F. 
Clasificación:
4.0

The app would not let me take pictures of the odometer or fuel gauge when I went to return the truck. No matter how clear the pictures were of JUST the odometer or fuel gauge, it would not recognize them.

Austin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley F. 
Clasificación:
5.0

Ron Smith was so super helpful, he was quick and efficient, he made the process so easy to use. My rental trailer was great, nice and clean too. I will highly recommend Ron/Shine on for U-Hal rentals!!!! Thanks again!!!! Yasmin H

yasmin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Taryn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

owner is very helpful

Steven T. 
Clasificación:
5.0

He was friendly n kind as well.

Cari P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeanie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda H. 
Clasificación:
4.0

It was well after closing when I dropped off the trailer. Marking off where the trailers should be dropped off at would have been a little helpful

Angela L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek D. 
Clasificación:
5.0

I mixed this up with the review of the location where we picked up the car trailer. THIS location and the agent were both great! Ron went the extra mile to keep me informed when he got the size of truck that we'd requested, and he worked hard to try to get us the car trailer we also needed. I'd definitely recommend this location!

Donna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamra O. 
Clasificación:
5.0

Keep the Uhaul system working. When I went to the location the UHaul backend was down and they had to provide service via a backup system.

James L. 
Clasificación:
3.0

They have limited stock and I was also asked to come before my pickup time

Delaney H. 
Clasificación:
1.0

U haul more than double charged me on miles. Needs to get fixed

JEFFREY LEE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ILIANA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

eduardo M. 
Clasificación:
3.0

Noone in. Ron was out sick. What about my deposit? When will i get it back?

Jerome J. 
Clasificación:
5.0

Would like to know if my reservation is still good for a truck.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
1.0

Checked out than retournedday later at 600 pm than went there to make sure all was good 24 hours later they had not checked in the truck i used the guys said they would do it later on i paid for 24 hours not 3 days not happy at all

charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELANIE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORIS P. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICK R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
3.0

See the comments on the previous page. UHaul should make the rental process easier for people or they will lose business. If I wouldn't have been paying for this rental, and therefore all of it was on my phone, we would have had to walk away. NONE of my family uses their phones for the purposes that were required for this rental with the exception of me. Ughh!!

Chuck K. 
Clasificación:
1.0

No one there...was sunday. No instruction on where to park truck.

Sue F. 
Clasificación:
5.0

Very nice people that work here. Polite, cordial, pleasant and caring. They helped me in trying to find my dog Annabelle that got out of the fence while I was traveling. PS. My dog was turned into Animal Control and I was able to go get her and bring her home, then fix the fence!!! Get your Uhaul needs here!

Chrystal S. 
Clasificación:
3.0

Making customers drive a 250 mile round trip in order to reposition equipment within your network is unacceptable, especially when there's a dozen locations nearby. Also, a tire on my trailer rental was legally bald according to DOT regulations (wear bars exceeded) couldn't be addressed at origin. They called for service scheduling the repair at my residence, but the technician never showed. Fuel & time at my expense is never OK. However, on a positive note, at origin and destination, the personnel at both locations were very courteous.

Jay N. 
Clasificación:
3.0

El cliente no dejó un comentario.

diana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saul P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BILLY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

Very inviting and friendly.

WESLEY P. 
Clasificación:
5.0

The back of the cargo area was wet but did not effect the items I was moving as I put them on plastic.

LINDA K. 
Clasificación:
5.0

Excellent customer service! I felt my trip was going to be safe and secure and it was! Gracias

Constance C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L. 
Clasificación:
1.0

Once again they placed fraudulent late charges on my trailer. This place is filled with criminals. I returned my trailer before deadline. Called and reported return to customer service but they persist in fraudulent behavior. Take their contract away from them!!!!!

Cynthia H. 
Clasificación:
5.0

I think its fine the way it is. No suggestions

KENNETH B. 
Clasificación:
5.0

Ron treated me very professionally. Especially since I was not an easy customer to deal with because of my attitude when we first met.

Jan Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

All good on this end.

RIchard W. 
Clasificación:
3.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Make the parking more clear.

David L. 
Clasificación:
5.0

Gangster Jeremy, Kevin and Ron have top notch customer service. Stop here with confidence for any U-Haul needs !

isreal R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle C. 
Clasificación:
5.0

The guys at Shine On were very helpful and friendly.

CRICKET R. 
Clasificación:
4.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keri C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

troy S. 
Clasificación:
5.0

Ron was great and very patient. The people who assisted with the move Pauco, Jerry and Kevin did a great job assisting me. They were friendly, hard working and a joy to work with.

Kellie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren W. 
Clasificación:
1.0

Blamed our truck for faulty wire on his trailer that he overlooked. Took over 2 hours and a third party to figure it out. Ripped apart our truck, pulling out fuses, and never once checking his own equipment.

ASHLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary N. 
Clasificación:
5.0

We drove through heavy rain and the trailer leaked so everything that had contact with the floor was soaked.

mike L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
3.0

Vehicle smelled very strongly of cigarette smoke. We are non smokers and small was almost offensive

Carl S. 
Clasificación:
1.0

We were charged double for everything. Was told one thing that was not honored.vwill be taking my business elsewhere.

Zella G. 
Clasificación:
5.0

Ron and his team were extremely helpful in getting me a truck for a last minute rental

chris Z. 
Clasificación:
2.0

El cliente no dejó un comentario.

Naomi R. 
Clasificación:
5.0

The guys are always very nice and helpful. Julie

Julie F. 
No se han enviado comentarios para esta ubicación.

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