El cliente no dejó un comentario.traci B.
Customer Reviews for Shields Storage & Resale
(U-Haul Neighborhood Dealer)
Seguin, TX 78155
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8:30 a. m. - 3 p. m.
- Mar.: cerrado
- Mié.-jue-: 8:30 a. m. - 3 p. m.
- Vie.: 10:30 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 3:30 p. m.
- Dom.: 8:30 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Eric A.
He was very helpful in helping put the trailer on the hitch.Bruce W.
It was a grassy lot, no one there. Checked truck in online.Vicki F.
Extremely courteous and congenial. Forthcoming with advise regarding truck rental and use.Bridgette Z.
El cliente no dejó un comentario.GRADY H.
best in the westron F.
El cliente no dejó un comentario.Robert C.
Work with people whom can't and didn't mean to put return at pick up slot. I will never rent U-Haul againLorenzo S.
El cliente no dejó un comentario.Thomas L.
El cliente no dejó un comentario.Joe D.
El cliente no dejó un comentario.JUSTIN M.
When I dropped the trailer off, at 2:30 Saturday March 5, (business hours 8:30 - 3 pm) I had to call someone, because no one was around. I was told they weren't checking in trailers now, and I could just drop it and leave. I was left to unhitch a 6X12 trailer by myself. I'm not sure why or how you would expect someone to do that. Very disappointing.Christopher E.
El cliente no dejó un comentario.SABRINA D.
Great service from mr shields.Richard M.
After hours drop off!GLENN P.
El cliente no dejó un comentario.William I.
The gentleman who helped me out was extremely nice. He was knowledgeable, helpful and quick.Maria D.
Once I figured out how to navigate the app. It was like a scanverger hunt. Nice truckDianna A.
El cliente no dejó un comentario.CHRISTOPHER W.
Online pickup is TERRIBLE. first of all I didn't even select that when I set it up. I wanted to do it at the counter. I get to the place and nobody was there, took me over an hour to get approved to got the truck online. Terrible experience.Zachary B.
Leroy was great. Super flexible and helpful in picking up the trailer. I would definitely use this location again.Megan B.
Very streamline return plan!KIMMARIE S.
El cliente no dejó un comentario.JULIAN O.
El cliente no dejó un comentario.RACHAEL U.
El cliente no dejó un comentario.Janna C.
El cliente no dejó un comentario.Mark B.
They were closed but he still came out just to say hello and make sure we didn't need any help!KIRSTEN G.
No one is at this location the number posted on the door did not have area code included make it hard to contact for a person new to area. Left message was not returned left message today and was returned but truck was not checked in till later today. Not a good feeling to just leave a truck at a business that is on the outskirts of town. I had a friend leave a truck at a location with just a drop box and two federal agents came to arrest him a year later and the business owner had passed and it took days to find the receipt. U haul was not very helpful while waiting ( this is why I would never have picked an unmanned business for the return). Turned out ok but still not a good feeling.Paul C.
El cliente no dejó un comentario.Robert C.
Nothing. This is a well run U-Haul location. Would be happy to use it again.Jerry L.
El cliente no dejó un comentario.Ramon C.
The original place I had reservation at was closed at the time of pick up. I call U-Haul & a very nice lady helped me out. I does seem that with every step during this recent move, U-Haul has made things just a little more difficult for me. It may just be the vendors that have your equipment that are the issue, but they are directly linked yo U-Haul and I consider them U-Haul. There seems to be no monitoring of equipment and its whereabouts. The staff at some of the equipment rental locations are "less than" as well. I have called U-Haul to ask a question only to get a completely different answer at the pick up location. There just seems to be no standard of practice. It's disappointing.Sylvia H.
El cliente no dejó un comentario.Dawn N.
El cliente no dejó un comentario.Karen V.
Always has the right equipment and fast checkoutâ€¦ Great!CHARLES H.
Nothing. Good jobCHARLES H.
El cliente no dejó un comentario.Amanda W.
El cliente no dejó un comentario.Chris R.
AC did not work, very hotCORINA G.
El cliente no dejó un comentario.BRUCE C.
Great service from Lloyd, worked through a computer issue on a Sunday afternoon 30 minutes before closing with good humor to ensure we were able to get the trailer. This location is for people who don't stand on fancy offices or glitzy programs, but appreciate good old fashioned service and solid well cared for equipment. Not our first visit and will not be our last!BELINDA S.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.Ramon C.
El cliente no dejó un comentario.ROBERT S.
Great location and super friendly staff!Dakoda H.
El cliente no dejó un comentario.Roy W.
We absolutely loved the service at Shields Storage & Resale! This will be our go-to location for all future rental needs. The owner is very friendly and helped us greatly when trying to figure out the mobile pick-up/drop-off.TIFFANY H.
Both places was Nice and helpful. The text when and where to pick up was useful. Graciasleticia C.
Great support and very helpful!MATTHEW C.
El cliente no dejó un comentario.CARLOS D.
El cliente no dejó un comentario.RHIANNON R.
Great customer service! Very clean nice trucks! Nice selection of inventory to choose from! Very clean trucks too.Kathy B.
El cliente no dejó un comentario.Pedro R.
My entire experience was terrible!!!! I will NEVER use Uhaul again or recommend them. I was suppose to have a truck in NB and was sent to a different city and then was not allowed to drop off at a more convenient location. The customer service number transferred me three times and threatened to fine me $1000 if I didn't drive and drop off at a different location even though they made me drive 2 extra hours to pick up my truck. That's just a small piece of my disappointment.Shaina C.
El cliente no dejó un comentario.Justo O.
Amazing customer service! I will always go through this location from now on!Hallie B.
El cliente no dejó un comentario.Paul J.
Nothing. It went quick and the operator was very friendly and knowledgable.Ronald W.
El cliente no dejó un comentario.Teresa H.
Nobody there. I called, no answer. Called again and was told to just leave it somewhere in back. GraciasMichael D.
El cliente no dejó un comentario.Adela M.
Computer outdated ... took longer for paperwork Needed for signatureLUCY M.
El cliente no dejó un comentario.Fred R.
El cliente no dejó un comentario.JAMES A.
Excellent service! Mr Shields was awesome!Jeffrey S.
El cliente no dejó un comentario.DOUGLAS C.
great location and staff. thanks again!jeff K.
Good place in seguin Good mannersAlice M.
El cliente no dejó un comentario.Debra H.
Excellent Franchisee!! Great Customer service.ROBIN R.
The man who runs this place is Awesome!Micah M.
El cliente no dejó un comentario.Stephan P.
no one there no instructions schetcheBill J.
This the best place clean place in seguin texasalice M.
El cliente no dejó un comentario.Kathy L.
El cliente no dejó un comentario.John H.
Everything was great. Leroy was excellent in his customer service and treated us well.IAN C.
El cliente no dejó un comentario.Jeff W.
I believe the gentleman's name was Leon. He was fantastic to work with. Very professional and great customer service.Omar V.
Good lactation boths sitesELOSIA ALICE M.
El cliente no dejó un comentario.Finn L.
It's top notchJames R.
Love the couple running the place , nothing to improve on this locationFred F.
El cliente no dejó un comentario.Robert G.
Nicest representative I have ever done business with.Wayne S.
El cliente no dejó un comentario.Lauren P.
El cliente no dejó un comentario.Robert D.
Leroy, shared his years of experience and he helped us chose the correct trailer for our needs.robert V.
Whole process was a wonderful experience (reservations, check in, check out ) Moving was hard...lolSteven F.
El cliente no dejó un comentario.Neil M.
Always great service. Don't change anything.IAN C.
No recommendations. It was easy to pick up and drop off. The size of the truck was just what I needed for the move. Gracias.John M.
El cliente no dejó un comentario.luis H.
No one there to take the truck but there was a number to call. the man on the phone was helpful and very nice.Patricia L J.
Love the politeness of the older guyFred F.
El cliente no dejó un comentario.francis H.