Comentarios del cliente para Shenandoah Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Shenandoah Rental

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Joe H. en

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Helpful and courteous service

James G. en

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El cliente no dejó un comentario.

Jami H. en

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El cliente no dejó un comentario.

james B. en

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El cliente no dejó un comentario.

Gloria R. en

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El cliente no dejó un comentario.

James M. en

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El cliente no dejó un comentario.

Charles C. en

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El cliente no dejó un comentario.

marc B. en

Grado:

Staff were very friendly and extremely helpful. My appliance dolly was already loaded and the truck was ready to go when I arrived.

AMY Z. en

Grado:

The Shenandoah Rental is EXCELLENT!

Wayne V. en

Grado:

El cliente no dejó un comentario.

Billy H. en

Grado:

Agent was very helpful. Needed to upgrade my rental. She had some corporate computer issues which slowed down the process. But she stayed calm and handle the issues very professionally. My only issue with the location had no public bathrooms. I drove in from a 4 hour drive. Had to leave to go another location then return. Otherwise clean.

Horacio H. en

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El cliente no dejó un comentario.

brent W. en

Grado:

Shenandoah Rentals is fantastic The ladies could not have been more accommodating

John S. en

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El cliente no dejó un comentario.

JESSICA D. en

Grado:

The lady that helped me could not have been better! Very nice and interested in how I was doing!

Robert W. en

Grado:

Customer Service was amazing. It was an older Truck than what I am used to renting. So of course it was not as clean and fuel-efficient.

Donald L. en

Grado:

Great friendly Service we use them all of the time!

Teresa Marie M. en

Grado:

The employee that I worked with was very helpful and very nice.

Dale P. en

Grado:

Uhaul changed the location I chose 3 miles from my house to another location 20 MILES AWAY THRU CITY MORNING TRAFFIC I WILL NEVER USE UHAUL AGAIB

Joe H. en

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El cliente no dejó un comentario.

RICKER C. en

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El cliente no dejó un comentario.

Sharron G. en

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El cliente no dejó un comentario.

Randy W. en

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El cliente no dejó un comentario.

Amy G. en

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El cliente no dejó un comentario.

Daniel E. en

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El cliente no dejó un comentario.

Tina K. en

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El cliente no dejó un comentario.

BILL L. en

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El cliente no dejó un comentario.

Michael M. en

Grado:

The folks are wonderful! Have used them locally for 20 years!!

Suzanne H. en

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El cliente no dejó un comentario.

Matthew M. en

Grado:

We had both Jim and Lisa working when we went to pick up our U-Haul this weekend, and they were the best U-Haul representatives we have ever worked with! I’ve used 5 U-Hauls in the last two years, but never from this location. Typically our process with U-haul has numerous bumps in the road and the representatives are far from professional. These two changed my perspective of the company by a lot! These two are the people you want working for your company. They were professional, worked extremely well together and efficiently. Jim even pulled our U-haul up while we were finishing paperwork with Lisa. Not once dealing with a rental truck company has that happened. Thanks so much to the two of you!

richard K. en

Grado:

The staff is absolutely incredible at this location.

Brian T. en

Grado:

El cliente no dejó un comentario.

DANNY C. en

Grado:

The location was great but the vehicles are horrible and gas this was a newer truck and they alignment was already off mean I got 5 miles to the gallon and all over the truck is painted better gas slim line to save gas time saver gas saver It was just a horrific experience inside that truck trying to get stuff moved and I will never use u-haul trucks again

Howard G. en

Grado:

El cliente no dejó un comentario.

angela C. en

Grado:

Best Service Ever!!!

harold Q. en

Grado:

Nothing

Brian O. en

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El cliente no dejó un comentario.

Joseph John F. en

Grado:

Have a group of workers in the back of truck. Moving sucks. Lol

Deborah Jean M. en

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El cliente no dejó un comentario.

mikey S. en

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El cliente no dejó un comentario.

mikey S. en

Grado:

I was very pleased with the entire process and the rep was very helpful.

Dora C. en

Grado:

Employees were awesome

Bryan B. en

Grado:

Very friendly and helpful employees

Fred J. en

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Dealt with personnel only via text while using the off hours delivery process and it was very helpful.

Anita P. en

Grado:

Coordination between pickup and drop off sites. Guy at drop off said he did not have any knowledge about my returning a truck and at first refused to take it. Leaving me with no other choices. He finally did take it

Douglas H. en

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El cliente no dejó un comentario.

Bryan B. en

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El cliente no dejó un comentario.

Connor D. en

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The staff was wonderful. Very helpful and kind.

Martin L. en

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El cliente no dejó un comentario.

Omar C. en

Grado:

Truck was 2 hours late.

Michael M. en

Grado:

Truck ran great and I had no problems. Definitely would recommend to anyone looking to rent a truck.

SUZANNE H. en

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El cliente no dejó un comentario.

Al M. en

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El cliente no dejó un comentario.

Michael K. en

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El cliente no dejó un comentario.

pamela H. en

Grado:

Remind them that they wanted to purchase mattress covers! I forgot to get mine while we were checking out. Thank you!

Toby P. en

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El cliente no dejó un comentario.

Brad S. en

Grado:

A/C quit working after 30 minutes and trip lasted 5 1/2 hours.

PATRICK H. en

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El cliente no dejó un comentario.

Robin Lee G. en

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El cliente no dejó un comentario.

Isaiah O. en

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El cliente no dejó un comentario.

Jason T. en

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El cliente no dejó un comentario.

Joshua V. en

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The customer service was superior.

Mary B. en

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El cliente no dejó un comentario.

SARAH S. en

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El cliente no dejó un comentario.

BRIAN O. en

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El cliente no dejó un comentario.

Tiffini W. en

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El cliente no dejó un comentario.

tracey W. en

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El cliente no dejó un comentario.

Janet F. en

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El cliente no dejó un comentario.

Michael O. en

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El cliente no dejó un comentario.

Donald M. en

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El cliente no dejó un comentario.

mary O. en

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El cliente no dejó un comentario.

Tammy S. en

Grado:

The lady was very helpful and assisted at a last minute situation.

Timothy G. en

Grado:

The car carrier rear wheel disconnected from the axial when we were backing up the trailer. I do believe that it was a bad bearing. The costumer service was great and I had no complaints with UHauls handling of picking up the trailor

Scott C. en

Grado:

Easy drop off after hours. Easy to find. Love being able to use the app to return.

Kurt O. en

Grado:

Friendly and accommodating staff!

Curtis H. en

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El cliente no dejó un comentario.

Jennifer H. en

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El cliente no dejó un comentario.

Dan H. en

Grado:

I had a new van to use. Also the check in and check out was great.

Scott W. en

Grado:

Drop went smooth, very helpful

Thomas M. en

Grado:

The requirement that I use my cell phone to take a photo of my driver's license is ridiculous. The app didn't work for me or the customer before me. What if I didn't have a cell phone? Counter person said I can't rent. We had to use her phone to do complete the transaction. U-haul has gone stupid. I'll use a different service next time.

Marsha S. en

Grado:

We had an issue at the start of the trip with the traction/stability system. The skid light stayed on when we first started to drive the truck. I drove for a short distance but decided to pull over and call U-Haul. After 30 minutes back and forth with the representative, I decided to turn off the truck to see if the lights would reset. They did. I informed your rep and she recommended that if it came on again I should proceed directly to a U-Haul. We did not have any other problems during the remainder of the rental time.

Robbie T. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

Wonderful place and so very helpful!!!!

Teresa C. en

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Great service. Friendly and dependable!

WILLIAM G. en

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El cliente no dejó un comentario.

sandra D. en

Grado:

Superior service

Tiffini W. en

Grado:

Love shelby and lena

REGINA E. en

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El cliente no dejó un comentario.

William S. en

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El cliente no dejó un comentario.

Norman B. en

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El cliente no dejó un comentario.

Ed Z. en

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great service

Patty H. en

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Excellent experience!

joe H. en

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El cliente no dejó un comentario.

PATRICK M. en

Grado:

The ladies do an excellent job at customer service.

Vito T. en

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El cliente no dejó un comentario.

michael A. en

Grado:

The guy working there was very nice and friendly

Thomas K. en

Grado:

The lady at Shenandoah rental was extremely nice. I definitely will be back and I will recommend to everyone. She is a definite asset to U haul and hope she is treated that way.

Phil O. en

Grado:

They went out of their way to make sure I had the equipment that I needed

Richard E. en

Grado:

Awesome experience

THOMAS T. en

Grado:

El cliente no dejó un comentario.