Running the store the way he is I honestly didn't like talking to someone on the phone while the guy from gas station Was attending more than 5 customers first And had to wait too longJeampiero H.
Customer Reviews for Shell Mighty Midget Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Was not able to pickup using the app and the location was having trouble with their software as well. Not the location's fault. ID's would not scan properly, and the system kept making the associate start over. The pickup location did great. Uhaul's software provider, not so much.CARL K.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Sharhonda P.
El cliente no dejó un comentario.Krill C.
El cliente no dejó un comentario.Patrick R.
The ramp to get in truck little wobbley. Over all good.vicky M.
Nothing for me. Don was exceptionally helpful and kind!Julia W.
The truck was clean, but maintenance was not done. While driving it shook the entire time couldn't pass 60mph. The check engine light came on and the shaking got worse. So, Uhaul needs to maintain the vehicles people are paying quite a bit of money to travel a vehicle breakdown is awful.Laurie C.
The person at this pickup site did not adjust my reservation as needed. I informed her that I did not have any of my reserved dollys and to remove them from my bill. She did not.Victor H.
El cliente no dejó un comentario.graham H.
Customer service excellent. No wait, easy experience and helpful, dedicated rental agent.Andrea F.
El cliente no dejó un comentario.Yeriston S.
El cliente no dejó un comentario.Bobby G.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Peggy H.
Very happy with the prompt and helpful service at the Shell Mighty Midget Mart Location! I rent a trailer a couple of times a month for our band equipment and the service is always excellent!Santo C.
Even after reserving a 20ft truck a month in advance, the day prior to my reservation I got an email stating that my reservation was cancelled without any explanation. Unilaterally Uhaul cancelled without consulting with me. When I called I was told you only had a 26 ft truck available. Way too big! The downside to a bigger truck was that I spent a LOT more gas than anticipated as I was making a trip from one state to another. As you might know gas pricing are at an all time high. Would not recommend anyone renting at Uhaul. Completely dissapointed!Edgardo L.
El cliente no dejó un comentario.Judith K.
Very helpfulterence A.
El cliente no dejó un comentario.allen P.
Great service and very good staff here!Trevor M.
El cliente no dejó un comentario.peter B.
El cliente no dejó un comentario.Santo C.
Excellent customer service!!! We were greeted in the parking lot when we arrived. We were immediately given help in locating and hooking up the trailer. Very easy to do business with, thanks so much!Brian T.
El cliente no dejó un comentario.Jon K.
Trailer met my needs. The trailer was dirty inside. I made arrangements with the location twice before renting it requesting someone be available to lift the trailer off my hitch. I was assured Sam would be available until 10pm. I returned the trailer sometime around 6pm and no one was there. The Shell attendant was not happy and said it wasn't his job and he was the only employee on site assisting gas customers. I asked male customer to assist without success. After about 30" the employee lifted the trailer off for me. He wasn't happy!!Sheila M.
No one around when I dropped off. Did the online check out and was forced to say the trailer was dirty to move forward with the check out. I was over charged $15.Brian H.
El cliente no dejó un comentario.JEFF K.
El cliente no dejó un comentario.Santo C.
El cliente no dejó un comentario.Robert J.
Not at all they have bad Attitude and they're not honest l had returned the truck before 7 on the 2 day plus I got the truck low in gas Little bit above the third Mark & I had put a gas from there before I return it the same way I got the truck,hwy Robbery the people offMohamed S.
I had to oil the ratchet mechanism in order to make them work. Luckily I had some WD 40 on handJohn R.
The cashier of the gas station has to help both gas station customers and u-haul renters. The wait was too long and the employee seemed a little frazzled when it got busy. The cab of the truck was dirty and my uhaul app was malfunctioning so the camera wouldn't take any pictures to add to the app when checkoutJoel W.
El cliente no dejó un comentario.Davis M.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.CEDINA M.
The gas attendant first told me to check in online and then told me to hook up the trailer on my own. On the return I experienced the same with a different gas attendant. I had to lift this heavy trailer off myself. This type of practice is unacceptable.David S.
El cliente no dejó un comentario.Everardo S.
Awesome staffFADI A.
El cliente no dejó un comentario.Gary S.
El cliente no dejó un comentario.NANCY L.
El cliente no dejó un comentario.ASHLEY B.
El cliente no dejó un comentario.Sandra S.
Keep doing what you all are doing👍, this is by far the cleanest U-Haul truck that I have every gotten!Steven R.
El cliente no dejó un comentario.Carmita C.