Comentarios del cliente para Shell Gas

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Shell Gas

Grado total:

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Raymond B. en

Grado:

If you GPS this location should you not know the area your GPS will take you to a location on HWY 11 north of Orillia where you cannot exit and there are no businesses, then I try to call the contact number that was left with my confirmation and no one will answer the phone. Try it, I was left driving around for 50 minutes trying to figure out where I was suppose to go. Although the equipment was clean the left tire was bald and I had concerns whether or not I would be able to complete my move without a mechanical failure.

JULIE C. en

Grado:

The truck leaked, it soaked my mattress and left a large stain. Many other boxes and other items were wet and had to be pulled out to dry. I would never recommend to use Uhaul. In fact I would recommend against using it.

JOHN C. en

Grado:

El cliente no dejó un comentario.

Nhu P. en

Grado:

Great service

Christine C. en

Grado:

El cliente no dejó un comentario.

Ron M. en

Grado:

Booked on line and when I went to pick up I tried getting it on my phone and the order said it was cancelled. This is the second time this happened this week.

Steven W. en

Grado:

There was some confusion about my reservation in your data base. Maybe you need to do a review?

Marlee C. en

Grado:

This is the second time I've had issues with uhaul. When I picked up my uhaul I asked to switch the drop off location to a closer location and the lady said yeah thatd no problem... low and behold it was a problem. They did not change anything and did not communicate anything. When I went to drop off the uhaul the guy at uhaul tried to call to confirm and the other uhaul place doesn't answer their phone at all so he was going to have to charge me over 200 dollars for a 70$ rental... how fucking ridiculous... so I had to drive to the other uhaul costing me more money in mileage... I would not recommend uhaul to anyone ever!

James P. en

Grado:

El cliente no dejó un comentario.

Sandee P. en

Grado:

The staff here was unfriendly, and rude. She had no patience or interest in explaining the bill to me as it seemed quite high. She showed no interest in us in anyway. I realize she works for the gas station but represented Uhaul abhorrently. The whole situation was uncomfortable and frustrating. I would never refer this location to ANYONE. I'm not sure I would recommend Uhaul either.

George M. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

The attendant was not expecting us to drop off the truck here. After completing the mobile drop off, we searched for the key box but could not find it. The attendant told us to give her the key, but could not find any information about us when she searched the database. She insisted we leave the key with her and asked that we write our name/phone number on a sheet of paper as confirmation. I'm still anxious about this strange drop off experience!

calvin S. en

Grado:

When I arrived to pick up the truck it was stuck in snow and ice.I was provided a shovel and salt to dig it out myself. I spent a half hour getting the truck out. This is terrible service, I paid to rent the truck it should have been ready for me. Not to mention the fact that I could have been injured while digging the truck out. When I returned the truck there was only one person working who could not go out to the truck to check the mileage and fuel level, again I had to go out and do the work of the supplier by taking pictures with my phone. I am not happy with the service at all.

KAREN A. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

This pick up location was our second pick. The original pick up was in Gravenhurst at 141 Phillip St. At the time of booking on line they indicated that it was open on Sunday June 17th. I called ahead to confirm, because we were coming in from out of town, and was informed that it would be closed. The girl Emily was rude and of no help what so ever. We found the second location and Rema was extremely helpful and fixed us up right away.

Lubomyr S. en

Grado:

The are very courteous and efficient operators.

Jennifer S. en

Grado:

The initial mileage was incorrect and wasn’t caught until i returned It. It was off by 50,000 miles! I only Rented it for four hours so they knew i didnt Travel 50,000 miles in four hours. But it was still an issue. The young lady who processed me was rude

Deborah Z. en

Grado:

El cliente no dejó un comentario.

beverley B. en

Grado:

El cliente no dejó un comentario.

Adam B. en

Grado:

El cliente no dejó un comentario.

Allison W. en

Grado:

Very friendly helpful service

karen S. en

Grado:

El cliente no dejó un comentario.

melissa H. en

Grado:

The girl is extremely rude and pushy. Also in a stupid place if your travelling south on 11 you have to go past it and turn around.

Guomin L. en

Grado:

El cliente no dejó un comentario.

Jacqueline M. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Scott B. en

Grado:

El cliente no dejó un comentario.

Timothy H. en

Grado:

I put in $125 worth of gas and maybe used $20 worth! It only had little gas in it when I picked it up! Is there refunds on the gas? I only used the truck for about 4-5 hours too! I returned way early!

MATT K. en

Grado:

Location was changed the morning of my rental to a location further from my home, with no mention of a reduced rate on distance traveled. We were moving to a house only 1.9 km away. Very casual check in and check out, without staff member visually checking truck for damages on check out.

Matthew R. en

Grado:

El cliente no dejó un comentario.