El cliente no dejó un comentario.Georgette H.
Customer Reviews for Shelbyville Mini Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MELISSA A.
Give that girl a raise in pay. She got us in and out quickly and we were very satisfied with her customer relations.DENISE A.
When we went to pick up our rental truck. The place was closed and there was no trucks there. The owner just happened to be at his home next door and came over to talk to us. He said they send people here all the time on the weekends and we are never open on the weekends. We called the scheduling office to explain that to some one and they were not at all helpful. She said because we were late picking up the truck there was nothing she could do about it. So we explained it again to no avail. We asked for another truck of any size that was close to our location and she said no trucks are left. We hung up and looked for ourselves and went to the nearest Uhaul and there sat a truck the same size we wanted. We went inside and the truck was available. I would not recommend calling the main dispatch office to anyone. It would be best to just so it yourself.ODELLA W.
The website needs work.DENNIS R.
no one there to hook up trailer ,had to do it myself ,Iam 76 years old hert my back,when I took it back was told I owed more money,thought it worked out days before pick up woman working there reused my card without my permission.not good.ROBERT R.
El cliente no dejó un comentario.Dwight B. | Overall Experience
El cliente no dejó un comentario.STEVEN T.
El cliente no dejó un comentario.Paul H.
If you rent one way and return before the 4 days you will not get a credit.LAURA LEIGH B.
Could not explain over charges and was not helpful at all. They were incorrect in overcharging for miles, gas, and days. We turned in a day early and was not over miles and gas was the same as rental it was sitting on a slant affecting the gauge reading, Not acceptable for us.DENNIS B.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.David D. | Overall Experience
If they break down and can not get any help from anyone at u-haul send another company that is available emediatly. And don't make them pay to fix it themselves and then charge them several hundred dollars after they did your employees job for them and paid to put better parts on your equipmentDANIEL B.
Your personal at this location was wonderful couldn't have asked for a better person to serve us.CHRISTOPHER R.
El cliente no dejó un comentario.SYBIL M.
El cliente no dejó un comentario.LEO B.
👍Alton T. | Overall Experience
We liked this facility very much. It was easy to apply and easy to leave when we no longer needed service.Rebecca W. | Overall Experience
El cliente no dejó un comentario.BRUCE or PAM M.
El cliente no dejó un comentario.Carol J.
All good.Phyllis W.
Running lights were not working, only the brake lights and blinkers on the back.Tony W.
El cliente no dejó un comentario.Kevin G.
The lady who took my reservation somehow didn't save it. Luckily they still had a truck the day I needed it. The process was a bit slow as she seemed to struggle with the process and said she was new.James H.
El cliente no dejó un comentario.Arron G.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.FERNANDO R.
El cliente no dejó un comentario.Michael C.
Good experience with personnel at this location. However, I had my pickup scheduled for 7am using the 24 hour truck share option. This location doesn't have that available. I was not able to pickup until 9am when the location opened. The uhaul employee who assisted me in making my reservation via phone doesn't work at this location. I'm not sure if it was a system glitch that allowed this. It was very inconvenient for me. An unfortunate situation, but hopefully one that can be remedied for future customers.EMILY R.
El cliente no dejó un comentario.mark C.
El cliente no dejó un comentario.Roy W.
El cliente no dejó un comentario.Vonn N.
El cliente no dejó un comentario.Elmer C.
Pretty good placeWilliam O.
Gave quote but more than doubled price when we picked it up. Saying they were not given correct info which was not true! Told the lady several times in the conversation it was a one way rental.Heath S.
El cliente no dejó un comentario.Jana R.
Honestly, just an unprofessional owner. I would not rent from them again.Michaela B.
El cliente no dejó un comentario.Joshua C.
I believe the transmission was going out on the unit I rented. I also tried to fill it up with fuel and the pump kept shutting off as it was full. It would not take any more but the gauge did not read full.Scott N.
I find it ridiculous that I spent closer to $1000 for a truck with no cruise control and a barely functional radio for a 500 mile move.Robertscott D.
The staff needs proper training on how to accept payments. They would not let me split the payment on two separate credit cards. It caused me a lot of stress and time missed from work because I had to drive to another city to another Uhaul location and let them do it!Tammy B.
Cigarette ash in the cup holder from person before returned with same amount of fuel but was told it was low and charger extra when I ask about the fuel got a don't care attitude wouldn't recommend U-Haul from this locationIan W.
staff was extremely rude and combative and forced my reservation back 4 hours. Upon returning equipment suggested I scrub the floors clean before she charged me for cleaning fees, second staff member inspected it and found no issues with the truck in the same condition. Was then told I was rude and ugly person and I also had a bad attitude and wasn't welcome back.Joseph E.
Have more than just one 15 ft truckBrian H.
There polite and helpful...Robert B.
They were very helpful in getting me on my way.Sherrie Y.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!