Only used for a short time but had a smooth transaction..ROBERT C. | Overall Experience
Customer Reviews for Shelby Storage
(Distribuidor de U-Haul del vecindario)
Shelby, NC 28150
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 9 a. m. - 5 p. m.
- Mié.: 9 a. m. - 1 p. m.
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Never had any problems place was nice staff was always very helpful. GraciasDIANE H. | Overall Experience
There were water damage on some of my boxes. I had a box with clothes and there were water damage on the box. I had to toss out the box due to strong smell of mold and mildred. There was a water leakage problem. I had to fight off a lot of spiders off my stuff before loading it on the truck. Sometimes access to the gate wasnt working. We had the storage for about 10 months.Joshua H. | Overall Experience
El cliente no dejó un comentario.Fredrick T.
El cliente no dejó un comentario.RUSSELL R.
El cliente no dejó un comentario.AMBER I. | Overall Experience
El cliente no dejó un comentario.Amy D.
They protected my stuff for 3 years. So thankful I was able to find this place when I needed it.brittany c. | Overall Experience
The only online check in and check out did not work on my phone for whatever reason. The contract never came through by email and none of the steps worked for checking in and checking out. The location and equipment and person helping were great, but the UHaul â€œcontactlessâ€ platform itself made things really extra stressful. It is not set up to work in more country locations where there is poor cell service. I was worried the whole time I would get an extra charge because I missed some step because none of the links worked like they should. Luckily the people working at the site were very helpful.Anna P.
This was not the location I scheduled to pickup from. I didn't realize that Uhaul had change the location to one where I had to drive a lot farther to pickup the truck. Uhaul should do a better job of getting the equipment where the customer scheduled pickup location.Guerry S.
El cliente no dejó un comentario.dean D.
El cliente no dejó un comentario.INGRIN C.
El cliente no dejó un comentario.Joshua H.
El cliente no dejó un comentario.CHRISTINA C.
I would have liked a paper contract. I believe there was a typo in the email address and I never received the original contract.KIMBER L.
El cliente no dejó un comentario.ezekiel B.
El cliente no dejó un comentario.Jada M.
Super convenient for my location, wish I would have been able to use this location for my previous drop-off a few days prior. Rep was friendly and efficient. No hassle drop-off.ROGER H.
Tabitha provided everything I needed and more. I was very happy with her customer service. I will definitely recommend her and that UHAUL location to a friend.Erik M.
Please make sure you don't change our pickup location for our truck last minute.Danny Z.
El cliente no dejó un comentario.Brett W.
El cliente no dejó un comentario.wayne M.
El cliente no dejó un comentario.Heath G.
when the customer updates their phone number with a customer service representative over the phone and on their account online as well it would help if you actually called the new number to tell them they have to drive to the middle of nowhere to pick up their equipment instead of where they originally thought they were supposed to go. then it would help if you didn't have to wait for 45 minutes for the computer to update after you already were put an hour behind because the lack of a phone call. then it would help if the truck wasn't parked on a hill when they Mark the fuel gauge so you don't run out of gas 2 miles down the road. And it would also help if the brakes actually worked and the thing didn't steer like a school bus. Next time I'll just use Penske. Even if it is more expensive.Brandon Q.
El cliente no dejó un comentario.SANJAY P.
El cliente no dejó un comentario.Meredith R.
El cliente no dejó un comentario.PAMELA W.
El cliente no dejó un comentario.John G.
Dropped off after hours, but received my accurate email receipt first thing the next morning.MEREDITH R.
El cliente no dejó un comentario.MICHAEL O.
U haul"s rates are too high. Personnel was great to work with !Edwin S.