We were originally booked with a location in Seneca, PA- went to check-in and it was awful- old equipment and the lady just kept saying I don't know anything about it AND, had nothing confirming my order. I cancelled and went to Shawgo location in the next little town. I would NOT want my name associated with the place located in Seneca- you better send someone out there to check on what they are Representing for UHAUL- it's BAD!! Shawgo was great at getting us fixed up with what we needed- nice employee and nice equipment. Also- your hub dispatch folks are AMAZING! I called a couple of times with questions and they all were just TOP NOTCH!
Michele M.
Customer Reviews for Shawgo Real Estate
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The only thing going for U-Haul is the girl that let me pick up the truck. This was a huge inconvenience and lack of empathy. Terrible customer service, and brand representation from corporate. Will always seek Penske or budget from here on forward.
Patrick D.Fast and easy service. 👌
BRANDON C.Fuel gage float sticks it was stuck under half a tank i had to put $60 in it the. It unstuck and went to 3/4 of a tank
Corey B.I had a hard time getting into the 15 ft truck. There was no step on the side. It would be nice if they could provide a small stool for shorter people or people with arthritis.
Brenda S.Working with Kailyn was a wonderful experience. She is great with customer service and interaction.
Jean S.Friendly and courteous staff that went out of their way to help us. They even gave us snacks. If they would just offer beer that would be an improvement.
Dana S.Shawgo went and changed me twice 70 something and anthor 48 something so I will never deal with them again
Richard S.