The women who rented me the truck was very professional
Robert B
Customer Reviews for Shas Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
By far my best experience with UHaul great attitude as opposed to my last transaction! Thank you!
LAMAR DI rented the uhaul it was 106 but it said it was 29 dollars i paid 15 for insurence it was less than a quarter tank of gas i only made 1 trip and dropped it back off to the uhaul place i did not get my deposit back and i had to pay them more money when i dropped it off at 12pm something is not adding up
dante cNo comment
Rachel PAll good.
Rachel PTruck was real dirty no gas and couldn’t hit the freeway due to trans problems on the truck and still got charged
tyreese mGreat customer service and equipment
Karen KYall had great customer service...
Mietta JThe lady that helped us was wonderful
nicole bI definitely will like to thank staff at Shas furniture. There was a mistake on my bill and I was very difficult to deal with when I called. They maintained their professionalism and called customer care for me and resolved the matter in 3 minutes. I think Shar big time.
Meir IJob well done
Kevin HNo improvements needed. I give this location an A+
patricia bOwner was very nice.
tonya cthe customer representative,Sean & Kitta was so nice, courtesy, and helpful I will go back to them and recommend them.
Nancy hOutstanding
Lavenia BThe employee had a bad attitude
Diana BVery Curtis and manageable. Management was very easy to work with and they answered all of my question.
Claude WSend them there.
Shakitta CExcellent customer service...
MONETA MVery pleasant. Excellent customer service!
Gloria CGreat service
Jamar HHard to see from road. Very limited inventory but extremely friendly and helpful retailer. This location does not have any accessories for U-Haul Trucks or Trailers.
stephen PThis is my second time renting from this location and everything always goes well.
Stephanie BExcellent service. Very friendly folks
Kate MNone
Sean LEveryone was nice
Shaun WGreat customer service. I am a standing customer in the future
Nivla MNothing was ready a the time requested. I asked for the next size up which I believe is a 15 inch truck. They added furniture dolly, utility daily, all essential things on my order that I never ordered. So overall service was very poor and I wasn’t really able to move everything like I should have been able to do.
Shryell LThe attendant was a pleasure and I would definitely patronize this location again
Dionica WAwesome experience
Erik TThe crew at the pick up location was helpful and friendly. The Mobil check out was slow and system did not respond or work corderly. This is my second time attempting to use this system and it is a waste of time to even try to use it.
Scott SGreat staff, efficient check in / out, friendly atmosphere. Will rent from here again for sure!
David MAmazing team at Sha’s. Best experience I have ever had with U-Haul. Hands down.
David MThe team was very helpful, personable, yet professional. They had a very efficient process for renting the truck, and the prices were unbeatable.
Donna CAfter hour drop offs should be easier to do. After attempting to drop off the van key which was too big to put in the slot, I had to drop the key in the mailbox.
CHARYSMA DVery friendly no problems went smooth
Daniel WI see how they have 5 years with U haul. Professional, helpful,kind and knowledgeable. I would recommend this location to all my friends.
DEBORAH MProactive communication regarding availability of requested equipment.
Todd SThey were rude and very unprofessional they lied about my card being declined and cause me a whole days delay, I was moving from Michigan to Georgia. After leaving the pickup location
Walona HThis place is horrible. They were so unprofessional, unorganized. They couldn't find the key. The rep didn't know what she was doing. The guy went outside and swept the truck out when we were trying to leave. It took 30 minutes when I had already reserved over the phone. The worst.
ANITA EThe engine light on the truck was on, it was filthy on the inside, glass and water was in the box part of the truck. , and it smelled bad. I don't think I should be charged a cleaning fee because the truck was nasty when I picked it up. It was after hours so I couldn't speak to anyone. Even the key box didn't work with the original combination that was given. I had to call to get further instructions in the pouring rain. I will never rent from then again. They weren't my choice anyway. They were the only establishment that had the size I needed at the time.
Penelope MThe associate was cocky and condescending. He commented that I parked the trailer to far down the street and he wasn't going to get it, then turn to my father and addressed him asking him to bring the trailer closer, although it was my reservation and my car. The location was shabby and unprofessional looking.
Karalyn HYou are just fine keep up the good work it been a pleasure to do business with you thank and have a good day Mr Payne
WILLIEJ PHey guy at the front desk was very polite
CLAUDIA AHe was nice and friendly
ANITHA N