Customer Reviews for Shantinique Records Inc
(Distribuidor de U-Haul del vecindario)

142 comentarios

8933 Harper Ave   Detroit, MI 48213

(313) 882-5223

Horarios de la ubicación

  • Lun. - sáb.: 11:30 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(313) 882-5223

8933 Harper Ave
Detroit, MI 48213

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 11:30 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Make the after hours drop off directions clear for customers. Gate was locked when I arrived and the directions said to park in the lot.

Sierra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
4.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney R. 
Clasificación:
5.0

Check the brakes on the equipment.

LaShawn H. 
Clasificación:
4.0

Just have a phone number so we can call after hours.if we don't understand what to do with the truck.thank you.

Everlean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLOYD ANTHONY L. 
Clasificación:
3.0

I had to wait far too long to be waited on. However my original problem was with the Livernois location I called in and made a reservation gave all my information and when I got there they had no record of my call. I had to call the 800 number to make a reservation ended up going several miles out of my way to be able to get a man

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRIE DENETTE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean G. 
Clasificación:
3.0

El cliente no dejó un comentario.

kelsey W. 
Clasificación:
4.0

Delightful people. Hard working.

Barry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLOYD ANTHONY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin H. 
Clasificación:
1.0

The truck was ridiculously raggedy. I couldn't go at a normal speed and it was embarrassingly loud. I have never in my life drive a raggedy uHaul like this. The owner at Shantique records was extremely rude. I wil NEVER rent from here again. This have been the worse experience EVER!! And I was over charged. The gas was only at 1/4 tank when I picked it up so I returned it at the same exact 1/4 tank only to turn around and still get charged for fuel. I will NEVER rent a uHaul on Michigan again. This is ridiculous.

Quawana P. 
Clasificación:
5.0

This is a great place to go and you will not have a problem with someone answering the phone. Excellent Customer Service Thank You so much for being there for me when I really needed the services.

TYRONE DARNELL A. 
Clasificación:
5.0

The staff are a cute elderly couple and they're extremely kind. The store is clean and packed with goodies as well.

Paris H. 
Clasificación:
2.0

The truck the I reserved wasn't there I was not called or notified. When I arrived they had a larger truck and one of the personal didn't want to give me the truck for the same price. The whole process caused me to be short on help. From waiting on the other truck to be processed. Then the truck was on a 1/4 of a tank I used one line of gas and was charged more than $40 to my card.

Lawanda T. 
Clasificación:
5.0

N/C

sandra E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Unique R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel M. 
Clasificación:
5.0

outstanding service.

FLOYD ANTHONY L. 
Clasificación:
4.0

This place was the third place we had to go to get a truck. We made reservations at the Inkster store and to be told our truck hadn't come back and they didn't have a truck for us. We waited an hour for them to find us a truck only to find out hey had a truck but gave it to a customer who didn't have a reservation at that store. We was promised a 50 dollar credit but didn't receive it. The worse experience ever!

Toyaka J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jacques P. 
Clasificación:
3.0

El cliente no dejó un comentario.

david C. 
Clasificación:
1.0

Location was in the ghetto I tried to change it to a closer location in Personnel was rude to me. Several vagrants doing illegal drugs in the parking lot and I felt I was in danger.

Jon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC Q. 
Clasificación:
3.0

Service was very fast and accurate. I reserve a Arii online got serviced the same day.

LaKeisha A. 
Clasificación:
5.0

The couple that helped me with my rental were incredible!! Super helpful, professional and courteous as could be. Thank you!! Will be back to y'all when I need Uhaul in the future. Would recommend to anyone to go there. It is attached to a very cool shop, clothing, music, dvds,...

Matthew B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ivonne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber W. 
Clasificación:
5.0

Very professional and friendly staff

darryl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Porache M. 
Clasificación:
1.0

Old truck, steering column and dragging

regina B. 
Clasificación:
5.0

Nothing Customer Service was awesome

sylvia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY W. 
Clasificación:
5.0

Absolutely nothing..🙂

jamarcus T. 
Clasificación:
5.0

Everything is always nice, the workers, the truck and above all the service.

MARGARET A. 
Clasificación:
5.0

Open up a little early then what they open up because I waited for about 2 hours and then left and had to go back I think they should open up at 9A.M.

tamara K. 
Clasificación:
3.0

The steering was shaking and had to hold it hard all time to keep it going straight. I had to drive 200 miles doing that I hope you understand how stressful it is. I like uhaul and will use again for sure but hope I don't or matter of fact no one should get that kind of 17” truck and feel pressured with the load they are carrying and holding steering like it's gonna fly Thank you

prabhat A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

Great experience will use them again

sharon M. 
Clasificación:
5.0

Rent out some ferraris and Lamborghinis !😆🏎🚗

Perrin G. 
Clasificación:
1.0

The Man and his wife who serviced me was rude and unprofessional, the man told me his name was Barry. Barry implied that I couldn't read he insulted me and was disrespectful. He makes the U-haul business look bad. I will never do business there again.

Mary R. 
Clasificación:
5.0

Due to covid hopefully the truck are being wiped down or sprayed with lysol. Maybe have a small bottle of hand sanitizer in the truck for customers

christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geneva S. 
Clasificación:
4.0

Sure. Don't allow customers to reserve a truck. if it's really not available. I had to go to 3 different locations. I reserved the day before. The pick up location did not have any trucks available. Upgrade ur systems. Better communication and instant $50 refund at the end of the sales transaction. When u break your reservation promise to the customer. Thank You

APRIL LATREASE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jw W. 
Clasificación:
1.0

I was over charged.

clifford S. 
Clasificación:
5.0

Keep doing what you're doing!!

edward D. 
Clasificación:
5.0

Great service all over city, need more Uhaul locations.

marvin G. 
Clasificación:
5.0

Definitely! Fast, efficient, and friendly service. Convenient location.

patrica G. 
Clasificación:
5.0

They were very nice and professional

kimberly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miyah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

vanessa A. 
Clasificación:
5.0

Nothing , this place was great ???? my first experience using uhaul and he walked me through everything likr a true owner should

Jeremiah M. 
Clasificación:
5.0

There is nothing to everything went great thank you for your service

Constance P. 
Clasificación:
3.0

I wasn't supplied with a furniture dolly and was t contacted about it getting a refund for it

elijah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glesdia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

jw W. 
Clasificación:
5.0

Barry and his wife were very friendly and helpful. Uhaul was very clean inside cab and in back storage space. Will definitely be back to use their service!

ebene D. 
Clasificación:
5.0

El cliente no dejó un comentario.

shiquita B. 
Clasificación:
4.0

El cliente no dejó un comentario.

rebecca A. 
Clasificación:
5.0

Excellent customer service. Very professional. Great premises.

Hannah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

shantell A. 
Clasificación:
5.0

El cliente no dejó un comentario.

gail C. 
Clasificación:
5.0

Keep being excellent Shantiniques!

erica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakendra E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K. 
Clasificación:
5.0

Nothing.....The location provided excellent customer service.

Classie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashawnda H. 
Clasificación:
5.0

Good people to do business with

teshima B. 
Clasificación:
5.0

Awesome service they are very personable professional people. Would definitely recommend them to family and friends

Justin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin G. 
Clasificación:
5.0

The experience was warm an friendly. The manager went out of way to accommodate me. Thank you!!!

DONALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence S. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antoinette L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBBIE S. 
Clasificación:
5.0

I didn't believe the gas registered correctly and I am being overcharged wrongfully.

Sandra F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fahd S. 
Clasificación:
2.0

Took forever to get the truck. Clerk was not knowledgeable on U-Haul point of sale

Indyia M. 
Clasificación:
5.0

Stay as you are... ?? ?? Great service!!

NYKIA C. 
Clasificación:
5.0

Customer service at this location was stellar. I do not see any area that needs improvement.

Shaheda B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamesha B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
4.0

The staff were very nice and friendly.

LAURA D. 
Clasificación:
5.0

Nothing great quick & fast service very nice people

Gwendolyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA H. 
Clasificación:
5.0

Great customer service and clean nice truck.

Chastity P. 
No se han enviado comentarios para esta ubicación.

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