Customer Reviews for Shalom Hair Salon
(U-Haul Neighborhood Dealer)

49 reviews

1708 N Wood Ave   Florence, AL 35630

(256) 712-2432

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 712-2432

1708 N Wood Ave
Florence, AL 35630

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hector Marchan 
Rating:
5.0

Shannon went out of her way to be helpful, unlike the manager at the Florence Blvd location, that I first attempted rental from. I would NEVER recommend to that facility (Florence Boulevard) to anyone for anything, as long as she is a manager. Because we were moving, I had just updated my license, to our new address. She would NOT use my paper license, even though I had Corp customer service on the phone, and they stated that it was no problem to use it and I had my old license available, as a backup. The manager at the Florence Blvd location needs more customer relations training. However, Shannon at the Wood Ave store was a pleasure to deal with and I would rent from her facility again.

TODD GILLREATH 
Rating:
5.0

Nothing keep doing what you doing

Ray Mccall 
Rating:
5.0

Customer did not leave a comment.

Brittany Vinson 
Rating:
3.0

Customer did not leave a comment.

Bradley Sager 
Rating:
3.0

Did not receive the dolly I paid for and did not receive reimbursement for it. Made the move much more complicated without it.

Ty Goodwin 
Rating:
4.0

Customer did not leave a comment.

Jeri McGuire 
Rating:
5.0

Customer did not leave a comment.

Stephen Hawkins 
Rating:
5.0

Romans 8

MARK HARRISON 
Rating:
4.0

Customer did not leave a comment.

Joe King 
Rating:
1.0

I got charged $56. I actually dropped the truck off a day earlier than I was supposed to. There should not have been another charge.

SHARON MADDOX 
Rating:
4.0

Customer did not leave a comment.

Ashley Remkus 
Rating:
5.0

Customer did not leave a comment.

Dajah Harris 
Rating:
4.0

Customer did not leave a comment.

Samantha Smith 
Rating:
5.0

Customer did not leave a comment.

Billy Robertson 
Rating:
5.0

Customer did not leave a comment.

Krunal Patel 
Rating:
4.0

Customer did not leave a comment.

JAROME KIRKLAND 
Rating:
5.0

Customer did not leave a comment.

glenda barnet 
Rating:
5.0

Thanks had a great experience. If i need again i will be back

Rebecca Atkinson 
Rating:
5.0

My Uhaul reservation was not sent to Shalom Salon. They had no record, even though I had been sent a confirmation (24922934) by Uhaul. Thanks to the very courteous, friendly, capable, and concerned people at Shalom, I was able to get a truck to make the move. They went above and beyond to fix Uhaul’s error.

Christopher McGee 
Rating:
1.0

I waited for an hour past my pick up time for someone to show up and give me the keys. How do you guarantee your reserved time or pay 50 dollars to the customer but not follow up to that. Horrible service and I will not be doing business again.

Keandre Smith 
Rating:
3.0

Customer did not leave a comment.

Stan Roberts 
Rating:
5.0

The customer service was great and they facilty were we picked the vehicle up were super nice.

Amanda cutliff 
Rating:
5.0

Didn’t meet anyone contactless drop off

Amy Freeman 
Rating:
5.0

Customer did not leave a comment.

Francois Lesage 
Rating:
4.0

Customer did not leave a comment.

Randall Talley 
Rating:
5.0

Customer did not leave a comment.

Brittany Jones 
Rating:
4.0

Great people to work with.

David Bergeron 
Rating:
3.0

Customer did not leave a comment.

Kimberly Vandiver 
Rating:
3.0

Noone was here after hours drop off

THOMAS JANES 
Rating:
5.0

Customer did not leave a comment.

Christopher Weldon 
Rating:
4.0

Merchant was very helpful and a pleasure to do business with.

steven shelton 
Rating:
4.0

The gas was on completely empty when I got it which made me nervous having to immediately find a gas station. Besides that it was great!

PIPER GOLLEY 
Rating:
5.0

Customer did not leave a comment.

Cedric Johnson 
Rating:
3.0

Customer did not leave a comment.

Debra Aldridge 
Rating:
3.0

U could let a person Kno up front and ahead of time if u plan to charge any extra charges on their card before doing it, especially if the person ask that question multiple times? How much r ya charging my card? I asked 3 times if it was gonna be a a 63 dollar charge and each time his reply, was a yes and in fact it was charged a 124.96 and that's a big difference to me, especially when I live on a fixed income and was traveling to Michigan already

marsha hurshman 
Rating:
3.0

Customer did not leave a comment.

Nikethia Grubbs 
Rating:
5.0

Customer did not leave a comment.

Adolfo Martinez 
Rating:
5.0

Customer did not leave a comment.

MOnica Hampton 
Rating:
4.0

Customer did not leave a comment.

Micheal McLeary 
Rating:
4.0

Customer did not leave a comment.

Rachael Cantrell 
Rating:
5.0

Customer did not leave a comment.

shamika russell 
Rating:
3.0

The person to help with hook-up was in and out. Not available at times. The trailer was clean on inside but was dirty on outside. Mechanically it seemed ok.

dennis brooks 
Rating:
4.0

intake was very slow but they were very kind.

ramona pace 
Rating:
2.0

Train the staff. Didn’t know how to use computer to get out contract. We reserved a week ahead to prevent any problems. My husband went to pick up and no one was there. Then they said they were having computer problems. They gave him the trailer but later called my phone to finish contract. I work night shift. It took 4 phone calls to finish up contract, one of which I was told our truck wasn’t compatible and to bring back trailer. It was compatible because we specifically checked into that the week before. Then was told the contract was going to be emailed and it was not. Had to call back next AM while traveling on the road to get it emailed. Again had to wait on hold for her to ask how to get contract sent. Then was never informed we needed reservation to drop off later. Was told we could just leave it at any uhaul provider which was not true; which caused a problem with drop off. She was nice but did not know how to set up the system. Would not recommend

Linda Brazelle 
Rating:
5.0

Unlike the Birmingham location Shannon was very professional very kind and very efficient. You were in and out of there no time she inspecting the vehicle thoroughly and then energy started to have a problem with her computer this was not her fault by any means but she handled it perfectly. she told me I was good to go and that you would call me if there's any problems that you would finalize it on her own time that's me means the world that shows that that person really cared about their customer and I will continue to use U-Haul simply based on Shannon professionalism absolutely fantastic.

matthue leonardi 
Rating:
3.0

Customer did not leave a comment.

jimmy smith 
Rating:
3.0

Very helpful, but is not a store front. But appears to be a daycare center with a beauty shop in the rear

jimmy smith 
Rating:
3.0

Customer did not leave a comment.

Ashley Bowling 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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