Everything and everyone was outstanding.
Charles M | Overall ExperienceCustomer Reviews for Shalimar Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service! Setting up for the storage unit over the phone was fast and easy. And Billy is a great guy! Looking after his customers for their best interests and storage needs!
Pablo G | ReservationStorage is great was ready for me Nice young lady who successfully got me going on the phone Billy nice man came to say hi "if i need anything to go to feont office" i actually did need him to help me open the next day. All is great Thank you all
Belorurse J | ReservationThey are not available from 7-7 like they promise. The call center is useless when you actually need to reach someone to open the facility. Do not rent here!
Jason B | Overall ExperienceColin, the manager, was always responsive and helpful.
LEWIS C | Overall ExperienceColin is exceptional, he made the transition so manageable, and accessible, and comfortable. I've looked at different storage unit facilities...but I like dealing with Colin.
jennifer b | Overall ExperienceVery easy to work with and had zero complaints or issues. Thank you guys!
David S | Overall ExperienceVery well managed. Clean, secure, and convenient. Service is excellent and courteous. I must apologize for getting behind on rent. It has been a tough year for some. No excuse, just would like to acknowledge Shalimar Self Storage for the kind consideration. Thank You. Sincerely, Doug Aho
Doug A | Overall ExperienceExcellent service. I was at another storage facility in Fort Walton previous to here and you guys blew them away.
Gregory F | Overall ExperienceI wasn't even ware that my tenants had stopped using the storage unit. Thank you so much for notifying me. Do I owe any money or is any rental money due back to me? Thank you, Janet Guzalak
Janet G | Overall ExperienceI always felt that security was excellent. Access was available when I needed it. No problems were encountered in the many years I rented the storage unit. I appreciated the ease of checking out. I would recommend this business to anyone in need of a storage unit in the Shalimar area.
WILLIAM O | Overall ExperienceFast service clean facility
Brad G | ReservationOn site manager Collin was very nice and helpful.
Dottie C | ReservationWe are supposed to get an appointment to see the storage and location and no one called us back 1 So we aren't interested anymore please cancel the reservation
GENE R | ReservationThe storage facility was supposed to contact me and never did. I'm stuck with a whole 26 ft U-Haul truck with no place to go and have to look for another place!
derek m | ReservationThe manager Collin was awesome explained everything to me from beginning to and was very helpful when needed and conducted his business in a professional manner I would definitely recommend anybody
THOMAS B | Overall ExperienceThe guy managing the place is amazing. He goes above and beyond to help you.
Randy H | Overall ExperienceFriendly staff and great location
Dylan J | ReservationCould use more lighting where my unit was located. Very clean. Manager was great.
Di W | Overall ExperienceClean and accessible. Good choice if you are looking for a reputable facility.
STEVEN S | Overall ExperienceThank you!
Frank G | Overall ExperienceExcellent service. Collin will take care of you.
Jeremy P | ReservationThe unit is clean and the staff was very helpful
Jeffery E | ReservationThank you!
Frank G | ReservationCollins and the other staff were very accommodating
donnie b | Overall ExperienceI used the storage unit for 2 years. Never had a problem. Great customer service. I would absolutely use again.
DANIEL M | Overall Experience