Customer Reviews for Shakopee Mini Storage
(U-Haul Neighborhood Dealer)

1,849 comentarios

1885 Eagle Creek Blvd   Shakopee, MN 55379

(952) 445-9427

Horario de oficina

  • Mon-Fri: 8 am - 4 pm
  • Sat: 7:30 am - 10:30 am
  • Sun: Closed
Horario especial
  • 7/4/2025: cerrado

Servicios en esta ubicación:

Contáctanos

(952) 445-9427

1885 Eagle Creek Blvd
Shakopee, MN 55379

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am - 4 pm
  • Sat: 7:30 am - 10:30 am
  • Sun: Closed
Horario especial
  • 7/4/2025: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey M 
Clasificación:
5.0

Service was great, staff was very friendly and helpful. Decent prices.

JOHN T 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY D 
Clasificación:
5.0

They're closed most of the weekend so I had to drop off the vehicle myself. Didn't know they would be closed. The signage was helpful and useful though.

COLE P 
Clasificación:
5.0

Quick and easy.

William V 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W 
Clasificación:
4.0

Friendly and helpful reception and service

HAROLD S 
Clasificación:
5.0

Christine quoted me $20 a day for the extra days… the bill states it is $40. Just curious? Other wise she was very accommodating!

sue s 
Clasificación:
5.0

Always professional and plenty of trucks to rent. Make sure to inspect the truck and equipment before you leave the lot, send your photos on their easy-to-use site and MAKE SURE THE DOOR IT LATCHED SECURE!!! Some bumps in the road can jar a door open - thankfully our truck was not filled, yet. Close call.

JONATHAN E 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O 
Clasificación:
5.0

People where very pleasant, upbeat and helpful. Timely in answering my phone question. Simple and smooth process from registration, hook up of the trailer and return.

SHELDON A 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W 
Clasificación:
5.0

El cliente no dejó un comentario.

Abram M 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan G 
Clasificación:
5.0

Great service. family is wonderful to deal with. take care of all my needs.

BRET B 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN B 
Clasificación:
5.0

They were awesome!

DUSTIN B 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M 
Clasificación:
5.0

The Shakopee location has excellent customer service, as they were very helpful, prompt and courteous.

Todd M 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN A 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S 
Clasificación:
5.0

Experience could not be improved on. Pick up and return went very well.

STEVEN D 
Clasificación:
3.0

Second time renting from this location and the items were not in the truck - this time furniture pads and furniture dolly were not in the truck. Marked during check out they were not available and yet was still charged for them.

MICHAEL R 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER C 
Clasificación:
4.0

El cliente no dejó un comentario.

DEVIN J 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER T 
Clasificación:
5.0

My experience at this location was awesome. Shoutout to the team there

DIEGO E 
Clasificación:
5.0

Great job.

George N 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail B 
Clasificación:
5.0

This team is always friendly and helpful.

JOHN R 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW K 
Clasificación:
5.0

Best location I have rented from.

BRIAN I 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin K 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B 
Clasificación:
5.0

Super friendly and helpful. Great people there.

PETER K 
Clasificación:
5.0

The cargo van that I was provided was not clean at time of pickup.

BRIAN K 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H 
Clasificación:
2.0

Rented a 20' box truck twice within a week. The first one had a loose dolly in the back that slammed around inside the box all the way to the site. I was also charged a predatory fee because I underestimated the amount of fuel to put into the tank after use. How would I know? You don't provide the fuel consumption rate anywhere. Both times I rented a $15 insurance fee was added on without my consent.

RICHARD O 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M 
Clasificación:
5.0

Easy return. Thank you

TED K 
Clasificación:
4.0

It was all great! No reccomendations at all.

Carrie G 
Clasificación:
5.0

I have rented trailers from this location several times. Everytime has been a 5 star experience and I would give 10 stars if I could for my most recent. I rented a 6X12 trailer and went to pick up but I was by myself and could not get on my hitch due to the weight. The front counter employees were quick to respond and brought me a jack to lift up trailer to hitch. I will be renting from this location anytime I need to rent a trailer. Thank you both again!!

ROBERT L 
Clasificación:
3.0

I would like to know why I’m being charged for the previous person not cleaning the truck out when I did clean the truck out so please somebody call me back with my $25 because I shouldn’t be charged for something that the previous one didn’t do when I did clean the truck out720298313

STEVEN S 
Clasificación:
1.0

ADDED WIFI TO THE PARKING LOT. stood out there for 20 plus minutes for both pick up and drop off. Pictures were not loading through the app. had to tuen off and start the truck about 4 times to keep taking a picture. Then they charged me 46 extra dollars for gas filled up because they claimed it was slightly under 1/4 tank.

Hannah L 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK P 
Clasificación:
5.0

El cliente no dejó un comentario.

John L 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH H 
Clasificación:
5.0

Great service

DAVID C 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H 
Clasificación:
3.0

I have rented there multiple times. Customer service is hit or miss. Sometimes rude. I only rent there because the location is convenient.

KEITH C 
Clasificación:
5.0

Staff are always kind and friendly. I love going to this location for pick up U-Haul equipment. This is my top rated location.

ANDREW E 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT B 
Clasificación:
5.0

El cliente no dejó un comentario.

Joost N 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIC B 
Clasificación:
4.0

El cliente no dejó un comentario.

Judy H 
Clasificación:
3.0

El cliente no dejó un comentario.

GARRETT T 
Clasificación:
4.0

the mini storage facility had large numbers of both trucks and trailers so there was nowhere to leave equipment after hours except in an area signs indicated I should not.

Christopher C 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT J 
Clasificación:
5.0

All about ease… got in and out with zero hang ups. Just rented a trailer, but it was a great experience.

CORY B 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD V 
Clasificación:
2.0

1. update your website with times that are actually available for picking up uhaul. not times that rental location is closed 2. have someone available to help unhook very heavy uhaul from hitch of vehicle. 3. people were kind ~ the systems in place at this location make it difficult for me to rate it any higher than a frustrating experience 4. the uhaul worked well for us

ANNE H 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla H 
Clasificación:
5.0

I rent same trailer 2 x per year for last 5 years. Always NO hitch or surprises

LEE G 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy H 
Clasificación:
5.0

Nothing leaps to mind. The folks at the rental agency in Shakopee were very pleasant. The truck, with about 22k miles performed very well.

JEFFREY H 
Clasificación:
4.0

El cliente no dejó un comentario.

Sebastian L 
Clasificación:
5.0

Christine was very helpful.

KEVIN L 
Clasificación:
5.0

Excellent service

GHALEB A 
Clasificación:
5.0

Great Experience, fast and accurate. Customer service Rep was awesome. Professional and simple.

WILLIAM U 
Clasificación:
5.0

This location doesn't accept / issue credit for un-used packing boxes

JAMES R 
Clasificación:
5.0

All good too.

Leon W 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H 
Clasificación:
3.0

it’s expensive! my bill went from $120 to $222 after retuning it???

Martin M 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN W 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN P 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel K 
Clasificación:
5.0

These guys are efficient and Friendly. Easy transaction

Matthew D 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSICA S 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN Z 
Clasificación:
5.0

Very friendly and efficient! The trailer was very dirty from previous user. I'd definitely use and recommend this business for future rental needs.

Scott G 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY W 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce A 
Clasificación:
5.0

we always get great service from the guys and gals in shakopee and they are always willing to help with a rental last minute!

NIKKI S 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K 
Clasificación:
4.0

The people I dealt with were awesome. Very friendly and helpful. However, the trailer I rented appeared to be very old. The interior was clean but the exterior was pretty rough. The U-Haul wrapper was badly peeling and the hitch was pretty rusty.

SCOTT M 
Clasificación:
4.0

It was a great experience. But PLEASE! put a sticker somewhere obvious that indicates fuel type. I shouldn't have to look inside the fuel pipe to see the aftermarket mod that turns out from a diesel tank to a gas tank.

JOEL W 
Clasificación:
2.0

Trailer dropped off before closing time but staff was leaving and I was instructed to just drop trailer in lot and they would take care of it next day. Also, packing blankets were in trailer unlocked at direction of employee. Blankets could have been taken from trailer and I would be responsible? Will not use this location for drop offs in the future.

JAMES A 
Clasificación:
5.0

We have used this rental location a couple of times and we have had excellent customer service each time! Would highly recommend using them!

ELIN M 
Clasificación:
5.0

This location is excellent! Have other dealers learn from them. Thanks.

DANIEL N 
Clasificación:
5.0

My experience renting the U-Haul truck was excellent. The staff were friendly and helpful, made the right recommendation for which rental to choose. Pick-up of the vehicle was smooth and easy. I had never driven a truck this large before but it was easy to drive. Easy return. Highly recommend.

NONA H 
Clasificación:
5.0

Great experience, equipment and customer service.

LYLE F 
Clasificación:
5.0

El cliente no dejó un comentario.

NAGA S 
Clasificación:
4.0

Ours was a quick rental. Small unit with no problems pulling it. We were happy.

DEBORAH F 
Clasificación:
2.0

El cliente no dejó un comentario.

James M 
No se han enviado comentarios para esta ubicación.
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