Customer Reviews for Service Center
(U-Haul Neighborhood Dealer)

640 reviews

7549 Huntingdon Plaza   Huntingdon, PA 16652

(814) 643-5867

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri: 9 am–7 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(814) 643-5867

7549 Huntingdon Plaza
Huntingdon, PA 16652

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri: 9 am–7 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Have stock of appliance dolly’s, or have them unavailable to reserve

andrew bergeron 
Rating:
5.0

Customer did not leave a comment.

Jenae Neiderhiser 
Rating:
5.0

Customer did not leave a comment.

Mary St Laurent 
Rating:
5.0

Customer did not leave a comment.

Ronald Mackley 
Rating:
5.0

Nothing. Everything was very professional.

Anne Norwood 
Rating:
5.0

Customer did not leave a comment.

T Craig Miner 
Rating:
1.0

Customer did not leave a comment.

JOHN OKORN 
Rating:
2.0

Only location near town. Online pickup and drop off experience was terrible.

gary o'korn 
Rating:
5.0

The service was amazing and answered all the questions I asked. She was very knowledgeable…

Jorge Rosado 
Rating:
5.0

Excellent service. Kelly was extremely professional, polite and helpful!

ROBERT COFFELT 
Rating:
5.0

Customer did not leave a comment.

dennis banks 
Rating:
5.0

Wonderful people. A credit to UHaul

Gerald Curran 
Rating:
5.0

Customer did not leave a comment.

Charlena Hetrick 
Rating:
5.0

Love the lady at this location

Sandy Whitt 
Rating:
5.0

Great service super easy pickup and drop off. I rented the van and it was so roomy and plenty big enough for loveseat and oversized chair with room leftover.

Tommi Norris 
Rating:
5.0

Customer did not leave a comment.

JOHN PEACHEY 
Rating:
5.0

Kelly was amazing. She has always been extremely helpful and has excellent customer service. I’ll always return to her when I need to rent.

Stella gonzalez 
Rating:
5.0

Customer did not leave a comment.

roland jr scardino 
Rating:
5.0

Customer did not leave a comment.

Jason Parks 
Rating:
5.0

Customer did not leave a comment.

Harry Unger 
Rating:
5.0

Customer did not leave a comment.

Brenda Cerett 
Rating:
5.0

Customer did not leave a comment.

ariel gratta 
Rating:
4.0

We were waited on with helpfulness, thoughtfulness, and care. She provided all the information we needed and wished us well.

Anne Rice 
Rating:
5.0

Truck was clean, everything worked well, i was very satisfied !

James Oscar 
Rating:
3.0

Customer did not leave a comment.

Earnest Holben 
Rating:
5.0

The operator was cooperative and made it very painless.

Chris Bomgardner 
Rating:
5.0

I feel your kindness gose a long way.

Sharon Naylor 
Rating:
5.0

Customer did not leave a comment.

Michael Salamone 
Rating:
5.0

Customer did not leave a comment.

Michael Salamone 
Rating:
4.0

Customer did not leave a comment.

Earl Hollibaugh 
Rating:
5.0

Customer did not leave a comment.

Jeffery Pearce 
Rating:
5.0

Customer did not leave a comment.

Barbara Jensen 
Rating:
2.0

I was scheduled to drop off my truck at 8am on a Saturday morning, When I got there at 7:55 the office was closed They did not open until 9am You would think they would want to be open at 8 on a Saturday morning the busiest day of the week for rentals. The drop box was about 75 yards away from the office I had to seek it out, Not a very good set up.

Joseph Galante 
Rating:
3.0

Customer did not leave a comment.

Jenna Moore-Betres 
Rating:
5.0

The customer service representative was very friendly and extremely helpful. Overall, maybe the best rental experience we have had. Thank you.

penn highland communit college 
Rating:
4.0

Customer did not leave a comment.

Leslie G Leckvarcik 
Rating:
5.0

Customer did not leave a comment.

jefferey ottaviano 
Rating:
5.0

Customer did not leave a comment.

Logan Seguin 
Rating:
5.0

Customer did not leave a comment.

Brady Handy 
Rating:
5.0

Customer did not leave a comment.

rodney cohenour 
Rating:
5.0

A note about where the dropbox is online would have been helpful. I learned that I needed to go to the other end of the parking lot to drop the key after I had taken a picture of where I parked the truck and that was not easy after a very long day of moving and driving.

Michael Maclay 
Rating:
5.0

Quick and easy.

Stephen Bowser 
Rating:
5.0

Customer service was excellent, I was greeted in the parking lot before I could get to the facility. Great service!!!

John Glatz 
Rating:
5.0

All was great, customer service was wonderful! Highly recommend

jessica hicks 
Rating:
5.0

Customer did not leave a comment.

Amy Crookshank 
Rating:
5.0

Customer did not leave a comment.

Edward West 
Rating:
5.0

There was one person involved in this place on that day. She did an excellent job but could have benefited from having one more person. all in all, excellent communication, excellent customer service.

Scott Shaffer 
Rating:
4.0

Customer did not leave a comment.

Derek GRUBB 
Rating:
4.0

I had problems with the website I couldn’t log in and it said I was finished but never sent me anything to say they got everything

Michelle Dick 
Rating:
5.0

Customer did not leave a comment.

Mark Davis 
Rating:
3.0

Customer did not leave a comment.

MICHAEL Himes 
Rating:
4.0

Customer did not leave a comment.

SCOTT ELLENBERGER 
Rating:
4.0

Customer did not leave a comment.

Donald Herr 
Rating:
5.0

Customer did not leave a comment.

STEVE BOWSER 
Rating:
5.0

Customer did not leave a comment.

Carrie Hovey 
Rating:
4.0

Customer did not leave a comment.

David Summers 
Rating:
3.0

Customer did not leave a comment.

KEVIN HINES 
Rating:
5.0

Except for a small problem removing the key from the ignition the process and experience was seamless. One suggestion would be install a Dropbox for the key in afterhour returns. I jeft the key in the locked truck.

Mark Haslett 
Rating:
4.0

Customer did not leave a comment.

Michael Eutzy 
Rating:
5.0

We had a little mix up at first which was no fault of uhaul which was corrected and all whent well

Ronald Hammond 
Rating:
5.0

Customer did not leave a comment.

Dody Metzger 
Rating:
5.0

Customer did not leave a comment.

Bonnie Palson 
Rating:
1.0

Location very dirty and dusty. Truck was very dusty in the cabin.

Jeremy Drenning 
Rating:
3.0

Customer did not leave a comment.

David Kaizen 
Rating:
5.0

Customer did not leave a comment.

Benjamin Banks 
Rating:
5.0

Even though the office was closed for the holiday weekend, pick up through the lockbox was easy, truck ran well, and drop off was even easier!

Warren Ramsey 
Rating:
5.0

Customer did not leave a comment.

John Rumpf 
Rating:
5.0

Completely opposite experience from my pick location, the store employee was very pleasant and had her act together.

Matthew Glass 
Rating:
3.0

Customer did not leave a comment.

John Raskauskas 
Rating:
4.0

Huntingdon PA is closed Sunday. I stopped in Sat to ask about the ball size and they told me I had to pick it up Sat. Not a problem. But your site should have said that. Otherwise they were great.

Robert Wilson 
Rating:
2.0

Needed a car carrier for Monday. Center is closed Sunday so had to get it Saturday. Charged for Sunday. Had to change plans.

DAN MILLER 
Rating:
5.0

Customer did not leave a comment.

Tabatha Bowie 
Rating:
5.0

Customer did not leave a comment.

OWEN CLARK 
Rating:
5.0

Customer did not leave a comment.

Atif Rahman 
Rating:
5.0

Customer did not leave a comment.

Antonio Butler 
Rating:
5.0

Customer did not leave a comment.

Charles Bowling 
Rating:
4.0

Customer did not leave a comment.

Leah Pacheaco 
Rating:
4.0

Do to some glitch our reservation was missing from representatives computer, however, she remembers my phone call and was very helpful since we were picking up vehicle on a holiday. I made sure to check in with representative on business day in person ahead of holiday or it could have really caused us problems. Your phone services could use some improvements.

Jonathan Hayes 
Rating:
2.0

It took me 50 minutes to get through on website to pick up the truck. I rented it for the day but it said it needed returned by 2p. Process was difficult and delayed. Will never go this route again.

Jennifer Figard 
Rating:
5.0

Excellent service, treat you like family

William Lindstrom 
Rating:
4.0

Customer did not leave a comment.

Lisa Huleatt 
Rating:
5.0

The employee here was very prompt and courteous.

Jeffrey Buckley 
Rating:
3.0

Customer did not leave a comment.

Paul Geist 
Rating:
5.0

Customer did not leave a comment.

Chuck Kannegieser JR 
Rating:
1.0

Not get rid of uhauls when they are to be picked up say they will give bigger uhaul for smaller price and didn't and were very rude

Dionne Mills 
Rating:
5.0

All went as planned

Charles Cutshall 
Rating:
5.0

Customer did not leave a comment.

William Smith 
Rating:
5.0

The clerk was VERY friendly and helpful, the truck and trailer were in excellent condition, very clean, and clearly well maintained. I was very happy with this service.

John DorrBremme 
Rating:
5.0

Great customer service.

AShley SMITH 
Rating:
5.0

Nothing!

Roger Hoover 
Rating:
5.0

Good job

Lee Carbaugh 
Rating:
5.0

Customer did not leave a comment.

Edward West 
Rating:
5.0

Customer did not leave a comment.

William Keller 
Rating:
5.0

The attendant was very kind and professional.

PATRICIA HEATON 
Rating:
4.0

The cab had a lot of mud in it and the back had some salt but, other than that great service experience

Matthew Klug 
Rating:
5.0

Customer did not leave a comment.

EDWARD RODGERS 
Rating:
5.0

Customer did not leave a comment.

Brad White 
Rating:
5.0

Quick, easy and the person checking me in was excellent

Robert Yelnosky 
Rating:
4.0

Customer did not leave a comment.

Michele Mazullo 
Rating:
5.0

Was disappointing that my mattress got wet due to roof leak .

Timothy Allison 
No reviews have been submitted for this location.

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